Anuradha De Silva

• Lead global flight planning and dispatch for VIP/VVIP missions.
• Coordinated with ATC, FBOs, fuel providers, charter companies, and authorities to streamline operational processes.
• Manage diplomatic, overflight, and landing clearances.
• Maintained AIRAC navigation databases, route database, and electronic crew briefing software to ensure accurate flight planning.
• Evaluated airport facilities and services to determine suitability for VVIP mission operations.
• Provided decision-making support during operational changes to enhance flight safety and efficiency.

• Monitored AIRAC cycles and aeronautical updates to ensure compliance with regulatory standards.
• Managed overflight and landing permits, facilitating smooth operations and compliance with air traffic regulations.
• Prepared optimised ATS routes aligned with global regulations.
• Maintained and validated navigational data to ensure accuracy in LIDO and electronic crew briefing software.
• Evaluated aerodrome briefings to provide critical information for flight operations.

• Coordinated ATC clearances and managed slot allocations to ensure timely departures.
• Monitored flights and provided real-time updates via ACARS/SATCOM, enhancing situational awareness.
• Managed payload and performance metrics to ensure optimal flight efficiency.
• Developed flight plans with LIDO tool, optimising routes for global network operations.

Monitored day-to-day operational plan and addressed abnormalities.

Scheduled fleet to optimise on-time aircraft utilisation.

· Flight Plans and brief Flight Deck Crew

• Managed flight deck crew rosters in compliance with FDP limitations to ensure operational readiness.
• Managed team of junior officers, providing leadership and guidance for operational efficiency.
• Prepared detailed reports for senior management, outlining operational performance and strategic recommendations.
• Responded to emergency calls for service, providing timely assistance and support to individuals in distress.

Secured flying and landing permits for multiple airlines, facilitating smooth operations.

Coordinated ground handling services, ensuring timely fueling, catering, and accommodation for crews and passengers.

• Supervised team operations, optimising workflow and increasing efficiency across multiple departments.
• Trained, mentored and motivated employees to maximise team productivity.
• Resolved customer complaints efficiently, restoring trust and preserving the company's reputation.

Monitored flight movements, ensuring timely updates and effective flight watch operations.

Prepared etops/non etops flight plans and conducted flight deck crew briefings to ensure compliance and safety.

Tracked and scheduled flight deck crew assignments to optimise resource allocation and operational efficiency.

Monitored load planning and aircraft centre of gravity to maintain stability and safety during flight operations.

Executed aircraft weight and balance functions, including load and trim sheets, to ensure compliance with safety regulations.

Performed capacity calculations to optimise load distribution and enhance operational efficiency.

· Passenger Check IN and Boarding Gate Control

Addressed passenger inquiries at transfer desk, ensuring smooth transitions and providing timely information.

Delivered customer service at transfer desk, assisting passengers with transfer processes.

Facilitated guest relations, enhancing overall guest satisfaction

Coordinated room reservations, maximising occupancy rates