Antony Joseph

• Utilized company CRM system to track customer interactions and follow up on leads, leading to increased repeat business.
• Managed assigned leads effectively, maintaining organized records of client interactions for future reference.
• Provided detailed follow-up communications with potential buyers after initial consultation or test drive to address any questions and maintain interest in the dealership.
• Implemented strategic negotiation techniques, resulting in mutually beneficial agreements between dealership and clients.

• Managing relationships with contractors, suppliers, and regulatory bodies.
• Overseeing complex negotiations with suppliers/vendors for favorable contract terms that led to cost savings.
• Stakeholder engagement to align with project targets and milestone achievement.
• Ensure projects are completed within budget and Time for Completion, increasing overall company performance by implementing strategic management initiatives and streamlining operations.

RENAULT SALES

• Navigating challenging market conditions with creativity and resilience, maintaining consistent performance levels amidst uncertainty.
• Maintain contact with customers via face to face visits, phone calls, emails and regular correspondence updates on exclusive offers and existing schemes.
• Demonstrating vehicle functionality and explaining features and options, accompanying prospective customers on test drives and further detailing cost associated with the purchase.
• Continuous Professional Development by conducting self paced study on global automotive releases/products.

TOYOTA SALES

• Building business by identifying and selling prospects, maintaining relationships with clients.
• Collaborating with customers to offer attractive deals on their existing used vehicles.
• Employed effective problem-solving techniques, increasing client satisfaction ratings.
• Developed customized proposals that addressed specific client needs, ultimately securing their commitment and loyalty.
• Exceeded sales targets by effectively managing a diverse portfolio of products and services.
• Consistently monitored sales performance metrics, adjusting tactics as necessary to achieve desired results.

CHEVROLET SALES

• Cultivating relationships with new customers to achieve sales objectives and provide insight into new products, features, and options.
• Boosting client satisfaction by providing expert consultations on purchasing and leasing options.
• Strategically negotiating with customers to close on deals and increasing sales; personal work deals, interest rates, lease, and calculate financial requirements prior to obtaining approval to close deal in liaison with finance company executives.
• Delivering exceptional after-sales support, fostering client loyalty and retention rates.