ARBAZ KHAN
Sharjah,UAE
Summary
Accomplished professional with expertise in customer service and guest satisfaction, known for strong communication and presentation skills. Demonstrates exceptional team leadership and staff motivation, effectively managing shift planning and outlet coordination. Proficient in inventory and cost control, administration, and organisation, with a proven track record as a Micros Champion. Adept at menu support and promotional activities, leveraging comprehensive menu knowledge to enhance guest relations. Career goals include advancing in roles that utilise skills in outlet operations and customer service excellence.
Overview
12
12
years of professional experience
1
1
Certification
Work history
Food and Beverage Supervisor
DoubleTree by Hilton
Sharjah
2024.11 - 2026.04
- Supervised daily restaurant operations to maintain high service standards.
- Led and trained a multicultural team according to UAE hospitality expectations.
- Conducted shift briefings, assigned duties, and ensured smooth floor operations.
- Ensured compliance with UAE food safety regulations, HACCP, and municipality guidelines.
- Handled guest complaints professionally and ensured quick, effective solutions.
- Coordinated with kitchen and bar teams for accurate orders and timely service.
- Monitored inventory, conducted stock counts, and prepared requisitions.
- Oversaw POS operations, cash handling, and end-of-shift reports.
- Supported management in implementing promotions, menu changes, and upselling strategies.
- Maintained hygiene, cleanliness, and presentation standards across all service areas.
Food and Beverage Captain
DoubleTree by Hilton
Sharjah
2023.07 - 2024.11
- Manage daily outlet operations, including shift planning and team coordination.
- Support strategic outlet planning to improve efficiency and guest satisfaction.
- Assist in developing and implementing new menus and local food and beverage marketing programs.
- Participate in maintaining brand-wide food and beverage initiatives.
- Supervise minibar operations and monitor stock levels.
- Handle outlet inventory management and stock control.
- Support achievement of budgeted revenue targets while controlling expenses and labor costs.
Senior Waiter
Waldorf Astoria
Ras Al Khaimah
2019.03 - 2023.06
- Managed daily lounge shift operations and supervised service staff.
- Assisted in promoting the lounge and supporting menu planning.
- Maintained service standards and supported floor operations during peak hours.
- Managed outlet liquor inventory and control procedures.
- Identified training needs and helped implement development plans for team members.
Food and Beverage Waiter
Smana Hotel Al Raffa
Dubai
2017.07 - 2019.03
- Greeted and escorted guests to their tables in a professional manner.
- Presented menus and provided detailed explanations of menu items and daily specials.
- Prepared tables with linens, silverware, and glasses according to service standards.
- Took accurate food and beverage orders using POS systems, order slips, and memorization.
- Verified guest age for alcohol service in compliance with regulations.
- Followed all health and safety standards and relevant department regulations.
- Delivered excellent customer service to ensure guest satisfaction.
Room Service Waiter
Nanu Beach Resort
Goa
2014.10 - 2017.03
- Maintained service supplies and prepared trays and tables according to hotel standards.
- Took guest orders accurately and courteously.
- Served food and beverages promptly and professionally.
- Processed guest payments and completed service transactions.
- Cleared used dishes and maintained cleanliness of service areas.
- Replenished minibar stock when required.
Education
Diploma - Hotel Management
Carving & Catering
Skills
- Customer service and guest satisfaction
- Strong communication and presentation skills
- Team leadership and staff motivation
- Shift planning and outlet coordination
- Inventory and cost control
- Administration and organization
- Menu support and promotional activities
- Micros Champion
- Microsoft Office
- Customer Service
- Team Leadership
- Outlet Operations
- Shift Planning
- Inventory Control
- Cost Control
- Menu Knowledge
- Guest Relations
Certification
- Departmental Trainer
- Food Safety Trainer
- Leadership Development Programme – Hilton University
Languages
English
Advanced (C1)
Hindi
Native
English
Fluent
Reference
Sofia Carmelyn, Simon, Assistant Outlet Manager, sofia.simon@waldorfastoria.com, +971 52 878 5465, Waldorf Astoria Ras Al Khaimah
Custom
- A few important improvements I’d strongly recommend
- Remove date of birth unless specifically requested by the employer.
- Remove full home address and keep only: Sharjah, UAE.
- Do not include photo unless the employer or country norm specifically requires it.
- Add a professional email address near your phone number.
- Your summary should say “guests” instead of “my guest.”
- The education line “Carving & Catering” may need correction if that is the institute name—right now it sounds incomplete.
- Best short version for top of CV
- You can use this improved summary:
- Food & Beverage professional with over 9 years of experience in hospitality, including luxury hotel environments in the UAE. Skilled in guest service, outlet operations, team supervision, inventory control, and maintaining high service standards. Committed to delivering excellent dining experiences and supporting operational success.
- If you're applying in Dubai, Sharjah, or Abu Dhabi, the next useful step is to turn this into a modern 1-page UAE-style CV format with better layout and stronger job keywords for F&B Captain / Supervisor / Senior Waiter roles.
- Polished 1-page CV version
- ARBAZ KHAN
- Sharjah, UAE
- +971 58 145 8345
- [Your email address]
- If you want the strongest result for job applications, replace the reference section with “Available upon request” and tailor the title at the top to the exact job, such as Food & Beverage Captain, F&B Supervisor, or Senior Waiter.
Timeline
Food and Beverage Supervisor
DoubleTree by Hilton
2024.11 - 2026.04
Food and Beverage Captain
DoubleTree by Hilton
2023.07 - 2024.11
Senior Waiter
Waldorf Astoria
2019.03 - 2023.06
Food and Beverage Waiter
Smana Hotel Al Raffa
2017.07 - 2019.03
Room Service Waiter
Nanu Beach Resort
2014.10 - 2017.03
Diploma - Hotel Management
Carving & Catering