Hi, I’m
Arif ALHajal
Dubai,United Arab Emirates
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
8
years of post-secondary education
Work History
Alwan Printing Press, Dubai, UAE
Operation Officer
2021.12 - Current (2 years & 9 months)
Job overview
- Coordinated with other team members to complete projects within set time limits.
- Approached problems with relationship-focused solutions and developed efficient production techniques.
- Delivered projects on time and within budget to meet specifications.
- Managed project to meet budget and timeframe constraints and oversaw project staff schedules.
- Monitored and forecasted stock levels for physical items to ensure the business had the correct equipment and goods.
- Made decisions on what goods, services and equipment were needed for the business, assessing against the business strategy.
- Cross-checked payments, receipts, and invoices against financial records to identify discrepancies.
Compass Freight & Logistics, Damascus, Syria
PR & Sales
2021.01 - 2021.11 (10 months)
Job overview
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased customer satisfaction by resolving there issues.
- Conducted research, gathered information from multiple sources and presented results.
- Used coordination and planning skills to achieve results according to schedule.
- Provided positive first impressions to welcome existing, new and potential customers.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Delta 4 security (Dassouki Group), Damascus, Syria
Sales Manager
2020.04 - 2020.12 (8 months)
Job overview
- Sales team management
- Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
- Build and promote strong, long-lasting customer relationships by understanding their needs
- oversee sales, revenue and expenses reports and give approval before sending them to the management.
- Prepared all quotations and proposals, working with the internal teams to ensure product was delivered, and organizing training.
- Worked with a pre-sales team to organize, and be involved with all online and face to face presentations.
- Recruiting new employees
Delta 4 security (Dassouki Group), Damascus, Syria
Sales representative
2018.08 - 2020.03 (1 year & 7 months)
Job overview
- Prepare sales proposal for potential clients
- Design technical and financial offers
- Data entry
- After sales service and follow up
- Supervise equipment installation
- Supervise inventory
Shamra, Damascus, Syria
Customer Service
2017.11 - 2018.07 (8 months)
Job overview
- Resolving customer complaints via phone, email, mail, and social media. Inform customer of deals and promotions.
- Data entry
- Representing Shamra in National fairs such as "SYRIA TECH 2016 exhibition"
- Maintained thorough and accurate customer service records to promote efficiency throughout the team and for other database users.
Education
Damascus University , Syria
Bachelor of Science in Economics from insurance and banking
2012.09 - 2020.08 (7 years & 11 months)
Skills
- Teamwork and team building
- Problem-solving and decision making
- Presentation skills
- Meetings management
- Leadership skills and strategic thinking
- MS Office
- Computer skills
- Responsible
- Flexible & Adaptable
Languages
Arabic
Native
English
Advanced
Timeline
Operation Officer
Alwan Printing Press
2021.12 - Current (2 years & 9 months)
PR & Sales
Compass Freight & Logistics
2021.01 - 2021.11 (10 months)
Sales Manager
Delta 4 security (Dassouki Group)
2020.04 - 2020.12 (8 months)
Sales representative
Delta 4 security (Dassouki Group)
2018.08 - 2020.03 (1 year & 7 months)
Customer Service
Shamra
2017.11 - 2018.07 (8 months)
Damascus University
Bachelor of Science in Economics from insurance and banking
2012.09 - 2020.08 (7 years & 11 months)
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