Arbaz Akhtar
Sales Executive
Dubai
Summary
Highly motivated outside sales professional with extensive experience in technical and non-technical, fast-paced team environments. Skilled in relationship building and closing deals. Retail sales assistant with a talent for sales, bringing enthusiasm and a willingness to learn new skills. Dedicated to maximizing business success by capitalizing on sales and service opportunities. Accomplished sales executive with 3+ years of experience consistently promoting company brand. Passionate expert and valuable business consultant with expertise in analysis, consumer knowledge, and industry dynamics. Proven ability to coordinate with customers, retail partners, and distribution partners to achieve sales goals while maintaining strong professional relationships.
Overview
7
7
years of professional experience
4
4
years of post-secondary education
5
5
Languages
Work History
Sales Executive
Derby Sales Management
07.2024 - 12.2024
- Achieved sales goals and service targets by cultivating and securing new customer relationships.
- Boosted sales revenue by cultivating strong client relationships and implementing effective sales strategies.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
Team Leader
Finbeezz Financial Services
09.2023 - 06.2024
- Set performance expectations for the team, monitoring progress towards goals and providing constructive feedback as needed.
- Developed team members'' skills through targeted coaching sessions, resulting in improved individual performance.
- Enhanced team productivity by implementing efficient work processes and regularly reviewing performance metrics.
- Mentored junior staff members, helping them develop their leadership potential and advance in their careers.
- Empowered team members by delegating responsibilities according to individual strengths and areas of expertise.
- Established open and professional relationships with team members to achieve quick resolutions for various issues.
- Collaborated with other department leaders to establish shared goals and ensure alignment across teams.
- Increased customer satisfaction ratings by closely monitoring service quality standards and addressing any issues promptly.
- Provided ongoing support to direct reports, addressing concerns or questions promptly so they could remain focused on their tasks.
- Maintained an inclusive and diverse team culture, promoting respect and understanding among all members.
- Streamlined workflows for increased efficiency, reducing turnaround times for critical tasks.
- Coordinated resources effectively to meet project deadlines and achieve desired results.
Sales Executive
Torus Gateway Retail
10.2022 - 08.2023
- Demonstrated expert product knowledge during client interactions, addressing questions/concerns confidently and offering solutions tailored specifically for them.
- Analyzed sales data regularly to monitor progress towards goals and make necessary adjustments to strategy as needed.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Streamlined sales process to improve efficiency, reduce cycle time, and close deals faster.
- Participated in industry trade shows to represent company and generate valuable leads for future business growth.
Customer Relationship Officer
Your Home Infra
08.2021 - 08.2022
- Maintained accurate records of customer interactions, enabling better understanding of client issues and facilitating follow-ups when needed.
- Made customers aware of current and new programs and services.
- Improved customer satisfaction by addressing and resolving their concerns in a timely manner.
- Managed customer relations on ongoing basis to maximize customer retention.
- Reduced call center wait times by efficiently managing incoming requests and delegating tasks effectively.
- Boosted sales revenue with upselling strategies tailored to individual customers'' preferences and requirements.
- Managed high-profile accounts, ensuring consistent delivery of exceptional service for continued business growth.
Customer Service Manager
Communicado
10.2020 - 07.2021
- Managed complex customer issues effectively, navigating multiple internal resources to identify and implement the best possible solutions.
- Resolved customer complaints while prioritizing customer satisfaction and loyalty.
- Developed strong relationships with key clients, ensuring their needs were met consistently and promptly.
- Facilitated clear communication between departments, ensuring seamless resolution of customer concerns in a timely manner.
- Boosted customer retention rates through exceptional problem-solving skills and relationship-building efforts.
- Followed through with client requests to resolve problems.
- Took ownership of customer issues and followed problems through to resolution.
Junior High School Teacher
Mount Furbish School (ICSE Board)
04.2018 - 02.2019
- Developed strong relationships with students and parents, fostering a positive learning environment.
- Administered tests and assessments to evaluate student academic progress.
- Maintained after class availability to provide additional instruction and assistance to students.
- Conducted parent-teacher conferences to communicate student progress and foster parental engagement, involvement and cooperation.
- Provided individualized support to struggling students through targeted interventions and tutoring sessions.
- Managed classroom behavior effectively, implementing consistent rules and consequences for all students.
Education
Bachelor of Arts - English Language And Literature
MM College
Bihar, India 04.2024 - Current
High School Diploma -
Navayuga Vidyalaya, CBSE
Bihar, India 04.2014 - 03.2016
Matriculation (10th) -
Goethal's Public School
Pirpainti, India 02.2013 - 03.2014
Skills
KYC Expert
BS Expert
Lead prospecting
Professional networking
Customer service
Customer support
Relationship building
Active Listening
Upselling Expertise
Data Entry
MS Office
Team Supervision
Exceptional Telephone Etiquette
Hobbies
Photography
Sketching
Painting
Reading
Traveling
Workout
Singing
Timeline
Sales Executive
Derby Sales Management
07.2024 - 12.2024
Bachelor of Arts - English Language And Literature
MM College
04.2024 - Current
Team Leader
Finbeezz Financial Services
09.2023 - 06.2024
Sales Executive
Torus Gateway Retail
10.2022 - 08.2023
Customer Relationship Officer
Your Home Infra
08.2021 - 08.2022
Customer Service Manager
Communicado
10.2020 - 07.2021
Junior High School Teacher
Mount Furbish School (ICSE Board)
04.2018 - 02.2019
High School Diploma -
Navayuga Vidyalaya, CBSE
04.2014 - 03.2016
Matriculation (10th) -
Goethal's Public School
02.2013 - 03.2014
Similar Profiles
SHAHINSHA BABUJANSHAHINSHA BABUJAN
Sales officer at Derby Sales management llcSales officer at Derby Sales management llc
Anielica BustosAnielica Bustos
EDFAUTOSALESLLC at Sales Management SalesEDFAUTOSALESLLC at Sales Management Sales
Mariel Christina BelisarioMariel Christina Belisario
Medical Receptionist at Derby Regional Hospital l Clarendon Street, Derby WA 6728Medical Receptionist at Derby Regional Hospital l Clarendon Street, Derby WA 6728