Summary
Overview
Work History
Education
Skills
LANGUAGE
Personal Information
Timeline
Generic
April  Opena

April Opena

Dubai

Summary

Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

13
13
years of professional experience

Work History

WAITRESS

Paul Cafe Restaurant
06.2022 - 02.2024
  • Enhanced customer satisfaction by providing attentive service and anticipating guest needs.
  • Streamlined order processing for increased efficiency through clear communication with kitchen staff.
  • Maintained clean and organized dining area, contributing to pleasant atmosphere for guests.
  • Managed high volume of customers during peak hours, maintaining prompt and efficient service.
  • Collaborated with team members to ensure seamless guest experiences and resolve any issues promptly.

RESTAURANT MANAGER

Menya Kokoro Japanese Restaurant
05.2019 - 03.2022
  • Improved overall customer satisfaction by implementing new service standards and staff training programs.
  • Increased restaurant revenue by optimizing table turnover rates and enhancing menu offerings.
  • Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
  • Reduced staff turnover rate with effective leadership, open communication, and employee development opportunities.

CLUSTER SUPERVISOR

VG Pime Cuts. Inc
09.2018 - 05.2019

RESTAURANT MANAGER

Nino's Burritos Bistro
08.2017 - 09.2018

RESTAURANT MANAGER

Soundwave Entertainment
08.2014 - 03.2017

RESTAURANT SUPERVISOR

Fish & Co Restaurant PTE,LTD
10.2010 - 02.2014

Education

Bachelor of Science - Hotel And Restaurant Management

Our Lady Of Lourdes Technological College
Philippines

Skills

  • Ability to work under pressure
  • Very efficient, punctual and most importantly, good team player
  • Highly capable of performing any given task within given time limits
  • Menu Recommendations
  • Customer Service
  • Safe Food Handling

LANGUAGE

Tagalog
English

Personal Information

  • Age: 35
  • Gender: Female
  • Nationality: Philippines
  • Marital Status: Single

Timeline

WAITRESS

Paul Cafe Restaurant
06.2022 - 02.2024

RESTAURANT MANAGER

Menya Kokoro Japanese Restaurant
05.2019 - 03.2022

CLUSTER SUPERVISOR

VG Pime Cuts. Inc
09.2018 - 05.2019

RESTAURANT MANAGER

Nino's Burritos Bistro
08.2017 - 09.2018

RESTAURANT MANAGER

Soundwave Entertainment
08.2014 - 03.2017

RESTAURANT SUPERVISOR

Fish & Co Restaurant PTE,LTD
10.2010 - 02.2014

Bachelor of Science - Hotel And Restaurant Management

Our Lady Of Lourdes Technological College
April Opena