Arlene Bangajo Mendoza
International City Y17 England Cluster Room 211,United Arab Emirates
Summary
Experienced and reliable automotive professional with 14 years of comprehensive experience in the UAE market, including 9 years in local automotive sales across showroom, service, and parts departments. Skilled in accounts and finance support, cashiering, sales administration, customer service, and day-to-day dealership operations for major brands such as Cadillac, Chevrolet, GMC, Hummer, and Mercedes-Benz, gained through reputable automotive groups including Liberty Automobiles, Al Ghandi Auto, and Gargash Automobiles.
Additionally brings 5 years of solid experience in vehicle export operations, primarily serving African markets, with career progression from Sales Coordinator to Sales Support Team Lead. Well-versed in Toyota and multi-brand export processes, documentation, logistics coordination, and end-to-end customer management.
Recognized for strong communication skills, effective multitasking, and exceptional customer handling, with a proven ability to manage high-volume operations efficiently, accurately, and professionally.
Overview
14
14
years of professional experience
Work history
Sales Coordinator / Sales Support Team Lead
Milele Motors FZE
Ducamz Ras Al Khor Dubai, UAE, United Arab Emirates
12.2020 - 12.2025
- Support Salesman for Booking and available vehicle on Incoming and Available Stocks
- Coordinated all vehicle export operations, primarily to African markets.
- Handled customer communication, quotations, order processing, and documentation.
- Coordinate with logistics for shipment arrangements, and export compliance procedures.
- Coordinate closely with the QA/QC, Parts Procurement, and Warehouse departments to ensure vehicles are fully prepared and ready for on-time delivery.
- Supervised and guided the sales support team to meet operational targets.
- Ensured timely delivery, accuracy of export documentation, and customer satisfaction.
Account Assistant/Cashier
Gargash Enterprises
Dubai UAE
03.2020 - 08.2020
- Assisted in processing customer transactions efficiently and accurately.
- Managed cash register operations/ Petty Cash and ensured compliance with financial protocols.
- Provided exceptional customer service by addressing inquiries and resolving issues.
- Maintained accurate records of daily sales and inventory levels for management review.
- Managed daily cash transactions and ensured accuracy in balancing registers.
Automotive Admin / Account Assistant/ Cashier
Liberty Automobiles,Al Ghandi Automobiles
Abu Dhabi United Arab Emirates, NA
10.2011 - 03.2020
- Handled daily cashier operations, including cash, cheque, and credit card payments.
- Provided customer reception, appointment scheduling, and service coordination.
- Prepared invoices, job cards, and administrative documents for showroom, service, and parts departments.
- Coordinated with sales and workshop teams to ensure smooth workflow and customer satisfaction.
- Supported the finance department with reconciliation, data entry, and reporting tasks.
- Maintained customer records and ensured high service standards across all departments.
Education
Bachelor of Science - Computer Programming
Union College of Laguna
Sta. Cruz, Laguna Philippines 06.1995 -
Bachelor of Science - Accountancy
Polytechnic University of The Philippines
Sta. Mesa Manila Philippines 10.1988 - 10.1990
High School Diploma - High School
Pedro Guevarra Memorial High School
Bagumbayan Sta. Cruz LAguna 06.1983 - 05.1987
Diploma of Education - Elementary
Bagumbayan Elemetary School
Sta. Cruz, Laguna Philippines 06.1977 - 04.1983
Skills
Skills
- Proficient in MS Word and Excel, CDK Global, Auto line Kerridge, ERP Netsuite system
- Outlook and teams
- Ability to deal with people diplomatically and handle situation
- Aptitude to analyze data for better understanding and to find out discrepancies
- Extreme dedication and goal oriented
- Ability to learn new concepts and improve existing one
- Ability to handle multiple tasks effectively and work under pressure
CORE SKILLS
- Automotive Showroom Operations
- Customer Service & Reception
- Cash Handling & Accounts Support
- Sales Coordination & Administration
- Vehicle Export Documentation
- Logistics & International Client Support
- Parts & Service Department Knowledge
- Invoicing, Billing & Payment Processing
- Team Leadership
- MS Office / ERP / CRM Systems
Languages
English
Fluent
Tagalog
Fluent
Affiliations
- Reading Bible,Playing Volleyball, taking care of cats
Accomplishments
Employee of the year 2023, Milele Motors FZE
Employee of the month August 2024
REFERENCES
REFERENCES:
Mr.Samer Constantine
Showroom Sale Manager
Liberty Automobiled Abu Dhabi UAE
Mobile: +971555664388
Mr. Ashraf Abou Abdo
Sale Manager
KIA Motos Abu Dhabi UAE
Mobile: +971 561216262
Mr. Elie Zoein
Showroom Sale Manager
Milele Motors FZE , Ras Alkhor Ducamz, Dubai UAE
Mobile: +971 50 5074398
Mr. Lincoln Mukwada
Showroom Sale Manager
Milele Motors FZE , Ras Alkhor Ducamz, Dubai UAE
Mobile: +971 55 2450259/052 2460915
Timeline
Sales Coordinator / Sales Support Team Lead
Milele Motors FZE
12.2020 - 12.2025
Account Assistant/Cashier
Gargash Enterprises
03.2020 - 08.2020
Automotive Admin / Account Assistant/ Cashier
Liberty Automobiles,Al Ghandi Automobiles
10.2011 - 03.2020
Bachelor of Science - Computer Programming
Union College of Laguna
06.1995 -
Bachelor of Science - Accountancy
Polytechnic University of The Philippines
10.1988 - 10.1990
High School Diploma - High School
Pedro Guevarra Memorial High School
06.1983 - 05.1987
Diploma of Education - Elementary
Bagumbayan Elemetary School
06.1977 - 04.1983