Aparupa Bhattacharya
Dubai
Summary
With Almost 11 years of Experience in Software and Semiconductor Industry, I have worked across many varied and complex culture market. Hardworking and driven sales management professional equipped to revitalize sales operations and align procedures to maximize profits and client acquisition. Successful at improving sales procedures to streamline and strengthen processes. Multifaceted leader with analytical and diligent approach to building and leading strong teams.
Overview
13
13
years of professional experience
Work History
Sr. Executive Managed Services
Clover Infotech ME DMCC
02.2024 - Current
- Partnership with Oracle: Collaborated with Oracle to provide expert support on Fusion and Oracle Cloud Infrastructure, enhancing client service and satisfaction.
- Sales Management: Oversaw sales for Oracle Technology Cloud and Fusion, driving revenue growth through strategic account management and targeted outreach.
- Solution Development: Devised and implemented tailored solutions to address identified client issues, ensuring alignment with business objectives.
- Implementation Expertise: Developed and delivered implementation solutions for clients seeking to leverage the benefits of Oracle Cloud over competing providers, facilitating seamless transitions.
- Consultative Approach: Acted as a trusted consultant for clients throughout their implementation and support processes, ensuring effective use of Oracle products.
- Diverse Client Portfolio: Managed a diverse portfolio, including enterprise and government customers such as Etisalat, FAB, Bank ABC, Sohar International, Americana, DEWA, Emirates Insurance, and WATANIA, fostering strong relationships and repeat business.
Sales Manager
NNTC
Dubai, United Arab Emirates
10.2022 - 12.2023
- Outsourced Sales Resources for Tech Companies within MENA Region
- Successfully Handled three different customer, Lanit, Toloka ( A Yandex Product )
- Responsible to build up customer pipeline
- Grew their sales and boosted profits, applying proactive management strategies
- Met the client, delivering presentations, and educating on product and service features and offerings
- Handled customer relations issues, enabling quick solutions and client satisfactions
- Involved into Bid process and successfully close.
- Dedicated Customer Mangement: Talent Nation ( May 2023- Dec 2023) B2B Platform for IT Specialists: Engaged in dedicated customer management, providing staff and tailored solutions to meet diverse client needs.
- Market Research: Conducted comprehensive market research to inform product development and improve service offerings.
- Customer Pipeline Development: Successfully built and maintained a robust customer pipeline, enhancing lead generation and conversion rates.
- Lead Engagement: Proactively reached out to various leads using a problem-solving approach to address specific client challenges and requirements.
- Strategic Account Management: Established and nurtured key accounts including Raqmiyat, CNS Middle East, and Intertec Systems, driving long-term partnerships.
- Resource Deployment: Effectively deployed resources based on customer requests to ensure timely and efficient service delivery.
- Relationship Management: Managed strategic customer relationships, fostering trust and satisfaction to enhance retention and loyalty.
Digital & IT Business Development Manager
MPH Global Services
Dubai, United Arab Emirates
03.2022 - 09.2022
- Leading Technical and Engineering recruitment service providers to Oil & Gas, Power, Aerospace, Defense, Telecommunications, IT, Railway and Nuclear
- Responsible to build up new Digital Business globally
- Responsible to build up internal team for the business unit and conduct training programs
- Business Development and Key Account Management
- Pursuing Leads and moving them through the sales cycle
- Key Account Responsibilities: Qatar Gas, NOC, Thales, RBAT
- Executed a big project in Qatar Gas
- Business Development Achievement: Intertec, GCG Enterprise, Assystem France.
Sales & Business Development Manager
Symmid Corporation Sdn Bhd
Kuala Lumpur, Malaysia
11.2019 - 02.2022
- Symmid is Malaysia based fabless semiconductor design company and a preferred partner for many leading semiconductor companies in Europe, US and ASIA
- Provided positive first impressions to welcome existing, new and potential customers
- Engaged with customers to build rapport and loyalty
- Generated new sales leads to achieve and exceed monthly goals
- Assessed customer needs and utilized suggestive selling techniques to drive sales
- Leading sales team, setting goals and developing plans for business and revenue growth
- Key Account Management: maintaining knowledge and awareness of competing products/ services, discounts and pricing structure, and overall strengths and weaknesses in order to determine how best to service and motivate them to stay with the business
- Opportunity: assists in the identification and evaluation of business opportunities by keeping an eye out for business best practices, trends and principals that will enable to keep customer satisfaction
- Analytics: with the analytical experience I prepared detailed proposals / quotes depending on the requirements
- Collaboration; closely working with customer supports and resources management departments in an effort to meet account performance objectives
- Bid Process Management for Government different entities
- Customer Managed: Intel, Infineon, Synkom, Vidatronic, JEDAT, MEMSIC, Skyechip, Microsemi, Advino, Meridian, ALTIS.
Sales & Business Development Manager
Gatelength Technologies Pvt Ltd
Kuala Lumpur, Malaysia
12.2018 - 10.2019
- Gatelength is a software and Semiconductor product and services company with strong experience in building mobile and web applications for industries like Edtech, eCommerce, Retail and Healthcare
- Sales & Business Development Manager, with Malaysia and Singapore focus on semiconductor and software development domain
- Handle multiple clients and deployed people as per client requirement, and help clients to finish the projects on time
- Customer Managed: Intel, Cypress Semiconductor, Symmid Corporation, Infinecs.
Business Development Consultant
Adeptchips Services Pvt Ltd (A Quest Global Company)
Bangalore, India
06.2017 - 08.2018
- Adeptchips is a product design house, providing chip design and embedded services
- Responsible for APAC and USA focus on embedded software Development, Testing and Automotive Development, Testing, DFT and Design and Verification solutions
- Handle multiple clients in Semiconductor and Embedded System
- Customer Managed: Aricent (Altran), Brigosha Technologies, Sankalp Semiconductor, Ather Energy, Pathpartner, Allgo System Pvt Ltd.
Lead Talent Acquisition Executive
Nityo Infotech
Bangalore, India
04.2018 - 06.2018
- Global IT Services & Solutions Company
- Key Account Management: IBM
- Update job description and specification
- Screen candidates resume
- Conduct Interviews to filter candidates within schedule
- Preparing reports of the number of closure and daily report.
Talent Acquisition Executive
Teamware Solutions
Bangalore, India
02.2017 - 03.2017
- Teamware Solutions, a business division of Quantum Leap Consulting Private Limited, offers cutting edge industry solutions for deriving business value for our clients' IT initiatives
- Experience in Core IT Recruitment end to end process
- Strong Experience in IBM Tools Technologies
- Have training on DB & DWBI and Cloud Management Technologies.
HR Recruiter
Stress Consulting
Bangalore, India
10.2016 - 01.2017
- Semiconductor and Software Consulting services
- VLSI Recruitment end to end process
- Strong Experience in VLSI Technologies
- Customer Managed: Altran, Eximius, Cyient, Wipro.
HR Officer
Super Consultancy Services
Delhi, Bangalore, India
02.2014 - 08.2014
- Super Pioneer Personnel Network (P) Ltd
- Is the fastest growing HR Consulting & Manpower Outsourcing Company in India providing a wide range of staffing solutions to its clients
- Staffing - Preparing Requisition gathering template and sending it to corresponding sourcing lead to initiate the sourcing
- Shortlisting the profiles sourced and sending it to the respective hiring managers
- HR Round - Conducting HR round for the selected candidates and negotiating salaries on company standards
- Preparing reports on the number of closure, internal movements, and offer decline numbers to ensure the flow of work to reach the aspire rates
- Customer Managed: Wipro, HCL, Daiken, Voltas, LG.
QA Tester
Nile Technologies Pvt Ltd
Noida, India
02.2012 - 09.2013
- Software service provider offering proven expertise in Oracle Fusion Middleware Technologies
- Experienced in developing and maintaining overall test methodology and strategy, Documenting Test plans, Test cases and editing, executing Tests cases and Test scripts Using Manual, Analyzed User Requirements and Technical Specifications
- Project involved: Genpact, HPSEB- Shimla (A government project), Birlasoft Technology expertise in Oracle ADF, SOA, Automation Testing tools.
Education
Bachelor of Computer Applications -
Netaji Subhas Open University
Kolkata, West Bengal12.2011
Skills
- Lead Generation
- Account Management
- Vendor Management
- Customer Relationship Management
- Bid Process Management
- Business Management
- Business Strategy
- Business Development
- Key Account Management
- Consultative Selling Approach
- Sales Resource Management
- Recruitment Analysis
- Market Research
- Project Management
- Problem Solving
- Product Knowledge
- Sales Software Proficiency
- Negotiations
- Conflict Management
Timeline
Sr. Executive Managed Services
Clover Infotech ME DMCC
02.2024 - Current
Sales Manager
NNTC
10.2022 - 12.2023
Digital & IT Business Development Manager
MPH Global Services
03.2022 - 09.2022
Sales & Business Development Manager
Symmid Corporation Sdn Bhd
11.2019 - 02.2022
Sales & Business Development Manager
Gatelength Technologies Pvt Ltd
12.2018 - 10.2019
Lead Talent Acquisition Executive
Nityo Infotech
04.2018 - 06.2018
Business Development Consultant
Adeptchips Services Pvt Ltd (A Quest Global Company)
06.2017 - 08.2018
Talent Acquisition Executive
Teamware Solutions
02.2017 - 03.2017
HR Recruiter
Stress Consulting
10.2016 - 01.2017
HR Officer
Super Consultancy Services
02.2014 - 08.2014
QA Tester
Nile Technologies Pvt Ltd
02.2012 - 09.2013
Bachelor of Computer Applications -
Netaji Subhas Open University