Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
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Anubhav Prakash

Relationship Officer
Abu Dhabi ,Bihar

Summary

Self-motivated Relationship Officer skilled in providing extraordinary customer service internally and externally to develop relationships and create positive customer experiences. Proven record of achieving operational efficiency and quality standards and demonstrating compliance with State regulations. Exhibits exceptional analytical skills and to conceptualize Type proposals and provide viable solutions.

Overview

4
4
years of professional experience
5
5
years of post-secondary education
1
1
Language

Work History

Relationship Officer

Smart Union
Abu Dhabi , Abu Dhabi
02.2022 - Current
  • Selling credit card(Mass and paid cards),personal loan for emirates nbd bank
  • Meeting HR and accounts of MNC (G42, Emirates facility management, Seha , Grand Hyaat pearl , Rotana, Adnoc , Diyaffah international school & more) for handling salary account and credit card requirements for new joiners and existing customers
  • Achieved client satisfaction and loyalty by establishing collaborative relationships, facilitating needs assessment.
  • Generated new business and referral clients in partnership with financial advisors and branch team.
  • Maintained and built close relationships with customers through regular contact and visits.

Retail Banking Specialist

Axis Bank
Noida, Uttar Pradesh
11.2020 - 12.2021
  • Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
  • Offered clients advice and guidance on digital and self-serve options to make banking easy, simple and fast.
  • Engaged customers in needs-based conversations to identify opportunities and address banking plans and credit card needs.

Retail Banking Officer

HDFC Life
Delhi, New Delhi
07.2018 - 11.2020
  • Probed to understand customer banking and credit card needs to integrate marketing promotions and programs into conversations and offer strategic advice.
  • Developed and maintained courteous and effective working relationships.
  • Worked flexible hours across night, weekend and holiday shifts.
  • Maintained friendly and professional customer interactions.

Education

Bachelors In Chemistry Honours - Chemistry

Veer Kuwar Singh University
Patna
04.2015 - 11.2019

Skills

Banking

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Accomplishments

  • Achieved more then basic target in first two months (Being new to country UAE ) then highest number of card and loan in 5th month by any existing employee 19(credit card) and 1million loan.
  • Achieved Result by completing Task with accuracy and efficiency.
  • Documented and resolved Issue which led to Results.

Timeline

Relationship Officer

Smart Union
02.2022 - Current

Retail Banking Specialist

Axis Bank
11.2020 - 12.2021

Retail Banking Officer

HDFC Life
07.2018 - 11.2020

Bachelors In Chemistry Honours - Chemistry

Veer Kuwar Singh University
04.2015 - 11.2019

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Anubhav PrakashRelationship Officer