Summary
Overview
Work History
Education
Skills
Certification
Personal Information
Accomplishments
Languages
Timeline
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Anuj Vaishampayan

Anuj Vaishampayan

Dubai

Summary

Results-driven Salesforce Architect with extensive experience at Stratus Carta, focusing on digital transformation and Salesforce Industry Cloud initiatives. Proven expertise in Salesforce Industries and Revenue Cloud has led to successful enterprise implementations that significantly improve scalability and operational efficiency. Strong stakeholder management skills at the CxO level cultivate cross-functional collaboration and establish best practices. Dedicated to delivering innovative digital solutions that enhance business performance.

Overview

15
15
years of professional experience
14
14
Certification

Work History

Director, Technical Architect

Stratus Carta
Dubai
06.2023 - Current
  • Lead architecture strategy and solution delivery for Salesforce Industries implementations across Communications, Media, and Energy Clouds, aligned to enterprise business goals.
  • Serve as a Revenue Cloud Architect for SaaS organizations, delivering CPQ, CLM, and Subscription Lifecycle Management solutions that streamline monetization and drive recurring revenue.
  • Engage directly with CxO stakeholders to shape digital transformation roadmaps, aligning Salesforce capabilities with strategic outcomes.
  • Drive multi-cloud initiatives across CPQ, EPC, Order Management, Digital Commerce, and Subscription Management, ensuring architectural coherence and scalability.
  • Deliver POCs and capability demos to accelerate stakeholder buy-in, and enable rapid solution prototyping.
  • Conduct executive and technical workshops, training SI partners and clients on best practices across Salesforce Industries solutions.
  • Provide governance and leadership across implementation teams, acting as a trusted advisor on platform architecture, scalability, and solution optimization.
  • Used strong issue resolution and communication skills to cultivate and strengthen lasting client relationships.
  • Partnered with staff to create professional development plans to support personal and business growth.
  • Served as a public spokesperson at industry events or conferences.

Principal Architect – Salesforce Industries (Vlocity)

Salesforce
05.2019 - 05.2023
  • Directed multi-cloud architecture and strategy for Salesforce Industries implementations across Tier 1 & 2 telcos, SaaS companies, and media/energy leaders in EMEA and APAC
  • Delivered enterprise solutions across CPQ, CLM, Subscription Lifecycle Management, Order Management, and Digital Commerce, aligned to client digital transformation goals
  • Advised CxO stakeholders and enterprise architects on scalable Salesforce adoption, platform modernization, and long-term innovation planning
  • Led architecture reviews, technical governance, and performance optimization to ensure robust and future-ready implementations
  • Acted as the voice of the customer, channeling client feedback into Salesforce Industries (Vlocity) product roadmap and engineering priorities
  • Developed and institutionalized best practices for solution design and delivery across global projects, improving speed, scalability, and quality
  • Facilitated training workshops and capability building across internal teams, SI partners, and client organizations

Solution Architect – BSS/OSS Transformation

Mphasis
Düsseldorf
06.2017 - 04.2019
  • Led end-to-end architecture and delivery for Vodafone Germany’s digital transformation, acting as the SPOC for Sigma Catalog and CPQ across SOHO product lines.
  • Drove agile implementation and RFP strategy within Mphasis’ global Telco Architecture team, improving delivery efficiency and securing multiple Tier 1 telco engagements across Europe.

Senior Solution Designer – BSS/OSS Architecture

Singtel
Singapore
06.2015 - 04.2017
  • Conceptualized and managed solution architecture for diverse product lines across B2C and B2B segments.
  • Managed cross-segment solution designs across various customer channels, ensuring uniformity.

Solution Designer – Fixed & Mobile Business

M1 Ltd.
Singapore
07.2014 - 06.2015
  • Designed and implemented BSS/OSS solutions across fixed and mobile product lines, contributing to the seamless rollout of Comverse One, CRM, and order management systems.
  • Defined architectural standards and collaborated with operations teams to ensure system reliability, integration consistency, and improved platform stability across deployments.

Senior Software Engineer – BSS/OSS Implementation

Aricent Technologies (Now Capgemini)
04.2011 - 06.2014
  • Delivered on-site implementations of Comverse One (Amdocs) billing, CRM, and Order Management systems across LATAM, leading Enterprise Product Catalog deployments to accelerate time to market.
  • Provided full-cycle deployment support and coordinated with global teams to ensure regulatory-compliant, customized BSS solutions tailored to client needs.

Software Engineer – VAS & BSS Support

Reliance Communications
India
01.2010 - 03.2011
  • Supported day-to-day operations and maintenance of Value-Added Services (VAS) within the Comverse BSS suite
  • Designed and implemented automation scripts for server configuration and monitoring on UNIX systems, improving operational efficiency
  • Participated in solution design and product configuration, contributing to faster deployment cycles for new telecom offerings

Education

Bachelor of Engineering - Computer Science

Rajiv Gandhi Technical University
01.2009

Skills

  • Revenue Cloud
  • Communications Cloud
  • Media Cloud
  • Energy and Utilities Cloud
  • Solution Architecture
  • Enterprise Architecture
  • BSS/OSS
  • ETOM
  • SID
  • Cross-functional leadership
  • CxO stakeholder management
  • Digital Transformation
  • Best practices development
  • Project management
  • Salesforce architecture
  • Customer relationship management
  • Team leadership
  • Employee coaching and mentoring
  • Team development

Certification

  • Salesforce Certified (14x), including:
  • Application Architect
  • Communications Cloud Accredited Professional
  • Media Cloud Accredited Professional
  • Industries CPQ Developer
  • Order Management Developer
  • OmniStudio Developer & Consultant

Personal Information

Title: Director – Salesforce Industries & Revenue Cloud Architecture

Accomplishments

  • 20+ Salesforce Industries implementations across the Communications, Media, and Energy sectors in EMEA, and APAC
  • Acted as a Revenue Cloud Architect for SaaS clients, enabling recurring revenue growth through CPQ, CLM, and Subscription Management
  • Delivered complex BSS/OSS transformations for Tier 1 and Tier 2 telcos, including full-stack modernization across CRM, billing, and catalog
  • Partnered with CxOs and enterprise architects to define future-ready Salesforce roadmaps, aligned to strategic business goals
  • Trained and enabled SI partners and internal teams across multiple regions on Communications, Media, and Energy Cloud best practices
  • Deep experience with industry-leading BSS/OSS suites: Salesforce, Amdocs, Netcracker, and Sigma Systems

Languages

Hindi
First Language
English
Proficient (C2)
C2

Timeline

Director, Technical Architect

Stratus Carta
06.2023 - Current

Principal Architect – Salesforce Industries (Vlocity)

Salesforce
05.2019 - 05.2023

Solution Architect – BSS/OSS Transformation

Mphasis
06.2017 - 04.2019

Senior Solution Designer – BSS/OSS Architecture

Singtel
06.2015 - 04.2017

Solution Designer – Fixed & Mobile Business

M1 Ltd.
07.2014 - 06.2015

Senior Software Engineer – BSS/OSS Implementation

Aricent Technologies (Now Capgemini)
04.2011 - 06.2014

Software Engineer – VAS & BSS Support

Reliance Communications
01.2010 - 03.2011

Bachelor of Engineering - Computer Science

Rajiv Gandhi Technical University

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Anuj Vaishampayan