Arjun Bhusal

• Spearheading store sales to achieve the budgeted numbers; assessed business potential, devised & executed strategies and plans to meet weekly, monthly, quarterly, or annual sales goals
• Leading operations of a large format store with a team of 18 members
• Organising competitor analysis by studying market trends & competitors’ activities. Providing feedback to marketing & merchandising teams to help formulate the further strategy.
• Ensuring controlling budget and operational costs of store
• Preparing schedules to ensure full coverage of the floor & maintained good grooming standards of the staffs.
• Managing performance by coaching, counselling, training & developing the team, motivated & conducted appraisals of the team and Trained members for the next level
• Assuring that the team members are trained on product knowledge, retail standards, customer service & personal grooming
• Ensuring merchandising as per the planogram.
• Reviewing stock status, ensuring timely replenishment & Carrying out the analysis on slow moving, fast moving and non-moving items
• Administering inventory process and ensured damaged & defective goods were processed on time
• Minimizing shrinkage and damages as per the company norms
• Ensuring excellent & quality customer service, prompt redressal of grievances, and consistent follow-up through, timely deliveries
• Ensuring the store looks visually appealing. Implemented all merchandising as per the brand’s V.M. guidelines
• Co-ordinating with the back office, suppliers, logistics, marketing & merchandising team for new launches.
• Maintaining ambience of store as per company standards
• Implementing & adhering to retail standards & SOPs
• Managing the cash team as per the SOPs & droving sales of gift vouchers & other initiatives of company from cash counters

• Conducted performance appraisals for staff members, providing constructive feedback and identifying areas for improvement.
• Developed a team-oriented environment by implementing effective leadership strategies.
• Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.
• Coached underperforming employees improving their job performance significantly.

Led a 17,000 square foot store with four distinct departments.

Reviewed stock levels and processed replacement and stock requisitions.

• Collaborated with upper management in strategic planning, contributing valuable insights from ground level operations.

Completed all administrative tasks and standard operating procedures for large 24,000 SQF store.

• Ensured timely stocking of products on shelves to maintain a well-stocked shop floor.
• Resolved customer complaints efficiently, ensured customer satisfaction.
• Handled employee concerns discreetly; fostered healthy working environment.
• Delegated tasks to staff to meet daily service requirements.
• Monitored stock levels and ordered popular items to meet customer demand.