ANVITH J SHETTY
Dubai
Summary
Customer-focused and detail-oriented professional with experience in car rental operations, customer service, and administrative support. Skilled in handling high-volume customer interactions, managing bookings, billing, and coordinating with operations teams. Proficient in rental software systems and committed to delivering excellent customer satisfaction.
Overview
4
4
Languages
7
7
years of professional experience
Work History
Sales &Customer Service Representative
Hala Drive Car Rental LLC
01.2026 - Current
- Handle inbound/outbound calls, customer inquiries, follow-ups, and sales leads.
- Manage walk-in customers, WhatsApp, emails, bookings, extensions, and vehicle returns.
- Create rental agreements, manage documentation, invoicing, billing, and receipts.
- Strong knowledge of car rental sales, upselling vehicles, customer handling, and sales conversion.
- Handle vehicle damage inspections, damage reports, fines, and customer charges.
- Coordinate with operations and sales teams for smooth service delivery.
- Experienced in Speed Rental Software, rental processes, CRM handling, and maintaining customer records.
- Resolve customer issues professionally while ensuring high customer satisfaction.
Operations Assistant
Yamuna 24 Carat Resto Bar
Mangalore
01.2022 - 08.2025
- Assisted with customer service, billing, and order management
- Handled cash and maintained daily records
- Maintained sales and inventory logs
- Coordinated between kitchen and service teams
F&B Intern
Attide Hotels
Bangalore
01.2022 - 12.2022
- Assisted in food service and guest handling
- Learned POS billing system and hygiene standards
- Supported team during events and peak hours
Canteen Supervisor
St Xavier's College
Mumbai
01.2020 - 06.2022
- Managed daily operations including food preparation and stock control
- Handled billing, cash management, and reporting
- Provided customer service and resolved complaints
- Coordinated with suppliers for inventory management
- Supervised staff and ensured smooth operations
Education
Diploma - Hotel Management
Alva's College
MoodbidriPUC - Science
SDM College
UjireSSLC -
St Joseph English Medium High School
Skills
- Customer Service
- Client Handling
- Call Center Operations
- Rental Booking
- Agreement Handling
- Billing
- Invoicing
- Speed Rental Software
- MS Word
- Excel
- Team Coordination
- Communication
- Problem Solving
- Complaint Handling
Languages
English
Hindi
Kannada
Tulu
Personal Information
Available: Available to Join Immediately
Accomplishments
- Streamlined workflow by consolidating lengthy processes and redundant documentation that resulted in more effective and timely completion of [Action].
Affiliations
- Member, Professional [Type] Association
Timeline
Sales &Customer Service Representative
Hala Drive Car Rental LLC
01.2026 - Current
Operations Assistant
Yamuna 24 Carat Resto Bar
01.2022 - 08.2025
F&B Intern
Attide Hotels
01.2022 - 12.2022
Canteen Supervisor
St Xavier's College
01.2020 - 06.2022
Diploma - Hotel Management
Alva's College
PUC - Science
SDM College
SSLC -
St Joseph English Medium High School