Arbin Parajuli
Abu Dhabi
Summary
Sales Associate with 4+ years of experience in leading retail brands including Apparel Group and Giordano. Proven track record of exceeding sales targets, delivering exceptional customer service, and building long-term client relationships. Skilled in upselling, visual merchandising, and team collaboration. Recognized multiple times as Employee of the Month for outstanding performance. Fluent in five languages, with strong communication skills to serve diverse customers in the UAE market.
- 🏆 Employee of the Month – Giordano (x3)
- 🏆 Consistently exceeded sales KPIs across two retail brands
- 🏆 Recognised for strong customer service and teamwork
Overview
6
6
years of professional experience
Work History
SALES ASSOCIATE
Apparel Group
01.2024 - Current
- Provide expert product recommendations based on customer needs
- Maintain organized and clean retail space
- Process sales transactions using POS system
- Assist in visual merchandising to improve product presentation
- Kept work area clean, organized and free of clutter at all times.
- Performed cleaning tasks, keeping store neat and organized.
- Helped customers find and select products.
- Greeted customers warmly and offered assistance.
SALES ASSOCIATE
giordano
01.2020 - 04.2023
- Process transactions efficiently and maintain accuracy
- Assist customers with returns, exchanges, and product inquiries
- Maintain balanced cash register and daily sales reporting
- Promote products and upsell complementary items
- Greeted and escorted customers to product racks and shelves to assist with finding merchandise.
- Demonstrated exceptional customer service skills, resolving customer complaints efficiently and courteously.
- Established a positive rapport with customers by delivering friendly, personalized service.
Education
COURSES - COMMUNICATION, MACHINE LEARNING
Coursera Online Learning
07.2025
High School Diploma - Hotal Management
Prabhat Higher Secondary School
Nepal,Butwal01.2020
Skills
- Customer Engagement & Upselling
- Sales Target Achievement
- Visual Merchandising & Store Presentation
- Inventory & Stock Management
- POS Systems & Cash Handling
- Problem Solving & Conflict Resolution
- Team Collaboration & Communication
LANGUAGES
Nepali Native
English Fluent
Arabic Intermediate
Hindi Fluent
Urdu Fluent
References
References available upon request
PERSONAL INFORMATION
- Passport Number: PA1055455
- Gender: Male
- Marital Status: Single
- Visa Status: Employment Visa
Timeline
SALES ASSOCIATE
Apparel Group
01.2024 - Current
SALES ASSOCIATE
giordano
01.2020 - 04.2023
COURSES - COMMUNICATION, MACHINE LEARNING
Coursera Online Learning
High School Diploma - Hotal Management
Prabhat Higher Secondary School
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