anwar abra tyaba
Dubai
Summary
iam Proven waiter with a track record of enhancing guest relations through exceptional customer service and safe food handling, as demonstrated at Serena Hotel. Skilled in decision-making and maintaining cleanliness, I excel in ensuring dining satisfaction and adherence to food safety standards. Achieved order accuracy and multitasking, significantly improving guest experience.
Overview
8
8
years of professional experience
Work History
WAITER
PAPA MURPHYS PIZZA
04.2021 - Current
- Listen carefully to customer preferences and answer questions about menu items.
- Accurately input orders into the POS (Point of Sale) system
- Ensure orders meet quality standards before serving.
- Check on customers regularly to ensure satisfaction.
- Ensure orders meet quality standards before serving.
- Clean and restock service areas.
- Complete end-of-shift reports and hand over to the next shift.
WAITER
Serena Hotel
04.2017 - 03.2020
- Coordinated with kitchen staff to ensure special requests or dietary restrictions were accurately communicated and accommodated for guests.
- Maintained a clean and organized dining area, contributing to a pleasant atmosphere for guests.
- Demonstrated extensive menu knowledge, enabling personalized recommendations for guests based on preferences or dietary restrictions.
- Ensured food safety compliance by adhering to proper handling procedures when serving dishes.
- Communicated with kitchen staff to enable accurate food preparation.
- Utilized strong multitasking skills to manage multiple tables simultaneously while maintaining a high level of attention to detail.
Education
Bachelor of Administration -
Kampala International University
Kampala11-2018
Skills
- Safe food handling
- Order accuracy
- Decision-making
- Table setting
- Cleanliness
- Food handling safety
- Customer service
- Guest relations
Timeline
WAITER
PAPA MURPHYS PIZZA
04.2021 - Current
WAITER
Serena Hotel
04.2017 - 03.2020
Bachelor of Administration -
Kampala International University
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