Hi, I’m
Arif ALHajal
Dubai,United Arab Emirates
Summary
To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
years of professional experience
8
years of post-secondary education
Work History
Alwan Printing PressDubai, UAE
Operation Officer
12.2021 - Current
Job overview
- Coordinated with other team members to complete projects within set time limits.
- Approached problems with relationship-focused solutions and developed efficient production techniques.
- Delivered projects on time and within budget to meet specifications.
- Managed project to meet budget and timeframe constraints and oversaw project staff schedules.
- Monitored and forecasted stock levels for physical items to ensure the business had the correct equipment and goods.
- Made decisions on what goods, services and equipment were needed for the business, assessing against the business strategy.
- Cross-checked payments, receipts, and invoices against financial records to identify discrepancies.
Compass Freight & LogisticsDamascus, Syria
PR & Sales
01.2021 - 11.2021
Job overview
- Engaged with customers to effectively build rapport and lasting relationships.
- Increased customer satisfaction by resolving there issues.
- Conducted research, gathered information from multiple sources and presented results.
- Used coordination and planning skills to achieve results according to schedule.
- Provided positive first impressions to welcome existing, new and potential customers.
- Used consultative sales approach to understand customer needs and recommend relevant offerings.
- Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Delta 4 security (Dassouki Group)Damascus, Syria
Sales Manager
04.2020 - 12.2020
Job overview
- Sales team management
- Establishes and adjusts selling prices by monitoring costs, competition, and supply and demand.
- Build and promote strong, long-lasting customer relationships by understanding their needs
- oversee sales, revenue and expenses reports and give approval before sending them to the management.
- Prepared all quotations and proposals, working with the internal teams to ensure product was delivered, and organizing training.
- Worked with a pre-sales team to organize, and be involved with all online and face to face presentations.
- Recruiting new employees
Delta 4 security (Dassouki Group)Damascus, Syria
Sales representative
08.2018 - 03.2020
Job overview
- Prepare sales proposal for potential clients
- Design technical and financial offers
- Data entry
- After sales service and follow up
- Supervise equipment installation
- Supervise inventory
ShamraDamascus, Syria
Customer Service
11.2017 - 07.2018
Job overview
- Resolving customer complaints via phone, email, mail, and social media. Inform customer of deals and promotions.
- Data entry
- Representing Shamra in National fairs such as "SYRIA TECH 2016 exhibition"
- Maintained thorough and accurate customer service records to promote efficiency throughout the team and for other database users.
Education
Damascus UniversitySyria
Bachelor of Science in Economics from insurance and banking
09.2012 - 08.2020
Skills
- Teamwork and team building
- Problem-solving and decision making
- Presentation skills
- Meetings management
- Leadership skills and strategic thinking
- MS Office
- Computer skills
- Responsible
- Flexible & Adaptable
Languages
Arabic
Native
English
Advanced
Timeline
Operation Officer
Alwan Printing Press
12.2021 - Current
PR & Sales
Compass Freight & Logistics
01.2021 - 11.2021
Sales Manager
Delta 4 security (Dassouki Group)
04.2020 - 12.2020
Sales representative
Delta 4 security (Dassouki Group)
08.2018 - 03.2020
Customer Service
Shamra
11.2017 - 07.2018
Damascus University
Bachelor of Science in Economics from insurance and banking
09.2012 - 08.2020
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