Anushka Garg
Dubai,United Arab Emirates
Summary
Accountable, reliable, and organized Human Resources Manager with over 5 years of experience. Skilled in managing multiple priorities with a positive attitude, and consistently successful in achieving team goals. Eager to take on greater responsibilities to support organizational success.
Fastidious Event Planner with 3+ years of experience, committed to delivering seamless and memorable events. Proficient in all aspects of event planning, including vendor management, contract negotiations, timeline development, and budget administration. Adept at coordinating post-event logistics such as travel arrangements and accommodations, particularly for newlyweds.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work history
Human Resources Manager
Krish Project Management Services
Dubai
06.2023 - Current
- Oversee HR operations for a fast-paced cryptocurrency trading company, ensuring alignment with business objectives and regulatory requirements.
- Delivered consistent and reliable service through overall administration, planning, coordination and evaluation of HR functions.
- Collaborating closely with the CEO and senior leadership, to define and disseminate the organization's culture, values, and mission.
- Responsible for managing the day-to-day operations of the HR function, which may include recruitment, compensation and benefits, training and development, employee relations, diversity and inclusion, compliance, and health and safety, managed employee records, payroll processing, and benefits administration.
- Used staff survey findings to implement enhanced working conditions and practices.
- Managed leavers processes, end-of-probation reviews, changes to appointments and termination of fixed-term contracts.
- Facilitated new hire on-boarding program by scheduling training initiatives, resolving issues and processing paperwork.
- Educated line managers on policy and process changes for implementation.
- Managed 100-person includes human resources team, leading employees by example to maintain department productivity.
- Directed HR functions for a leading digital marketing firm, including recruitment, performance management, and employee-engagement.
- Performed exit interviews, gaining useful insights to improve employee retention rates.
- Communicated HR updates to staff, keeping employees operating under consistent framework across organization.
- Managed full recruitment lifecycle of job adverts, applicant vetting and new employee onboarding.
- Recruited, hired and trained new employees to optimize profitability.
- Liaised with senior leadership by chairing committee meetings to share and implement best practices.
- Crafted and managed 10+ vacancy advertisements using variety of job portals including Indeed, LinkedIn and Naukri-Gulf.
Senior Human Resources Specialist
Hughes and Hughes Chem. Ltd.
New Delhi
09.2020 - 05.2023
- Maintained and updated personnel records, storing employee information accurately for traceability compliance.
- Interviewed and hired staff fitting job and team requirements.
- Coordinated employee exit interviews and paperwork.
- Reviewed job applications to identify, vet and recommend optimal candidates for available positions, maintaining positive relationships with clients.
- Answered frequently asked questions from applicants and employees about standard policies, benefits and other HR related processes.
- Delivered friendly assistance with new hires throughout interviewing and hiring processes.
- Monitored employee absences against leave allowances, escalating discrepancies to HR manager when necessary.
- Provided one-to-one coaching sessions to identify relevant training opportunities.
- Investigated and documented workplace grievances to eliminate future incidents.
- Formed and sustained strategic relationships with stakeholders. (Employees, HR department, recruitment agencies)
- Built relationships with external recruitment agencies to source short- and long-term staff for roles across organization.
- Reviewed new job roles with HR clients and paired successful candidates with companies that were a good fit Facilitated annual performance reviews and management development sessions for all employees.
- Managed interviews, hiring paperwork, and on-boarding for additional staff Created, maintained, and updated employee job descriptions.
- Supervised the first full-time hire and ensured the successful transition of responsibilities Advised managers on effective employee performance management.
- Developed a career advancement program focused on employee satisfaction and retention.
- Directed the implementation of new HR processes including 360-degree feedback and performance management Overhauled the HR department's hiring process to include bringing on team members with corporate, industry, and functional knowledge.
- Maintained a comprehensive database of employee and contractor information.
- Created a more consistent hiring process that resulted in higher employee retention rates and fewer applicants Processed and tracked new employee benefits including new hire and attrition/retention packages.
Human Resource Administrator
Regency Agro Pvt. Ltd
New Delhi
08.2018 - 08.2020
- Updated HR database with new employee information, changes in benefits and other details on daily basis.
- Maintained precise, detailed staff and company records for thorough reference.
- Prepared all human resource documentation, including new hire letters, employee contracts and corporate policies and procedures.
- Oversaw exit interviews and off-boarding process for resigned and terminated employees.
- Addressed employee conflicts immediately following all corporate procedures.
- Maintained an extensive database of employee and contractor details.
- Oversaw the recruitment, induction, and training processes for new hires.
- Handled the coordination of interviews, completion of hiring documents, and on-boarding procedures for extra personnel.
- Maintained a high level of professionalism and provided excellent customer service to all company clients Stressed the importance of teamwork in the office, ensuring that all administrative staff members were encouraged to use their full potential
- Helped clients with their personal finances via individualized financial counselings Updated client correspondence files and recorded additions in the file index.
- Handled client correspondence and internal communications professionally.
- Executed administrative tasks, managed documents, and developed reports for interdepartmental use.
- Directed incoming mail, interoffice messages, and packages to the correct recipients.
- Welcomed visitors and guided them to the appropriate areas.
- Organized and archived hard copy files.
- Answered and managed incoming and outgoing calls while recording accurate messages.
- Maintained company database information for various organizational activities to track history and ensure information accuracy.
- Responded to phone inquiries and performed clerical functions to address questions, concerns, and issues, escalating complaints to management when necessary.
- Oversaw document control tasks to minimize errors and maintain precise records.
- Identified data discrepancies through meticulous analysis and promptly researched issues for swift resolution. Coordinated communications across various departments to schedule meetings and keep the company informed on critical matters.
- Planned office events by reserving venues, communicating schedules, and coordinating setup.
- Maintained smooth and efficient office operations by implementing procedural and policy improvements. Managed high-volume correspondence through email and live chat.
- Also booked and coordinated equipment maintenance to support operational needs.
Education
Bachelor of Arts - Bachelor of Arts
Kalinga University
India 05.2015 - 08.2018
Skills
- Employee Inquiries: Address and resolve payroll-related inquiries and concerns from employees promptly and accurately Provide clear communication regarding payroll policies and procedures
- Talent Acquisition and Recruitment: Develop and implement effective recruitment strategies to attract and retain top talent Manage the full recruitment lifecycle, including job postings, interviews, selection, and onboarding processes
- Employee Relations: Foster a positive work environment through effective communication and conflict resolution strategies Address employee grievances, mediate disputes, and ensure a harmonious workplace
- Performance Management: Design and manage performance appraisal systems to evaluate and improve employee performance Provide guidance and support to managers on performance management issues and career development plans
- Compliance and Legal: Ensure compliance with employment laws and regulations Develop, implement, and maintain HR policies and procedures in line with legal requirements and best practices
- Training and Development: Assess training needs and coordinate the delivery of training programs to enhance employee skills and competencies Promote continuous learning and development opportunities
- Compensation and Benefits: Oversee the administration of compensation and benefits programs Conduct market research to ensure competitive salary structures and benefit packages
- HR Strategy and Planning: Align HR strategies with business objectives Partner with senior management to develop and implement HR initiatives that support organizational goals
- Employee Engagement and Retention: Implement programs to boost employee engagement and morale Develop retention strategies to reduce turnover and retain key talent within the organization
- HR Analytics and Reporting: Utilize HR metrics and analytics to inform decision-making Prepare and present reports on HR activities, trends, and performance indicators to senior management
- Diversity and Inclusion: Promote diversity, equity, and inclusion within the workplace Develop initiatives and programs to create a diverse and inclusive culture, ensuring equal opportunities for all employees
Languages
English
Advanced
Hindi
Proficient (C2)
Punjabi
Advanced (C1)
Accomplishments
Recently awarded a certificate by my organization for outstanding performance in achieving targets, demonstrating punctuality, consistency, trustworthy behaviour, and dedication in meeting all deadlines.
Custom
I am a dedicated individual who thrives on taking responsibilities and embracing challenges. I enthusiastically pursue new opportunities to contribute to organizational success, fostering mutual growth and achievement.
Affiliations
- Outside of work, I enjoy a variety of hobbies that help me destress and recharge. I love traveling and exploring new places, diving into books that expand my horizons. Playing badminton is my preferred physical activity, offering both challenge and relaxation. Driving while listening to music is another way I unwind. Additionally, cooking is a passion of mine—I find joy in experimenting with flavors and creating delicious dishes.
References
References available upon request.
Quote
Never let yesterday use up too much of today.
Will Rogers
Timeline
Human Resources Manager
Krish Project Management Services
06.2023 - Current
Senior Human Resources Specialist
Hughes and Hughes Chem. Ltd.
09.2020 - 05.2023
Human Resource Administrator
Regency Agro Pvt. Ltd
08.2018 - 08.2020
Bachelor of Arts - Bachelor of Arts
Kalinga University
05.2015 - 08.2018
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