Aqsa Shahbaz
Dubai,United Arab Emirates
Summary
Accomplished professional with extensive expertise in MS Office, Windows operating systems, and restaurant administration. Demonstrates exceptional skills in HACCP maintaining, PIC management, and guest relationship management. Proven track record in leadership, project management, logistical planning, and budget management. Adept at inventory control and delivering impactful presentations. Committed to leveraging excellent communication skills to drive organizational success and enhance operational efficiency.
Overview
6
6
years of professional experience
6
6
years of post-secondary education
1
1
Certification
Work history
Assistant manager
Apna Kabab Rolls Restaurant-Dubai,UAE
Al Barsha 1, Dubai, United Arab Emirates
2023.09 - Current
- Coordinated with management on operational issues providing solutions for better efficiency.
- Managing employees, payroll and monitoring employee time off.
- Overseeing operations, handling customer complaints, generating financial reports, accounts payable and receivable, cash collection and systematic record-keeping.
- Handled stock control duties diligently preventing overstocking or shortages.
- Developed strong relationships with suppliers, ensuring timely delivery of products.
- Minimized inventory loss for improved profit margins.
- Coordinated hiring, recruitment and training strategies to build successful administrative team.
- Follow SOP's according to Dubai Municipality.
Relationship Sales Executive
ARY Services FZ LLC-Dubai ,UAE
JLT,Dubai, UAE
2023.03 - 2024.08
- Identified new business opportunities that enhanced growth potential of the company.
- Prioritized important tasks effectively under pressure situations ensuring seamless operations during peak times.
- To promote ARY Sahullat Wallet and present it to merchants , retailers and other businesses to acquire new business partners in the UAE.
- Maintain merchant relationships to ensure controlled growth and sales targets.
- The Wage Protection System is an electronic salary transfer system authorised by UAE government.
Managing WPS of different private firms is one of my responsibilities.
Assistant administrator
Al-Abbas Science School
Multan, Pakistan
2021.10 - 2023.01
- Acted as the first point of contact for visitors and callers, offering a professional image of the Institute.
- Maintained a high standard of customer service with excellent telephone etiquette.
- Enhanced parent-teacher communication for a more cohesive educational environment.
- Assisted in budget preparation, managing expenditure prudently.
Maths teacher
Peace International High School
Multan , Pakistan
2019.05 - 2021.01
- Developed creative math's problems for stimulating critical thinking skills in students.
- Coordinated with other Math's teachers sharing best practices and resources.
- Prepared engaging tutorials for greater student comprehension.
- Engaged parents in student progress through regular meetings and reports
- Took part in departmental meetings-contributed to productive conversations around curriculum design and implementation strategies.
Education
Bachelor of Science -
Baha Uddin Zakariya university
Pakistan 2016.01 - 2018.04
Intermediate of Computer Science -
Govt.Girls College-Multan,
Pakistan 2014.08 - 2016.08
Matriculation in Computer Science -
Govt High School-Multan
Pakistan 2013.01 - 2014.07
Skills
- MS Office ( Word, PowerPoint, Excel)
- Windows 7-11
- Windows XP
- HACCP Maintaining
- PIC Management
- Presentation Skill
- Guest Relationship
- Restaurant administration
- Excellent communication
- Leadership skills
- Inventory control
- Project Management
- Logistical planning
- Budget management
Certification
HACCP
Hazard Analytical Critical Control Point by Dubai Municipality
PIC
Person In charge by Dubai Municipality
Teaching certification by Al Gabba Institute-Multan ,Pakistani .
Timeline
Assistant manager
Apna Kabab Rolls Restaurant-Dubai,UAE
2023.09 - Current
Relationship Sales Executive
ARY Services FZ LLC-Dubai ,UAE
2023.03 - 2024.08
Assistant administrator
Al-Abbas Science School
2021.10 - 2023.01
Maths teacher
Peace International High School
2019.05 - 2021.01
Bachelor of Science -
Baha Uddin Zakariya university
2016.01 - 2018.04
Intermediate of Computer Science -
Govt.Girls College-Multan,
2014.08 - 2016.08
Matriculation in Computer Science -
Govt High School-Multan
2013.01 - 2014.07