ARLENE F. OCCIANO
Pasay City,Philippines
Summary
Experienced retail specialist skilled in cash management, customer service, and complaint resolution. Achievements include successful implementation of sales strategies and effective inventory control. Proficient in training teams to enhance operational efficiency and accuracy. Strong organizational skills with a commitment to promoting retail initiatives and enhancing customer satisfaction.
Overview
15
15
years of professional experience
4
4
years of post-secondary education
Work history
Shop Cashier
Brands for Less LLC
Ras Al Khaimah, UAE
11.2021 - 12.2025
- Processed over 150 customer transactions daily with complete accuracy across cash, card, and voucher payments.
- Achieved monthly sales targets through effective cross-selling and upselling strategies.
- Resolved customer concerns swiftly to enhance shopping experiences.
- Maintained clean and organised checkout counters to optimise store efficiency.
Senior Store Associate / Cashier
Landmark Retail Investment Co. LLC
Ajman, UAE
01.2021 - 08.2021
- Handled transactions, refunds, and exchanges efficiently, ensuring customer satisfaction.
- Promoted new products and store promotions to increase customer purchases.
Shop Cashier / Sales Associate
Brands for Less LLC
Ajman & Sharjah, UAE
06.2016 - 06.2020
- Managed daily POS transactions, returns, and refunds with accuracy and efficiency.
- Provided personalized product recommendations, increasing customer loyalty and repeat purchases.
- Maintained checkout and sales floor presentation according to company standards.
- Assisted in visual merchandising and promotional displays.
Sales Supervisor
Richfield Garments MFG Corp.
SM Mall of Asia, Philippines
01.2011 - 06.2016
- Supervised a team of sales associates, providing training, coaching, and performance feedback.
- Achieved sales targets by implementing effective upselling and promotional strategies.
- Oversaw inventory control, stock replenishment, and store displays to maximize sales opportunities.
Education
High School Graduate -
Bula National High School
Philippines 01.2002 - 01.2006
Skills
- Cash Handling & POS Systems
- Customer Service & Complaint Resolution
- Sales & Cross-Selling Techniques
- Inventory & Stock Management
- Visual Merchandising & Store Presentation
- Team Training & Supervision
- Accuracy in Transactions & Reporting
- Time Management & Multitasking
- Retail Promotions & Upselling
LANGUAGES
English
Tagalog
Timeline
Shop Cashier
Brands for Less LLC
11.2021 - 12.2025
Senior Store Associate / Cashier
Landmark Retail Investment Co. LLC
01.2021 - 08.2021
Shop Cashier / Sales Associate
Brands for Less LLC
06.2016 - 06.2020
Sales Supervisor
Richfield Garments MFG Corp.
01.2011 - 06.2016
High School Graduate -
Bula National High School
01.2002 - 01.2006