Summary
Overview
Work History
Education
Skills
Generic
ANTONIETA R. GAZA

ANTONIETA R. GAZA

Human Resources Manager
Dubai,United Arab Emirate

Summary

Seeking employment within a socially-conscious organization. Creative thinker with strong people skills and twenty years of progressive experience within the HR field. Looking to transition into a new role with a large, impactful company. Highly skilled professional with ten years experience as Human Resources Manager, excellent interpersonal, problem solving skills, successful track record of contributions which increased organizational effectiveness and a strategic and proactive business partner to senior management, who translates business vision into HR initiatives that improve performance, profitability, growth, and employee engagement.

Overview

20
20

Years of professional human resources experience

Work History

Human Resources Manager

Dream Management
Dubai, Dubai
11.2019 - Current
  • Directed a full range of Human Resources Generalist functions
  • Oversaw a human resources department of 2 team members and their various functions
  • Direct personnel on-boarding training, and employee relations for 3 restaurants and head office with a total of 150 employees
  • Ensured compliance of company directives, and health and safety protocols
  • Ensured legal compliance on DIFC Employment Law
  • Administered DEWS for all employees under DIFC visa
  • Administered payroll, HRIS functions, company benefits packages, teambuilding meetings and outings
  • Supported the delivery of the ambitious business objectives of the Company by delivering the strategic HR agenda focused on attracting, developing, engaging, and retaining talent, performance management, recruitment & selection, policies & procedure formulation & implementation, training needs, HR processes review, workforce planning, grievance handling, and resolution, and budget preparation
  • Effectively liaised between senior management and employees to maintain and improve company-employee relations.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Facilitated onboarding sessions and on-the-job training for new hires, bolstering employee job position knowledge and skillset.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.

Cluster Human Resources Manager

Khamas Hospitality
Dubai, Dubai
01.2019 - 11.2019
  • Handled the HR operation for 4 hotels
  • Deliver an excellent staff experience, manage HR processes and administer employee relations,
  • Mentored, trained and supervised team of 6 HR Professional
  • Researched, recruited, staffed, on boarded, and trained new company hires according to the needs of department managers and company budget
  • Development and implementation of HR policies and procedures
  • Served as a liaison between management and employees during disciplinary action and dispute resolution.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.
  • Worked effectively in fast-paced environments.
  • Learned and adapted quickly to new technology and software applications.
  • Cultivated interpersonal skills by building positive relationships with others.

HR & Training Manager

Desert Palm Hotel & Resorts (PER AQUUM)
Dubai, Dubai
01.2016 - 11.2018
  • Oversaw a human resources department of 3 team members and their various functions
  • Provided a wide range of HR administrative services for all employees, such as payroll administration, recruitment & selection, compensation & benefits, performance management, implementing HR policies & procedures, job descriptions creation, training needs analysis, employee relation, employee engagement, exit process, and legal compliance
  • Assessed training needs and coordinate training and development initiatives for 500 employees
  • Mentored new recruits, provided onboarding training, and conducted group and individual training sessions
  • Prepared and updated employment records, including, compensation packages, benefits, disciplinary behavior, and disputes
  • Develop succession plan and promotion paths for all staff.

Human Resources Manager

Armani Hotel
Dubai, Dubai
09.2012 - 12.2015
  • Oversaw the HR operation of three units namely the Armani Hotel, Burj Club, and Atmosphere Restaurant with an employee strength of 800
  • Mentored, trained and supervised team of 9 HR Professional
  • Provided a wide range of HR administrative services to all employees, such as the on boarding/off boarding, recruitment selection, payroll administration, compensation & benefits, performance management
  • Prepared and proposed the annual HR budget
  • Created and implemented company HR policies & procedures
  • Wrote a 30 pages employee manual to cover the brands, company policies and procedures, code of conduct, disciplinary procedures, benefits information
  • Created job descriptions and profiling for each position
  • Ensured legal compliance on U.A.E Labour Law
  • Assessed training needs, employee relation, employee engagement, exit process, and legal compliance
  • Organized annual calendar for staff activities/engagement.
  • Organized and led staff orientation programs and training to promote collaboration.
  • Motivated employees through special events, incentive programs, and constructive feedback.
  • Implemented performance reviews and motivational strategies to elevate HR team results.
  • Maintained company compliance with local, state, and federal laws, in addition to established organizational standards.
  • Processed employee claims involving performance issues and harassment.
  • Maintained payroll and benefits for employees in various locations, minimizing financial discrepancies through detailed program management.
  • Maintained human resources regulatory compliance with local, state and federal laws.
  • Facilitated onboarding sessions and on-the-job training for new hires bolstering position knowledge and skillset.
  • Monitored and handled employee claims involving performance-based and harassment incidents.
  • Maintained payroll and benefits for employees in various locations and diminished financial discrepancies through expert program management.
  • Fostered positive work environment through comprehensive employee relations program.
  • Worked with managers to achieve compliance with organizational policies, providing clarifying information and recommending necessary changes.
  • Developed comprehensive process for new hires and reviewed new hire productivity, optimizing onboarding effectiveness.

Cluster Assistant HR Manager

Emaar Hospitality
04.2008 - 09.2012
  • Maintaining an efficient and effective staff database and setting up a workable HR filing and record archiving system to monitor dates relating to probationary periods, performance management, ensure the implementation of health and safety procedures in place
  • To run training sessions as required for team members together with team members and Department heads
  • Ensure that all administration is followed up and completed
  • Reporting directly to Human Resources Manager and assisting on any projects assigned.

Cluster Staff Accommodation Manager

Al Manzil & Qamardeen Hotels
Dubai, Dubai
05.2006 - 04.2008
  • Responsible for the smooth running of accommodation facilities, including the safety and well- being of tenants or residents of our two properties namely the Al Manzil Hotel and Vida Hotels with an employee strength of 700
  • This includes ensuring standards of cleanliness and maintenance are upheld, compliant health & safety regulations, room allocation, facilities maintenance, FF&E & OE purchases, and generating monthly housing & incident reports to HR
  • Reporting to Director of Human Resources with 4 direct reports.
  • Delivered services to customer locations within specific timeframes.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Passionate about learning and committed to continual improvement.
  • Paid attention to detail while completing assignments.
  • Demonstrated strong organizational and time management skills while managing multiple projects.
  • Provided professional services and support in a dynamic work environment.
  • Gained extensive knowledge in data entry, analysis and reporting.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Worked effectively in fast-paced environments.
  • Demonstrated creativity and resourcefulness through the development of innovative solutions.
  • Acted as a team leader in group projects, delegating tasks and providing feedback.

HR Coordinator

One, Only Royal Mirage Hotel
09.1999 - 05.2006

Education

Human Resources Management 1

Emirates Academy
03.2012 - 06.2012

High School Diploma

Masbate National Comprehensive High School
Masbate City, Philippines
06.1983 - 03.1987

Human Resources Management CPD Certified

Immersive Business Training DMCC
Dubai
03.2022 - 10.2023

Human Resources Professional CPD Certified

Immersive Business Training DMCC
Dubai
03.2022 - 10.2022

Certified Business Values Analyst

J.C FERM LLC
Dubai
01.2014 - 04.2014

Skills

Compensation & Benefits- Training & Developmentundefined

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ANTONIETA R. GAZAHuman Resources Manager