ANWER SIDDIQUE
Commercial Leader / Hospitality / Sales & Marketing /Travel Industry
Dubai
Summary
15+ years of extensive work experiencein Hospitality Industry.
Proven track record in sales & clientrelationship and customer service.
Excellent guest relation skills, team spirit,& leadership capabilities. Focused Sales Manager committed to motivating others and offering extensive knowledge penetrating new territories and promoting product lines. Highly effective mentor driven to assess individual and group performance to implement improvements and set goals. Determined individual with background in establishing and nurturing lucrative partnerships. Strong understanding about the UAE market. Ability to manage the large team. Strong relationship with multinationalcompanies based on Sheikh Zayed Roadand DIFC & DAFZA area. Knowledge of key markets essential UK,Europe, Africa, Russia, CIS, ME, & GCC. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
16
16
years of professional experience
Work History
SALES MANAGER
DUBAI MARINE BEACH RESORT & SPA
DUBAI
01.2014 - Current
- Increased business/occupancy through establishing and maintaining good relationship with number of client, working to meet targets Attended trade shows, promotion, etc, representing the company in general to keep high profile in the market place Develop Key Accounts and target accounts within corporate and identified market segments
- Maintain and regularly update database including details of sales calls and client information as per company guidelines
- Having own sales track of corporate accounts
- Attended training ensuring to have the necessary skills to perform duties with maximum efficiency Prepare any other reports required by the Director of Sales and Marketing or General Manager
- Assisting Director of Sales and Marketing in making yearly budget, Annual Sales Report Liaise with Reservation Manager, Sales Administrator and Sales executive for lead generation and potential business opportunity
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Conducted team meetings to reinforce goals and objectives and set clear expectations about policies and procedures.
- Established and cultivated solid business relationships with new or existing customers.
- Maintained relationships with customers and found new ones by identifying needs and offering appropriate services.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
ASSISTANT SALES MANAGER
EMIRATES GRAND HOTEL
DUBAI
07.2012 - 12.2013
- Develop accounts (new and existing) by mapping specific business and buying tendencies
- Include group profile for each meeting; maintain organized and professional plan for correspondence and follow up
- Perform daily telephone solicitations to new and existing accounts/customers in defined geographic region
- Promote awareness to corporate, incentive and association markets via travel to respective regions in the country providing presentations and personal sales calls
- Maintain communication/relationship with specific assigned region, as well as other FS hotels toward achieving pre-determined revenue goal
- Create and execute direct sales plan specific to market assignment
- Promote local awareness through maintaining relationships with tourism authorities
- Conduct tours of property to meeting planners and other potential customers while informing of all hotel/resort services available; entertain customers on property, during site inspections, pre-planning trips, and program operation when appropriate
- Work closely with conference services and catering through execution of definite program; keep Director of
- Conference Services and Planning Committee promptly and fully informed of all problems or unusual matter so prompt corrective action can be taken where appropriate
- Coordinate all sales related activity through the direction of director of sales; negotiate contract specifics to achieve maximum profitability while satisfying customer needs
- Conduct all sales related interactions with the highest level of professionalism while maintaining specified standards.
- Trained new associates in successful sales and performance strategies.
- Assisted sales team with completing customer transactions and managing issues.
SENIOR SALES EXECUTIVE
GRAND MIDWEST GROUP OF HOTELS
DUBAI
10.2009 - 07.2012
- Created prospect rapport by approaching leads and cultivating strong business relationships through sales.
- Protected top-priority accounts by employing effective sales and marketing techniques.
- Managed digital marketing initiatives in accordance with consumer targets and needs.
SENIOR SALES EXECUTIVE
GRAND MIDWEST HOTEL & APPARTMENTS
Dubai
10.2009 - 07.2012
- Sell hotel guestrooms groups, catering services, through direct client contact to maximize total rooms revenues and profits
- Assist with all guest inquiries within the sales and marketing department, including assisting with high telephone volume and walk-in site inspections
- Responsible for individual travel including knowledge and experience in consortium, business travel, FIT and wholesale markets
- Establish client base of organizations, associations, social, and corporate businesses through direct sales to ensure that predetermined sales expectations are met and exceeded
- Develop and maintain relationships with key clients
- Negotiate guest room rates, meeting room rental, function space, and hotel services
- Assist the Director of Sales with the implementation and achievement of the Sales Marketing plan
- Attend and represent company at trade shows and city-wide conventions
- Promote inter-Hotel sales and in-house facilities.
SALES EXECUTIVE
DUBAI NOVA HOTEL
DUBAI
03.2007 - 10.2009
- Analyzed past sales data and team performance to develop realistic sales goals.
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Increased revenue by implementing effective sales strategies in sales cycle process from prospecting leads through close.
- Negotiated and closed profitable sales contracts with new and existing customers to increase loyalty and retention.
- Developed sales strategy based on research of consumer buying trends and market conditions.
- Evaluated costs against expected market price points and set structures to achieve profit targets.
Education
MASTER - ENGLISH Bahawaldin
BACHELOR - ARTS
BACHELOR - undefined
Skills
undefined
Accomplishments
- DUBAI NOVA HOTEL Dubai, U.A.E
- Establish client base of organizations, associations, social, and corporate businesses through direct outsideand inside sales effort for the purpose of securing business for the hotel to ensure that predetermined salesexpectations are met and exceeded
- Negotiate guest room rates, meeting room rental, function space, and hotel services within approvedbooking guidelines
- Confirm in writing to the client all requirements via sales contract
- Assist the Director of Sales with the implementation and achievement of the Sales Marketing plan
- Respond quickly to guest requests in a friendly manner
- Follows up to ensure guest satisfaction
- Sell hotel guestrooms groups, catering services, through direct client contact to maximize total roomsrevenues and profits.
Additional Information
- Driving License. Valid UAE Light Vehicle Driving License. Languages Known Arabic (Read, Write) English (Read, Write, & Speak) Urdu (Read, Write, & Speak)
Travelling, Music, Socializing, Sports, Reading.
When it comes to my personal interests and hobbies, I have a wide range of activities that I enjoy, including traveling, music, socializing, sports, and reading. These passions have helped me develop a well-rounded perspective on life and have taught me important skills such as communication, collaboration, and perseverance. In terms of traveling, I have been fortunate enough to visit a variety of destinations both domestically and internationally. Through my travels, I have been able to experience different cultures and broaden my horizons. I have learned to adapt to new situations and have gained a deeper appreciation for diversity.
Timeline
SALES MANAGER - DUBAI MARINE BEACH RESORT & SPA
01.2014 - Current
ASSISTANT SALES MANAGER - EMIRATES GRAND HOTEL
07.2012 - 12.2013
SENIOR SALES EXECUTIVE - GRAND MIDWEST GROUP OF HOTELS
10.2009 - 07.2012
SENIOR SALES EXECUTIVE - GRAND MIDWEST HOTEL & APPARTMENTS
10.2009 - 07.2012
SALES EXECUTIVE - DUBAI NOVA HOTEL
03.2007 - 10.2009
Zakriya University - MASTER, ENGLISH Bahawaldin
Bahawaldin Zakriya University - BACHELOR, ARTS
Allama Iqbal Open University - BACHELOR,
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