AQIB RAFQUE MUHAMMAD RAFIQUE
DUBAI
Summary
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
9
9
years of professional experience
Work History
Bike Courier
Zajel Courier Services
2021.02 - Current
- Improved delivery efficiency by optimizing routes and schedules for daily bike courier tasks.
- Enhanced customer satisfaction with timely and accurate deliveries of packages and documents.
- Maintained a high level of physical fitness to ensure optimal performance in bike courier role.
- Navigated through various traffic conditions safely, adhering to the rules of the road at all times.
- Kept detailed records of pick-ups, deliveries, and route information to provide accurate tracking for clients'' packages.
- Resolved issues promptly by communicating effectively with both customers and dispatch team members when complications arose during deliveries.
- Maintained company-provided equipment, including bicycles and safety gear, to prevent breakdowns or accidents while on the job.
Crepes Maker
Imperial Internet Games
2018.03 - 2020.03
- Enhanced customer satisfaction by preparing delicious and visually appealing crepes in a timely manner.
- Streamlined the crepe-making process for increased efficiency and consistency in product quality.
- Collaborated with team members to maintain a clean and organized workspace, ensuring food safety standards were met.
- Developed new and innovative flavor combinations for menu offerings, resulting in increased sales and positive customer feedback.
Coffee Maker
Imperial Internet Games
2017.02 - 2018.02
- Enhanced customer satisfaction by efficiently preparing and serving high-quality coffee beverages.
- Boosted daily sales with excellent upselling techniques and product knowledge.
- Maintained a clean and organized work environment, adhering to health and safety standards.
- Developed strong rapport with customers through friendly service and personalized beverage recommendations.
- Collaborated with team members to ensure efficient workflow during peak hours.
Food Waiter
Imperial Internet Games
2015.01 - 2017.01
- Enhanced customer satisfaction by providing timely and efficient food service with a friendly attitude.
- Increased table turnover rate by promptly taking orders, serving food, and addressing any customer concerns.
- Maintained impeccable restaurant cleanliness, ensuring a comfortable and inviting dining atmosphere for guests.
- Collaborated with kitchen staff to ensure accurate order preparation and timely delivery of dishes.
- Assisted in menu development, contributing suggestions for new dishes and seasonal offerings.
Education
High School Diploma -
Govt, Collage Gujranwala
Gujranwala Pakistan 07.2013
Skills
- Vehicle Maintenance
- Effective Communication
- Relationship Building
- Adaptability
- Dispatch
- Attention to confidentiality
- Reliability
Additional Information
Driving License Motor Bike
395355
Languages
urdu
Bilingual or Proficient (C2)
English
Upper intermediate (B2)
Timeline
Bike Courier
Zajel Courier Services
2021.02 - Current
Crepes Maker
Imperial Internet Games
2018.03 - 2020.03
Coffee Maker
Imperial Internet Games
2017.02 - 2018.02
Food Waiter
Imperial Internet Games
2015.01 - 2017.01
High School Diploma -
Govt, Collage Gujranwala
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