Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic
Anton Rajaratnam

Anton Rajaratnam

Facilities Manager
Dubai,Sharjah

Summary

29 years of local and overseas experience with a demonstrated history of working in the Hospitality, Aviation, Malls, Events and Facilities Management [Soft-Services] industry. A self-motivated, versatile, dynamic and goal-driven individual with vast experience ranging in Customer Service, Hospitality/Facility Management (Soft Services), Administration & Sales, a Proven track record of managing the subcontractors, leadership skills, motivating & developing teams to achieve company objectives and targets before given timelines.

Enthusiastic to be a part of the multi-culture team, looking forward to applying my skills and abilities to meet and exceed the vision, mission and values

Overview

29
29
years of professional experience
8
8
Certifications

Work History

Dubai
11.2021 - Current

09.2019 - 11.2021
  • Ensure that FM service provision is in line with service level agreements agreed with the organiza on, Compliance with contract terms and condi ons
  • Establish a high-performance culture within the managing FM team
  • Developing plans to promote cost reduc on ini a ves and performance improvements (technical and quality) to drive flawless supplier execu on for RMS
  • Collabora ng with the Subcontract Program Manager or
  • Program Manager in managing Subcontract partner performance
  • Analyzing quota ons/proposals to perform price/cost analysis techniques
  • Maintaining strong business rela onships with first- er subcontractors
  • Developing and maintaining effec ve working rela onships with commercial counterparts in our key subcontractors
  • Performing cost and price analysis, developing nego a on strategies, and leading nego a ons
  • Managing and repor ng on the subcontract performance to the Integrated Supply Chain Cross Business Team and within the Program/Integrated Product Team
  • Collabora ng with other Subcontract Program Managers in managing Subcontract Partner performance
  • Experience driving organiza onal change and effec veness
  • Managing over 500 + staff in terms of payroll, deployment, shi s, training etc
  • Working out services on Real-Time Data and plan cleaning schedules, PPM plans
  • Store management to maintain adequate supplies as agreed contractually and within the budget
  • Demonstra ng con nuous innova ve efforts in terms of green cleaning chemicals, low environmentally impac ng
  • Complaint management, processing service requests and genera on of work orders, daily client Audits and KPI checks machinery, control of wastage etc
  • Verify mely issue of work orders, job plans and programs, in conjunc on with Sub – Contractors and Client enabling key performance goals to be achieved
  • Compliance with annual financial budget working within the parameters annual savings targets ensuring con nuity of FM
  • Monitoring and controlling of Company Resources (materials, tools and mobiliza ons) to be within budget and ensure work
  • Quality is maintained to the agreed Standards of the Airport service delivery
  • Advising on health and safety of the building’s environment for the occupants and the users
  • Providing sugges ons on Cost Savings, reduc on of wastage, op mal u liza on of resources and manpower directly affec ng client budgets
  • Development
  • Par cipate in improvement/ini a ves, ini ate energy audits and undertake energy and cost conserva on measures
  • Key staff reten on, minimum voluntary staff turnover
  • Demonstra ng Smooth Opera ons 24/7, and readiness to take up challenges for all poten al emergencies
  • Incorpora ng Recruitment and training of manpower (cleaners/Team Leaders/supervisors/duty officers and Admins)
  • Mobiliza on of the Services (manpower, machinery, consumables, chemicals)

Area Opera on Manager

FARNEK SERVICES
12.2020 - 08.2020
  • 2016
  • Feb 2011
  • Jul

Officer, cum Telephone Operator

LE ROYAL MERIDIEN, FARNEK SERVICES LLC
01.2004 - 08.2019
  • Develop stakeholders contacts by regular reviews of progress and establishing strong rela onships with designated staff at the appropriate level of the stakeholder’s organiza ons
  • Ensure the standard of cleanliness is met throughout the respec ve terminal/facility review, prepare and update cleaning schedules and work assignments and ensure that they are implemented and followed by the staff
  • Ensure the correct alloca on of resources and communicate with the team to ensure their op mum usage at all mes
  • Determine and minimize the need for over me, Produce opera onal reports and presenta ons
  • Ordering receiving, storing and issuing parts, special tools, equipment, consumables, sta onery, cleaning agents [chemicals] and spare parts used in a variety of produc on equipment repair, maintain con nuous contact with inventory suppliers and vendors, record keeping, inventory control, barcoding and training employees on new equipment
  • Ensure that machinery and equipment are used as per opera ng standards and coordinate with suppliers regarding periodical inspec on schedules
  • Ensure all the equipment are appropriately maintained to meet opera onal requirements
  • Plan and a end departmental/cross-func onal mee ngs and training sessions, work following instruc ons received and ensure all staff work according to laid down systems and procedures
  • Assist with prepara on of annual budgets for the respec ve cost centre and provide sugges ons for improvements and cost reduc on without compromising standards and monitor expenditures regularly
  • Be aware of safety standards related to the area of responsibility and guarantee that proper safety standards are in place and are adhered to
  • Ensure all work is carried out safely and stop any person working in an unsafe manner
  • Manage staff efficiency and effec veness by selec ng, orien ng, and training employees
  • Including coaching, counselling and disciplining employees as appropriate
  • Iden fy training needs of staff and supervisors and coordinate with the Training Supervisor for required training schedules
  • Assist in maintaining a database
  • Responsible to deal with/communicate any issues related to safety, security, service and environment within the Terminal buildings
  • Conduct on-the-job training, skills training, SOP's, Safety & security training to the in-house & outsourcing staff
  • Conduc ng employee quarterly and yearly performance evalua ons
  • Iden fying new or alterna ve ways of delivering the same or improved services., RESORT &
  • SPA
  • Night – in charge, Desk Co-Coordinator, Recep onist, Training
  • Co-Coordinator & Head Butler
  • HOTEL GALAXY Cashier / Front Office Recep onist, BICSc Training
  • DUBAI AIRPORTS iSafe - DA Informa on Security, DEPARTMENT OF CIVIL
  • AVIATION - DUBAI
  • Crea vity & innova on

Trainee Cashier

01.2004 - 01.2019
  • And was promoted to the post of Cashier and later worked as front office Recep onist cum Telephone Operator
  • I am responsible for looking a er daily front office opera ons,
  • Analyzing profit and loss for the department, undertaking rooms / F & B reserva ons, Planning, Organizing and implemen ng front office work schedules and repor ng to the General
  • Manager on day to day basis
  • Merits & Awards
  • 2011 Honesty Cer ficate from Dubai Police Authority
  • 2009 & 2011 In Recogni on of Invaluable Contribu on to
  • Success of Interna onal Aerospace Exhibi on - Dubai
  • Received countless numbers of shoo ng star awards for outstanding performance - Dubai Airports

GROUP Assistant Facili es Manager

LANKA, EJADAH ASSET MANAGEMENT
01.2013 - 01.2016

Apr

01.2005 - 01.2013

Night

02.1996 - 12.2004
  • Charge:
  • Responsibili es include: checking all the public areas, guest rooms, corridors, service areas, and all the F & B outlets and ensure that they are spotless at all mes
  • Handling guests requests complaints and situa ons.

er, General Manager

Apprecia
01.2002 - 03.2004
  • For most valuable team member - Le Royal Meridien Beach Resort & Spa
  • COURSES

er

Guest sa, Le Royal Meridien Beach Resort, Spa
01.2001 - 02.2004

SUCCESSFULLY

COMPLETED
01.2003 - 05.2003
  • G.C.E
  • (A/L)
  • EXAMINATION
  • CONDUCTED BY THE
  • MINISTRY OF EDUCATION
  • GOVERNMENT OF SRI

Spa
01.2001 - 01.2002
  • 03 & 04 Management sa sfac on le er for outstanding performance - Le Royal Meridien Beach Resort

Desk Co-Coordinator

Hotel Galaxy
01.1995 - 01.1996
  • Planning and organizing the department on a day to day basis,
  • Such as making duty rosters, training staff, Vaca on planning, ordering stores and maintaining the stock level in all pantries
  • Conduc ng linen inventories
  • Coordina ng with front office /
  • Reserva ons on the day to day arrivals, checkouts, VIP arrivals, and in-house guests
  • Par cipa ng in monthly internal ISO Audit
  • Detailing flower arrangements in the hotel
  • Handling Lost and found proper es
  • Repor ng damages
  • Handling guests requests
  • Liaison with maintenance
  • Handling guests complaints and situa ons
  • Taking correc ve ac ons
  • Head Butler:
  • Ensure that the highest standards of gusts care and customer sa sfac on is maintained on check-in, during the stay, and on departures
  • Promote a professional image and give full coopera on to any client with a prompt caring and helpful a tude and to an cipate the guests needs to ensure High levels of client’s sa sfac on provide quick and efficient service to all guests regardless of whether they are resident or non-resident
  • Maximize revenue by ensuring all services are charge where applicable
  • Training all butlers for requiring standards, Making duty rosters,
  • Vaca on Planning, Conduc ng employee quarterly and yearly performance evalua ons, taking towards golf booking, restaurant reserva ons, reconfirming ckets, Escor ng the guests to the rooms and explaining all the facili es of the hotel, assis ng the guests with all in room’s equipment (interact TV, Internet etc;)

Education

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St. Andrews College

Skills

MS OFFICEundefined

Accomplishments

  • Dubai Airshow
  • Dubai Airports
  • Dubai Police
  • Dubai Hills Mall
  • Falcon city of Wonders
  • Dubai Developments
  • Mashreq HQ
  • Dubai Expo 2020
  • Expo City Dubai
  • Blue Waters Residence
  • Meraas L & E - Ain Dubai
  • MERAAS – port de la mer
  • MERAAS - La Mer
  • Business Park Dubai Hills Estate
  • Dubai Hills Retail and Nursery
  • Sunrise Bay - Dubai
  • Dubai Marina 5JJ
  • UAQ Mistral Community
  • EMAAR-Downtown Views-1
  • Al Ghurair Cinema DXB / Kidzania
  • Yas Mall AUH
  • Port de La Mer - La Cote - OA
  • Nakheel - Souk Al Marfa Mall
  • Dubai Mall Car Park
  • Coca Cola Arena
  • Meydan R1 & MHRC

Certification

LEADERSHIP & SUPERVISION

Timeline

Dubai
11.2021 - Current

Area Opera on Manager

FARNEK SERVICES
12.2020 - 08.2020

09.2019 - 11.2021

GROUP Assistant Facili es Manager

LANKA, EJADAH ASSET MANAGEMENT
01.2013 - 01.2016

Apr

01.2005 - 01.2013

Officer, cum Telephone Operator

LE ROYAL MERIDIEN, FARNEK SERVICES LLC
01.2004 - 08.2019

Trainee Cashier

01.2004 - 01.2019

SUCCESSFULLY

COMPLETED
01.2003 - 05.2003

er, General Manager

Apprecia
01.2002 - 03.2004

er

Guest sa, Le Royal Meridien Beach Resort, Spa
01.2001 - 02.2004

Spa
01.2001 - 01.2002

Night

02.1996 - 12.2004

Desk Co-Coordinator

Hotel Galaxy
01.1995 - 01.1996

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St. Andrews College

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Anton RajaratnamFacilities Manager