Arjun Sreedharan
Sharjah,SH
Summary
AOG and Aerospace Logistics professional with over 10 years of experience managing time-critical Air Freight operations, including AOG, aircraft-on-ground, and high-priority Aerospace shipments. Proven expertise in end-to-end import, export, and cross-trade movements, urgent pricing and quotation turnaround, dangerous goods handling, and strict regulatory compliance. Extensive experience supporting major airline and MRO accounts, coordinating closely with carriers, ground handlers, customs authorities, and internal teams to ensure rapid recovery of grounded aircraft. Highly skilled in rate negotiation, customs clearance, and operational execution through platforms such as Calogi and Dubai Trade. Known for strong decision-making, 24/7 operational readiness, and a consistent record of meeting service-level agreements and KPIs in high-pressure environments.
Overview
10
10
years of professional experience
2014
2014
years of post-secondary education
1
1
Certification
Work history
Hanger Operations Supervisor
Cozmo Logistics LLC SP
Shj
2024.07 - 2026.02
- Supervised Hangar Operations covering 30+ daily U/S items, repair orders, and DG/Non-DG shipments, ensuring 100% compliance with airline and IATA standards.
- Plan, execute, and monitor all Inbound and Outbound Shipments, ensuring full compliance with airline, IATA, and customs regulations for aerospace-grade materials and components ITAR, EAR, or UAE export control.
- Supervise Hangar and Logistics Operations covering 30+ daily U/S items, repair orders, and DG/non-DG shipments, maintaining 100% adherence to safety and compliance standards.
- Coordinate closely with procurement, engineering, and production teams to align shipment schedules and ensure on-time dispatch of critical components including tyres, engines, and AOG parts.
Aerospace Customer Service Executive
Bollore Logistics LLC
DAFZA
2022.05 - 2024.06
- Oversaw logistics of Aerospace Import and Cross-trade shipments, ensuring punctual customer communication and proactive updates and managed Engine Shipments and urgent shipments within the cut-off time and avoided additional charges.
- Developed bespoke quotations for urgent (AOG), critical, and routine shipments, encompassing both general and dangerous goods (DG) cargo.
- Managed client relationships and provided dedicated account servicing for VIP client such as Etihad Airways & Engineering, Air Arabia (CMM Station) Flynas Airways, and Flydubai Airways.
- Obtained requisite approvals from airlines for handling of dangerous goods (DG) and hazardous items, ensuring compliance and safety protocols prior to shipment execution.
Customer Service Airfreight (Import & Export)
IVK Manuport Logistics LLC
Jafza
2021.02 - 2022.04
- Coordinated Air mport shipments for overseas agents and local customers, ensuring timely notifications and tracking.
- Managed air export shipments, negotiating rates with GSA and airlines while overseeing customs clearance documentation.
- Executed AWBs in Calogi, facilitating efficient processing of export requests.
- Directed AOG shipments from pickup to delivery, maintaining clear communication between all parties involved.
- Collaborated with operations and transport teams to optimise shipment workflows.
- Handled pricing for direct customers and supported the sales team with export logistics.
- Maintained oversight of PODs to ensure successful shipment closure and client satisfaction.
- Streamlined coordination of import/export AOG shipments alongside operations team.
Operation & Customer Service Executive
Agility Global Integrated Log
DAFZA
2015.09 - 2020.05
- Operations & Customer Service Executive & Administration Officer – DAFZA (Aug 2017 – May 2020)
- Responsible for managing the Delivery Orders (D.O.) counter, including handling cash transactions, processing CANs, issuing DOs/Exchange BLs, and generating invoices. Also responsible for maintaining cash and shipment trackers to ensure company KPIs are met.
- Transport Coordinator – JAFZA (Oct 2016 to July 2017)
- Coordination with Drivers for LCL shipment (SEA/LOCAL movements), issuing gate pass.
- Maintaining DSR of Schedules, Coordinating with the vendors for the Delivery, invoice etc.
- Sea Import Executive - JAFZA (Feb 2016 to June 2016)
- Handling sea import shipments, Coordination & Notification to the customers (CFR & DAP terms)
- Billing Coordinator - Sea Imports department – JAFZA (Sep 2015 to Jan 2016)
- Generating invoices to sea freight and Cash counters, Uploading the supporting docs in DMS, On time Dispatching Tax Invoice with daily tracking.
Education
Intl Diploma in Logistics & Transport - CLIT – Level 6
Wings-way Institute
Dubai, UAEBachelors in Science - Physics
Shobhit University
IndiaDG Certified - DGR
GCCA DGR 4.1D
Dubai 2024.09 - 2026.09
Calogi Certified - DNATA
DNATA
Dubai 2021.10 -
Skills
- MS Office & logistics systems
- Airfreight Import/Export & AOG
- Crisis & cross-trade logistics
- DG Certified (till 2026)
- Transport & shipment coordination
- Problem-solving & negotiation
- Communication & leadership
- Time-critical operations
Certification
- DG / GCCA DGR Certified (Cert. No. ATC/DXB/0364), valid until 30-Sep-2026.
- Advanced Excel (KHDA)
- Calogi, Dnata
PERSONAL INFO
Language: English, Malayalam, Tamil, Hindi
PERSONAL INFO
Hobbies: Music, Volunteering
DECLARATION
I hereby declare the information furnished above is true to the best of my knowledge.
Affiliations
- Music, Volunteering, Travelling
Accomplishments
· DG / GCCA DGR Certified (Cert. No. ATC/DXB/0364), valid until 30-Sep-2026.
· Promoted to Sea Import Coordinator within 4 months.
· Promoted to Air Import Coordinator within next 1 Year.
· Managed Hangar Operation Supervisor.
· Handled Engine shipments as Charter / Part Charter.
· Handled Operation/ Field Work of Exhibition Shipments Via Air Freight,
· IDEX / UMEX Exhibition & Conference 2019 held at Abu Dhabi.
References
References available upon request.
Timeline
DG Certified - DGR
GCCA DGR 4.1D
2024.09 - 2026.09
Hanger Operations Supervisor
Cozmo Logistics LLC SP
2024.07 - 2026.02
Aerospace Customer Service Executive
Bollore Logistics LLC
2022.05 - 2024.06
Calogi Certified - DNATA
DNATA
2021.10 -
Customer Service Airfreight (Import & Export)
IVK Manuport Logistics LLC
2021.02 - 2022.04
Operation & Customer Service Executive
Agility Global Integrated Log
2015.09 - 2020.05
Intl Diploma in Logistics & Transport - CLIT – Level 6
Wings-way Institute
Bachelors in Science - Physics
Shobhit University