Anxhela Xhelo
Cabin Crew
Summary
As a results-driven and trustworthy professional, I bring a wealth of experience as a Flight Attendant, Account Manager, and Sales Executive. My strong ability to follow directions with precision is complemented by excellent attention to detail. Known for my friendly and calm demeanor, I possess outstanding interpersonal skills and am highly responsive to client inquiries and concerns. My effective communication abilities further enhance my capability to deliver exceptional service and foster positive customer relationships.
Overview
2025
2025
years of professional experience
2
2
Certifications
3
3
Languages
Work History
Cabin Crew
EMIRATES
2023.11 - Current
- Delivered outstanding customer service, ensuring passengers enjoyed a comfortable flight experience
- Conducted safety demonstrations and adeptly managed emergencies, prioritizing passenger safety
- Engaged with a culturally diverse passenger base, demonstrating strong interpersonal skills and adaptability
- Collaborated effectively with cabin crew and ground staff to uphold high operational standards and foster teamwork
Model
BRUNES ADVERTISEMENT
8 2016 - 7 2017
- Expertise in maintaining physical fitness for professional modeling requirements
- Strong interpersonal and communication skills for effective collaboration
- Knowledgeable in film and photoshoot production processes
- Demonstrated exceptional runway poise and confidence
Flight Attendant
GULF AIR - KINGDOM OF BAHRAIN
2019.04 - 2023.11
- Delivered exceptional hospitality and customer service in high-pressure environments, adeptly managing unexpected medical situations and special assistance needs
- Exceptional customer service in high-pressure settings
- Effective in unforeseen medical and special assistance needs
- Ensured safety through continuous monitoring of equipment
- Adaptability to irregular hours with structured time management
Sales Executive
SAMSUNG & VODAPHONE
2018.11 - 2019.02
- Spearheaded new product launches and events, delivering comprehensive insights to potential buyers and users
- Organized and validated numerous events, ensuring seamless execution
- Cultivated strong relationships with a diverse clientele
Sales Representative
MALBORO & JAGERMEISTER
2017.08 - 2018.11
- Spearheaded client engagement by presenting innovative features of Marlboro's new packaging to existing and prospective consumers
- Drove client engagement with innovative Marlboro features
- Pitched new Marlboro package innovations to expand client base
- Built brand rapport through personalized guest introductions
Account Manager
EUROTRADE SECURITY
2015.01 - 2016.05
- Fostered client engagement by connecting them with expert brokers in key markets such as England, South Africa, India, and the UAE, while staying informed on market developments
- Connected clients with expert brokers globally
- Facilitated client engagement on market trends
- Enhanced client access to international markets
- Delivered tailored brokerage solutions worldwide
Education
BUSINESS ADMINISTRATION -
Universiteti Mesdhetar
Skills
MICROSOFT OFFICE
PATIENT AND ENVIRONMENT SAFETY
CPR AND FIRST AID
PHOTOSHOP AND DESIGNER SKILLS
PHOTOGRAPHY
BASIC KNOWLEDGE IN AUTOCAD
VITAL SIGNS AND PATIENT OBSERVATION
EXCELLENT COMMUNICATION SKILLS
Safety awareness
Reliability and punctuality
Initiative-taking
Administrative tasks
Company culture and values
Verbal and written communication
Personal Information
Nationality: Albanian
Certification
Falco Gold Business Class
Timeline
Cabin Crew
EMIRATES
2023.11 - Current
Hospitality Learning Experience
2023-01
Falco Gold Business Class
2020-02
Flight Attendant
GULF AIR - KINGDOM OF BAHRAIN
2019.04 - 2023.11
Sales Executive
SAMSUNG & VODAPHONE
2018.11 - 2019.02
Sales Representative
MALBORO & JAGERMEISTER
2017.08 - 2018.11
Account Manager
EUROTRADE SECURITY
2015.01 - 2016.05
Model
BRUNES ADVERTISEMENT
8 2016 - 7 2017
BUSINESS ADMINISTRATION -
Universiteti Mesdhetar