Rakesh Lama
customer service
Dubai,Dubai
Summary
- Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Organized and dependable, successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
5
5
years of professional experience
Work History
Waiter
Kimchi and Hookah House
02.2018 - 04.2020
- Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Kept server areas clean and stocked to increase efficiency while working tables.
- Maintained customer satisfaction by clarifying questions about orders and specialty items.
Storekeeper
Siddhartha International Hotel Pvt Ltd
04.2022 - 06.2023
- Received product shipments and organized in stockroom storage area.
- Documented shipping and receiving records to confirm receipt of orders.
- Received, merchandised and arranged all shop items for visual display.
- Ordered goods from various vendors to maintain store merchandise levels.
Education
SLC -
Shree Thangpaldhap Secondary School
Nepal06.2016
High School Diploma -
Arunima Higher Secondary School NEB
Nepal08.2018
Basic Computer Course
Nepal2017
Skills
- Preparing Guest Salads
- Dining Area Maintenance
- Bill Computation
- Food Preparation and Safety
- Price Memorization
Additional Information
Date of birth - 19/10/1998
Gender - Male
Marital status - Single
Nationality - Nepalese
Visa status - Visit visa
Languages
English
Intermediate (B1)
Nepali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Timeline
Storekeeper
Siddhartha International Hotel Pvt Ltd
04.2022 - 06.2023
Waiter
Kimchi and Hookah House
02.2018 - 04.2020
SLC -
Shree Thangpaldhap Secondary School
High School Diploma -
Arunima Higher Secondary School NEB
Basic Computer Course
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