Arjun Singh Bhandari
Dubai
Summary
Experienced professional with a strong background in quality control inspection, room inspection protocols, and occupancy management. Demonstrates expertise in staff scheduling, inventory management, and expense tracking. Proficient in Microsoft Word, Excel, PPT, Visio, Opera PMS V.5, Bayan, Jana, Hotlynk, and Message Box. Adept at ensuring safety and compliance while delivering exceptional guest service through effective communication and leadership skills. Career goal includes leveraging extensive experience to enhance operational efficiency and guest satisfaction in a dynamic hospitality environment.
Overview
12
12
years of professional experience
4017
4017
years of post-secondary education
1
1
Certification
Work history
Assistant Housekeeping Manager
Al Habtoor City
10.2025 - 03.2026
- Revise work schedules depending on operation and occupancy.
- Supervises periodic cleaning tasks to ensure proper records are kept.
- Inspect guest rooms and public areas and points out areas for improvement.
- Ensure greatest attention to detail and highest standards for overall cleanliness and maintenance of all guest rooms and public areas within Hotel.
- Recommend rooms that need spring cleaning & maintenance Care Program in coordination with Engineering and Lifestyle teams.
- Coordinate with Engineering work orders and Hotel preventive maintenance programs.
- Oversee and supervise the daily preparation of all VIP’s & Showrooms and follow up of all the out of order rooms.
- Ensure completion of quality control checklist, daily room checklists; maintain regular number of inspections per month.
- Ensure all the project work records is maintained.
- Daily Housekeeping Line up with the ambassadors sharing all the communication among the department and positive guest feedback and for the excellent job well done.
- Provide training to housekeeping teams in proper procedures and correct uses of housekeeping SOP’s and as well ensure that all departmental SOP’s are up to date.
- In charge of updating the departmental Mystery Shopper Management System and ensure all are closed prior to the due date.
- Conduct On Job Training for the supervisor and the room attendant and enroll all the ambassadors for all the upcoming training.
- Handle responsibilities of coaching and counselling ambassadors to meet the standard of the Hotel.
- Ensure safe working environment at all times and that all ambassadors are committed to work by following the safety guidelines.
- Checks and reports any extra work performed by the ambassadors.
- Determine all discards linen and all other worn out items.
- Maintain the housekeeping stores with the required stock of the operational supplies and recommend new purchases as and when needed.
- Investigate guest opportunities and take corrective measures.
- Meet with the in-house guests and collect feedback about the services and take immediate action where needed.
- Conduct guest room linen & OS&E inventories every 6 months and consolidated report to be submitted to the Director of Housekeeping.
- Meet with the ambassadors on one to one and to guide them towards their career goal.
- Assist with the Performance Evaluation for ambassadors Probation Review and yearly Performance Appraisal.
- Attend management meeting with all the senior management to update the Day to Day
- Ensure to apply all the standards protocol for FORBES & LQA into the Housekeeping operations and train the team according to the requirements.
- Inspecting check out rooms, occupied rooms, guest in house & vacant rooms for VIP’s rooms.
- Instrumental in execute training programs to subordinates and carried out daily briefing with the room attendants and the outsource associates.
- Deal with the project teams and ensure for all the FF&E & OS&E are in the right place in the guest rooms.
Housekeeping Supervisor
Anantara Downtown Hotel – Minor
12.2023 - 10.2025
- Training housekeepers on cleaning and maintenance tasks
- Overseeing staff performance on a daily basis
- Checking rooms and common areas, including stairways and lounge areas, for cleanliness.
- Schedule shifts and arrange for replacements in cases of absence
- Establish and educate staff on cleanliness, tidiness and hygiene standards.
- Motivate team members and resolve any issues that occur on the job.
- Respond to customer complaints and special requests.
- Monitor and replenish cleaning products stock including floor cleaner, bleach and rubber gloves.
Housekeeping Supervisor
The Address Sky View (Emaar)
10.2021 - 12.2023
- Handling laundry operation
- Making Turn Down allocation and inspect the rooms
- Review the manpower schedule for the day; verify attendance, check for absences, and prepare contingencies to ensure all the shifts are covered.
- Conduct an audit of inventory by cross-checking the previous night’s count with the physical count done by the stockman.
- Verify the delivery schedule of supplies to the hotel with Purchasing.
- Preside over the early morning pre-shift meeting with the staff; address pressing problems and issues and arrive at solutions.
Floor Supervisor
Al Habtoor City Complex, V Hotel, Curio Collection by Hilton (Dubai)
08.2019 - 02.2021
- Creating Room Allocation.
- Supervised housekeeping staff and inspected guest rooms, public area and pool ensure quality standards. Manage and trained 60 room attendant and other team members.
- Generates sold room report, verified room status, checked rooms for any discrepancies’ prioritized cleaning and update status of departing guest’s rooms.
- Reported and followed up on maintenance defects besides ensuring efficient management of stock control.
- Maintained Records and Generate reports relating to room occupancy.
- Attending Morning Briefing with all Department Head and Hotel Manager.
- Arranged trainings and activities for the new staff and refreshers for the original team members; chemical, bed bug, equipment.
House Keeping Team Leader
Address Fountain Views Hotel Residents, Emaar Preopening (Dubai)
07.2018 - 08.2019
- Inspected rooms, lobby, restaurants, pool area, bathrooms, and other areas.
- Assisted staff in optimizing cleanliness and service standards for guests.
- Coordinated entire cleaning and maintenance schedules as per guest needs
- Arranging OS&E for Hotel/Residents rooms.
- Preparing MOCK-UP ROOM FOR Hotel/Resident Room.
- Handling/Preparing CHO Rooms
Room Attendent
The Address Dubai Mall (Dubai)
01.2016 - 07.2018
- Responsible for the general cleanliness of all assigned work areas
- Performed cleaning duties to maintain hotel rooms in a clean and orderly manner, including common areas and the preparation of vacant rooms
- Made beds, replenishing linens, cleaning bathrooms, vacuuming halls, dusting, and mopping
- Checked all vacant rooms daily to keep fresh Disposed of trash, waste, and other disposable material
- Maintained all equipment used in completion of housekeeping duties
Room Attendent
Golden Tulip Khatt Springs Resort & Spa Ras-Al Khaimah
05.2014 - 12.2015
Education
High School Diploma - Science
UA Board
India04.2007
GED - Science
UA Board
India03.2009
Skills
- SOP
- Quality Control Inspection
- Room Inspection Protocols
- Monitor Attendance for Payroll
- Inventory Management
- Staff Scheduling
- Safety and Compliance
- Guest Service
- Communication & Leadership
- Snagging Management
- Microsoft Words/ Excel/ PPT/ Visio
- Opera PMS V5
- Bayan
- Jana
- Hotlynk
- Message Box
Certification
- Nominated and Received Silver award for the month Feb 2025 in Al Habtoor city.
- Nominated and Received Excellence of service for the month August 2025 in Anantara Downtown Hotel
- Nominated and Received Excellence of service for the month September 2025 in Anantara Downtown hotel
- Nominated and Received Employee of the month of August 2015 in Golden Tulip Khatt Springs Resort & Spa Ras-Al Khaimah
- Certificate of Excellence in delivering exceptional customers service in Golden Tulip Khatt Springs Resort & Spa Ras-Al Khaimah
- Certificate of Excellence in delivering exceptional customers service in The Address Dubai Mall.
- Certificate of Fire Safety Fundamental and proper use of fire Extinguishers by Emirates civil Defense Academy.
Language known
English
Hindi
Training Undertaken
- Complete training T Module I- Customer Awareness CA-3 Proper Telephone Manners and Skills in Golden Tulip Khatt Springs Resort & Spa Ras-Al Khaimah
- Certificate of Training Completion in COSHH AND PRODUCTS AWARENESS BY ECOLAB in The Address Dubai Mall.
- Training completed for proper use of chemicals by DIVERSY.
Declaration
I assure that the information given above is true to the best of my knowledge and belief. I further ensure you that I will discharge my duties with dedication to the entire satisfaction of my superiors.
Personal Information
- Name: Arjun Singh Bhandari
- Vaccine Status-Fully vaccinated
- DOB: 1992-07-10
- Sex: Male
- Marital status: Married
- Nationality: Indian
- Passport no: T9249325
Timeline
Assistant Housekeeping Manager
Al Habtoor City
10.2025 - 03.2026
Housekeeping Supervisor
Anantara Downtown Hotel – Minor
12.2023 - 10.2025
Housekeeping Supervisor
The Address Sky View (Emaar)
10.2021 - 12.2023
Floor Supervisor
Al Habtoor City Complex, V Hotel, Curio Collection by Hilton (Dubai)
08.2019 - 02.2021
House Keeping Team Leader
Address Fountain Views Hotel Residents, Emaar Preopening (Dubai)
07.2018 - 08.2019
Room Attendent
The Address Dubai Mall (Dubai)
01.2016 - 07.2018
Room Attendent
Golden Tulip Khatt Springs Resort & Spa Ras-Al Khaimah
05.2014 - 12.2015
High School Diploma - Science
UA Board
GED - Science
UA Board