Summary
Overview
Work History
Education
Skills
Accomplishments
Certifications Projects
Timeline
Generic

Aoife Kehoe

Dubai

Summary

Results-driven and motivated professional with a proven track record in sales and operations. Possessing firsthand exposure to Microsoft's sales cycle and products, my passion for technology is evident in my comprehensive understanding of Microsoft's offerings. Notably, I bring account executive experience in the public sector, demonstrating a keen ability to navigate complex client needs and drive successful outcomes.

Overview

9
9
years of professional experience

Work History

Account Executive

AlphaSights
08.2023 - Current
  • Oversee a large public sector account, consistently exceeding sales targets, most notably a 20% over achievement in November 2023
  • Identify and qualify leads through proactive outreach strategies and cold calling campaigns generating 40,000 USD per month
  • Designated POC for all health sector projects deriving from the Saudi Arabian Centre of Government
  • Own and manage all aspects of client interactions, including scheduling, rescheduling, and follow-up inquiries.
  • Developed a solid pipeline of prospects through diligent research and targeted outreach efforts
  • Conducted regular check-ins with existing clients to assess their needs and identify upselling opportunities.

Operations Deal Manager (ODM)

Microsoft
09.2021 - 07.2023
  • Managed multi-million dollar strategic deals and agreements for Microsoft's Industry Solution Delivery (ISD) while ensuring operational excellence and client satisfaction
  • Served as a trusted advisor to senior stakeholders to coordinate points across internal departments and identify and execute against friction points within the field
  • Provided internal support and guidance for stakeholders including deal structuring, order processing, compliance and revenue recognition utilising CRM software such as SAP
  • Validated all aspects of contractual packages for accuracy and compliance with Microsoft business practices and approval processes
  • Oversaw a continuous deal pipeline, ensuring sales and cross-functional teams followed Microsoft's sales policies and guidelines.

Business Operations Specialist

Microsoft
09.2019 - 09.2020
  • Oversaw a large portfolio of 15 multi-million dollar corporate accounts in WESC market
  • Streamlined deal execution processes by implementing efficient workflow management strategies and process optimizations
  • Enhanced client relationships through proactive communication to escalations and timely responses to inquiries both internally and externally
  • Collaborated with cross-functional teams for seamless deal structuring and negotiation including finance, legal and sales
  • Optimized revenue generation with strategic pricing and contract terms adjustment
  • Conducted forecasting & pipeline management to track deal lifecycles and ensure timely revenue recognition
  • Optimized workflow efficiency by analyzing current processes and identifying areas for improvement.

Account Executive Internship

Atto Abrasives
05.2018 - 09.2018
  • Worked with senior account executives to qualify leads and add them to the sales pipeline
  • Assisted with the development of sales materials, presentations, and proposals
  • Collaborated with the sales team to create and maintain sales collateral.
  • Boosted client satisfaction by developing and maintaining strong relationships through effective communication

Sales Executive

Mannion's Farm Co-Op
05.2015 - 05.2018
  • Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
  • Participated in industry trade shows, representing the company professionally and generating valuable leads for future business growth
  • Developed sales strategy based on research of consumer buying trends and market conditions.
  • Conducted regular inventory audits, identifying discrepancies and maintaining accurate stock levels.

Education

BA Business Studies (Hons) specialising in General Management -

Dublin City University
Dublin
05.2021

Skills

  • Account Management
  • Communication
  • Stakeholder Management
  • Critical Thinking
  • Pipeline Management
  • Customer Relationship Management
  • Lead Generation
  • Needs Assessment
  • Teamwork
  • Interpersonal Skills
  • Problem solving
  • Cloud Computing Concepts

Accomplishments

  • AlphaSights Dubai: November 2023 Target Leader -Awarded for being the highest performing sales associate in the AlphaSights Dubai office for November 2023
  • Microsoft: Modern Finance Accelerate - Outstanding Innovation Award (03/2022)

Awarded for successfully leveraging power platform technology to optimize, automate and improve processes and procedures across Microsoft Business Operations


  • Microsoft: FY22 Capstone Project Microsoft (12/2022)

Led a capstone project , presented to the Microsoft Business Operations Leadership team, which directly impacted deal first-pass yield for Enterprise Service Deals. This accomplishment was realized through a strategic reduction of hold categories by 20%, effectively minimizing unnecessary duplication in hold types for deal submissions

  • St Mary's Secondary School: Academic Excellence (2013 - 2016)
  • State Award: Outstanding Achievement in the Leaving Certificate (2017)

Irish End of School State Examinations - Awarded for falling within the top % of grades across Ireland.


Certifications Projects

  • MS - 900 Microsoft 365 Fundamentals
  • AZ-900 Azure Fundamentals
  • SC- 900 Security, Compliance, and Identity Fundamentals
  • PL-900 Power Platform Fundamentals
  • Fusion Dev Initiative (10/2021 - 06/2022)
  • Microsoft Business Operations (MBO) Giving Champ 2022
  • Microsoft Graduate Programme Community Lead (09/2021 - 05/2022)

Timeline

Account Executive

AlphaSights
08.2023 - Current

Operations Deal Manager (ODM)

Microsoft
09.2021 - 07.2023

Business Operations Specialist

Microsoft
09.2019 - 09.2020

Account Executive Internship

Atto Abrasives
05.2018 - 09.2018

Sales Executive

Mannion's Farm Co-Op
05.2015 - 05.2018

BA Business Studies (Hons) specialising in General Management -

Dublin City University

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Aoife Kehoe