Summary
Work History
Education
Skills
Interests
Languages
Accomplishments
Timeline
Generic
ANU P RAM (MBA,CHRP)

ANU P RAM (MBA,CHRP)

Abu Dhabi,UAE

Summary

Innovative, forward-thinking Certified Human Resources Professional with over 7 years of experience in the areas of performance management, talent acquisition, employee engagement, benefits administration and training. Success developing and executing new hire orientations, maintaining employee databases and investigating employee grievances and providing appropriate resolutions.


Strong interpersonal and communication skills, expert in conducting negotiations, and ability to interact with employees of all levels. Dedicated and motivated to join a reputable, growth-oriented company.

Work History

HR Officer

Hospitality Group Of Companies
Abu Dhabi
06.2015 - Current
  • Serve as a link between Management and employees by handling questions, interpreting and administering contracts, and helping resolve work-related problems
  • Perform difficult staffing duties, including dealing with understaffing, refereeing disputes, and administering disciplinary procedures
  • Plan and conduct new employee orientation to foster a positive attitude toward organizational objectives
  • Identify staff vacancies and follow up with recruitment
  • Provide current and prospective employees with information about policies, job duties, working conditions, wages, opportunities for promotion and employee benefits
  • Analyze training needs to comply with the Food Safety standards and to organize the necessary trainings
  • Handles the basic HR operations in six locations in Western region-Abu Dhabi and also Managed the HR activities of six offshore projects consisting of more than 1000 employees
  • Maintain employee database
  • Liaise with public relations department for employment visa & labor contract renewals. Coordinate with the timely renewal of CICPA passes and other related access cards
  • Preparing time sheets, performance appraisals, leave applications, resignations etc.
  • Provided internal and external stakeholders with professional, compliant HR support for smooth-running processes.
  • Built and cultivated lasting rapport with employees, peers and upper management.
  • Oversaw exit interviews and off-boarding process for resigned and terminated employees.
  • Documented and filed confidential records for full compliance with privacy policies.

Sourcing Executive

Wipro Technologies, site by Pyramid IT Consulting Pvt Ltd
Bangalore
05.2013 - 12.2013
  • Personal/person engagement with the internal stakeholders speaking about the requirement and soliciting leads or references for global requirements and follows up till Closure
  • Sourcing and Screening of the Candidate Profiles. Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities
  • Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate. Review employment applications and job orders to match applicants with job requirements.
  • Conduct reference or background checks on job applicants. Checking for work authorization status of the candidates and their educational background
  • Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms or employee referrals.
  • Contact job applicants to inform them of the status of their applications. Interview job applicants to obtain information on work history, training, education, or job skills.
  • Analyzing the requirements thoroughly on the basis of the required skill sets given by the Hiring manager & finding suitable resumes through Wipro's internal database tool (database files- Synergy), employee referrals and external entities like search portals (Naukri, Career Builder, Monster, Dice, LinkedIn)
  • Lead Generation Onsite Team, focuses on recruiting talents through employee referrals. Co-ordinated interviews between Technical panel and candidates efficiently to make the job drives & events a success.
  • Part of the COE team (Center of Excellence) of Wipro.
  • Cold called potential employees.
  • Worked in difficult to close requirements as part of COE. Explored the possibilities of social media recruiting.

Lecturer

Shree Devi College of Hotel Management
Mangalore, India
01.2010 - 09.2010
  • Evaluate and grade students' class work, assignments, and papers
  • Prepare and deliver lectures to undergraduate or graduate students on topics such as Accommodation operations, Front Office Management, and practical classes
  • Initiate, facilitate, and moderate classroom discussions
  • Participate in campus and community events
  • Perform administrative duties such as serving as department head
  • Maintain student attendance records, grades, and other required records
  • Advise students on academic and vocational curricula and career issues.
  • Monitored students' progress against educational targets, implementing positive interventions.

Trainee Supervisor

The Serai
Chikmagalur, India
06.2008 - 11.2009
  • Started as a hotel operations trainee. Assigned duties to workers, and scheduled shifts.
  • Coached housekeeping staff to effectively plan and deliver on targets.
  • Inspect guest rooms, public areas, and grounds for cleanliness and appearance. Handled inquiries pertaining to hotel policies and services, and resolved occupants' complaints
  • Observe and monitor staff performance to ensure efficient operations and adherence to facility's policies and procedures
  • Prepare required paperwork pertaining to departmental functions. Generating various reports as required by the General Manager
  • Confer and cooperate with other managers to ensure coordination of hotel activities and budget controlling
  • Updated training programmes to enhance employee performance.
  • Onboarded new personnel to maximise quality of service and performance.

Education

Certified Human Resource Professional-CHRP - Human Resource Management

American Certification Institute
09.2022 - 11.2022

MBA - Human Resource Management

Visvesvaraya Technological University
2012

Bachelor of Science - Hospitality Science

Mangalore University
2008

Skills

  • Grievance handling
  • Negotiation
  • Decision Making
  • Communication
  • Talent acquisition
  • Sourcing
  • Employee relations
  • Performance management
  • Conflict resolution
  • File and records management

Interests

HOBBIES, Trying out DIY projectsBrowsing through internetWatching movies

Languages

English
Fluent
Hindi
Fluent
Malayalam
Fluent

Accomplishments

  • · 2nd Rank holder in Mangalore University BHS examination 2008
  • Awarded as the Best Outgoing Student of the year 2008 by Moti Mahal College
  • Won 2nd prize in HR event in Crossroads-2012, a National level B-School meet at Department of Business Administration, Mangalore University

Timeline

Certified Human Resource Professional-CHRP - Human Resource Management

American Certification Institute
09.2022 - 11.2022

HR Officer

Hospitality Group Of Companies
06.2015 - Current

Sourcing Executive

Wipro Technologies, site by Pyramid IT Consulting Pvt Ltd
05.2013 - 12.2013

Lecturer

Shree Devi College of Hotel Management
01.2010 - 09.2010

Trainee Supervisor

The Serai
06.2008 - 11.2009

MBA - Human Resource Management

Visvesvaraya Technological University

Bachelor of Science - Hospitality Science

Mangalore University
ANU P RAM (MBA,CHRP)