Arezou Faghihi
Dubai,United Arab Emirates
Summary
Dedicated professional with a strong foundation in customer service, creative problem solving, and client relations. Demonstrates exceptional skills in communication proficiency, artistic idea generation, and audience engagement. Proven ability to manage complaints effectively and maintain a positive attitude under pressure. Adept at multidisciplinary teamwork and fostering creative collaboration. Committed to enhancing customer experience through clear communication, follow-up procedures, and a service-oriented mindset. Proficient in Microsoft Office Suite and knowledgeable about company policies. Career goal: To leverage extensive skills in branding understanding and sensitivity to aesthetics to drive impactful results in a dynamic environment.
Overview
6
6
years of professional experience
4
4
years of post-secondary education
1
1
Certification
Work history
FREELANCER LASH ARTIST
AREZOU BEAUTY
DUBAI, UAE
06.2025 - Current
- Developed artwork for local businesses, enhancing visual impact and brand identity.
- Led community mural projects to transform neighbourhood aesthetics and engage residents.
- Facilitated art workshops, fostering creativity and skill development among participants.
LEAD LASH ARTIST
NOOSHES BEAUTY SALON
DUBAI, UAE
12.2024 - 06.2025
- Curated personal exhibitions to showcase own artworks.
- Conducted art workshops, inspiring creativity amongst participants.
- Provided private art tutoring, fostering artistic growth in students.
- Created custom art pieces to meet client specifications.
Sales support coordinator
NEW WAY REAL ESTATE
DUBAI, UAE
09.2024 - 12.2024
- Managed customer queries for improved satisfaction rates.
- Organised promotional events, enhancing company's market presence.
OWNER AND MANAGER
AREZOU BEAUTY SALON
TEHRAN, IRAN
10.2019 - 09.2024
- Established a positive work environment by implementing comprehensive health and safety protocols.
- Ensured financial stability with careful budget management and forecasting.
- Created a strong brand identity through innovative marketing strategies.
- Negotiated contracts with suppliers, reducing overall costs.
Education
Bachelor of Science - CHEMISTRY
AZAD UNIVERSITY KARAJ
KARAJ/IRAN 09.2018 - 05.2022
Skills
- Patience and persistence
- Research skills
- Aesthetic sensitivity
- Branding expertise
- Craft dedication
- Photography skills
- Pattern design
- Creative collaboration
- Audience engagement
- Artistic ideation
- Creative problem-solving
- Client relations
- Communication proficiency
- Service-oriented mindset
- Follow-up procedures
- Company policy knowledge
- Email communication
- Team collaboration
- Customer service excellence
- Complaint resolution
- Multidisciplinary teamwork
- Microsoft Office Suite proficiency
- Positive attitude
- Phone etiquette skills
- Clear communication strategies
- Dispute resolution techniques
- Customer experience enhancement
- Troubleshooting methods
Languages
English
Fluent
Persian
Native
Turkish
Elementary
Arabic
Beginner
Affiliations
- SWIMMING
- READING
- PHYSICAL FITNESS
- TRAVELLING
- INTERACTING WITH PEOPLE
Certification
DRIVING LICENSE FROM IRAN
COMPUTER SKILLS
MS OFFICE & ESSENTIAL TOOLS, SCHEDULES,
SOCIAL AND PROFESSIONAL
Highly adaptable, quick learner, professional and well-groomed
TEAM PLAYER
Strong teamwork & crisis management abilities
References
References available upon request.
Timeline
FREELANCER LASH ARTIST
AREZOU BEAUTY
06.2025 - Current
LEAD LASH ARTIST
NOOSHES BEAUTY SALON
12.2024 - 06.2025
Sales support coordinator
NEW WAY REAL ESTATE
09.2024 - 12.2024
OWNER AND MANAGER
AREZOU BEAUTY SALON
10.2019 - 09.2024
Bachelor of Science - CHEMISTRY
AZAD UNIVERSITY KARAJ
09.2018 - 05.2022
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