Summary
Overview
Work History
Education
Skills
Languages
Volunteer Experience
Timeline
Generic
Arif Mavji

Arif Mavji

Sharjah

Summary

An experienced digital marketing specialist and IT support expert with over 3 years of experience. On a mission to boost sales and increase the organization's brand awareness. Persistently striving to adapt and evolve to trends while integrating new skills to boost the institution's productivity. Well versed in the fields of IT and Business Management and as such, I possess a great understanding of the day to day operations of businesses and how to incorporate technology to the organizational operations with an aim of boosting business production and performance.

Overview

6
6
years of professional experience

Work History

IT SPECIALIST

Barakat Bakers Limited
Kisumu
07.2023 - 11.2023
  • Implement company policies, technical procedures and standards to preserve integrity and security of data, reports and access
  • Collaborate with telecommunications providers to oversee installation and operation of connected networks in monitored facilities
  • Manage installation of software and hardware, system fixes, updates and enhancements
  • Orient and educate staff to new equipment and systems, providing live demonstrations and answering questions
  • Draw from extensive programming experience to solve technical problems and provide step-by-step guidance
  • Schedule and executed system-wide software installations and upgrades
  • Liaise with technology vendors and contractors to address operational needs of departments
  • Coordinate with users and management teams to establish system requirements for specific software solutions
  • Diagnose program malfunctions, identifying root causes and implementing corrective solutions
  • Resolved complex IT issues with PCs, laptops, monitors, keyboards, mice, phones and printers
  • Performed security, patching and anti-virus updates to improve overall protection of systems and networks.
  • Explained technical information in clear terms to non-technical individuals to promote better understanding.

DEPUTY MARKETING OFFICER

Entim Sidai Wellness Sanctuary
Nairobi
01.2023 - 06.2023
  • Analyzed and reported on marketing performance metrics to identify opportunities for optimization and growth
  • Established marketing and communications strategy to present compelling and attractive messages to target audiences
  • Elevated brand position to resonate with diverse set of audiences serving different user needs
  • Oversaw market research, key market statistics, customer requirements and competitive trends to define product marketing and go-to-market strategies
  • Leveraged data and analytics to drive insights and redirect business intelligence strategy
  • Collaborate with internal stakeholders to develop content for various forms of media
  • Analyzed performance of key marketing activities, creating detailed reports for distribution to upper management
  • Boosted sales of products and services by creating and implementing innovative marketing strategies
  • Conducted and evaluated research to assess competition, understand latest trends and be proactive in marketing efforts.
  • Incorporated product changes into marketing messages to drive customer engagement and maximize profits.

JUNIOR IT RECRUITMENT CONSULTANT

Mowasalat Manpower Limited
Nairobi
05.2022 - 12.2022
  • Analyzed and prepared statistical reports to monitor applicant flow, turnover and selection
  • Screened resumes and managed offer processes while also completing thorough reference checks
  • Trained users and junior support staff in proper use of hardware and software
  • Facilitated onboarding of new employees, including processing paperwork and conducting orientations
  • Gathered information from multiple sources to make technical decisions or suggestions
  • Evaluated functionality and performance of software and hardware recommending improvements and solutions
  • Maintained accurate and current employment records for all positions and team members
  • Scheduled and executed system-wide software installations and upgrades
  • Compiled and analyzed data and reported on recruiting metrics
  • Guided users through detailed hardware installations and technical fixes via phone call, email and live chat
  • Recommended strategies to make the most out of systems with limited IT infrastructure.

IT TECHNICIAN

Pembe Flour Mills Limited
Nairobi
05.2021 - 09.2021
  • Evaluated functionality and performance of the company's software and hardware recommending improvements and solutions
  • Scheduled and executed system-wide software installations and upgrades across all departments in the establishment
  • Checked company PCs and laptops to troubleshoot, trace and resolve the employees' issues
  • Developed and executed customized data recovery strategies to retrieve critical data from damaged or corrupted company hardware systems
  • Installed conduit, connection boxes and devices to complete networks and tested pieces for functionality
  • Monitored user access and behaviors to proactively prevent intrusions and protect the organization's information
  • Installed new office wiring, telephones and devices for employee use
  • Added new hardware, software, security patches and other updates to improve functionality of computer systems.

OFFICE DATA ENTRY CLERK

Mini Bakeries(Nbi) Limited
Kisumu
04.2018 - 07.2018
  • Transferred data from hard copy formats into computer files and database systems
  • Created comprehensive Excel spreadsheets to organize large datasets
  • Checked completed work for errors to make necessary corrections
  • Searched for and investigated information contained in files
  • Checked and monitored work of less experienced data personnel for accuracy
  • Retrieved data from databases or electronic files as requested by management
  • Conducted regular backups for data security and preservation
  • Verified outdated data to make necessary changes to records
  • Resolved deficiencies by returning incomplete records to quality assurance coordinator for resolution
  • Communicated with technical staff to resolve computer and software problems.

LOGISTICS ASSISTANT

Hasbah Kenya Limited
Kisumu
12.2017 - 03.2018
  • Liaised with sales and accounting teams to resolve invoice discrepancies
  • Completed documentation to prevent shipment delays
  • Upgraded orders to expedite priority shipments
  • Developed and executed contingency plans for unforeseen events or disruptions, minimizing impact on operations
  • Managed rush orders and changes to meet client expectations
  • Prepared regular reports detailing logistics performance and inventory data
  • Monitored inventory continuously and factored in the demand projections to place the correct orders
  • Kept pricing structures in line with actual logistics costs.

Education

MBA - Business Administration And Management

University of Malawi
Malawi
04.2026

ASSOCIATION OF CERTIFIED CHARTERED ACCOUNTANTS ACCOUNTING -

Strathmore University
01.2026

BACHELOR OF ARTS - BUSINESS INFORMATION TECHNOLOGY (BBIT) -

Strathmore University
07.2023

HIGH SCHOOL DIPLOMA -

Maranda High School
12.2017

Skills

  • IT Skills - I am highly proficient in the art of Software Designing and Data Analytics while specializing in the field of Database Administration I am also well versed in Data Management, Business Process Management, IT Software and Hardware Maintenance and Artificial Intelligence
  • Problem-solving Skills - I am well skilled in the ability to develop new approaches to ensure that any existing or predicted challenges and threats to an organization's successful operation are countered in the most cost and time efficient manner possible
  • Financial Accounting Skills - Having undertaken multiple financially-related units and partially pursuing an accounting course, I am highly adept in recording and presenting financial statements to monitor organizational operations and capable of devising financial solutions to meet various organizational challenges
  • Digital Marketing Skills - During my tenure at Entim Sidai Wellness Sanctuary in Kenya as a digital marketing officer, I became highly versed in the multiple channels and opportunities that can be exploited by organizations in an attempt to gain a front foot in the current competitive market
  • Teamwork Skills - I am a social individual who is capable of coordinating with teammates to achieve a greater goal
  • MS Office Proficiency - I am well experienced in the utility of office-related software used in the day-to-day operations of the organization
  • Customer Support Needs Assessment
  • Direct Marketing Campaigns
  • Social Media Marketing

Languages

English
Bilingual or Proficient (C2)
Swahili
Bilingual or Proficient (C2)
Urdu
Intermediate (B1)
Arabic
Elementary (A2)
French
Beginner (A1)

Volunteer Experience

COMMUNITY SERVICE VOLUNTEER, From 04/01/20 till 08/01/20, Coast Development Authority, CDA, Mombasa, Kenya.


  • Successfully aided the reforestation efforts of the Miritini Mangrove Planting Campaign with an aim of protecting the mangrove plantation while preserving swamps and their surrounding vegetation in the coastal regions of Kenya.
  • Raised the public awareness of marginalized Coastal communities on the effective land utilization techniques for agriculture.
  • Joined forced with community members from remote Coastal villages in digging trenches and building gabions to prevent soil erosion on their pieces of land.
  • Met with individuals in need of assistance to assess requirements, determine eligibility and coordinate support plans.
  • Volunteered to participate in overnight supervisory duties during the construction of the Kenyan government's pulp processing factory in the Hola Region within Northern Kenya which was aimed at promoting agricultural production in the region once completed.
  • Utilized social media and other tools to engage and share information with community.
  • Helped deliver workshops and other educational activities for residents based on topics relevant to community.
  • Recruited additional volunteers to help organization meet critical mission targets.
  • Kept facilities and grounds clean and professional to support organizational mission.

Timeline

IT SPECIALIST

Barakat Bakers Limited
07.2023 - 11.2023

DEPUTY MARKETING OFFICER

Entim Sidai Wellness Sanctuary
01.2023 - 06.2023

JUNIOR IT RECRUITMENT CONSULTANT

Mowasalat Manpower Limited
05.2022 - 12.2022

IT TECHNICIAN

Pembe Flour Mills Limited
05.2021 - 09.2021

OFFICE DATA ENTRY CLERK

Mini Bakeries(Nbi) Limited
04.2018 - 07.2018

LOGISTICS ASSISTANT

Hasbah Kenya Limited
12.2017 - 03.2018

MBA - Business Administration And Management

University of Malawi

ASSOCIATION OF CERTIFIED CHARTERED ACCOUNTANTS ACCOUNTING -

Strathmore University

BACHELOR OF ARTS - BUSINESS INFORMATION TECHNOLOGY (BBIT) -

Strathmore University

HIGH SCHOOL DIPLOMA -

Maranda High School
Arif Mavji