Arlindo Duarte
Dubai,UAE
Summary
Passionate, original and natural leader who enjoys developing, guiding and coaching the team.
Talented mixologist, creative individual, always determined to deliver the best results and customer experience. Highly reliable, honest and loyal, with excellent communication skills, success oriented, result and sales driven.
Looking for a challenging project that allows me to coach, mentoring and motivate a phenomenal team, pursuing financial targets and enhancing customers experience.
Overview
13
13
years of professional experience
Work History
Head bartender
The Guild
Dubai , UAE
09.2023 - Current
- Collected cash payments, processing and providing correct change and receipts using Point Of Sale (POS) systems.
- Followed safe serving requirements, monitoring guest behaviour and discontinuing service to inebriated customers.
- Prepared mixed drinks and poured wine, beer and non-alcoholic beverages within target service timeframes.
- Maintained bar stocks, replenishing daily as necessary.
- Provided efficient food and drinks service for high levels of customer satisfaction.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Head Bartender
Callooh Callay
London , UK
02.2023 - 09.2023
- Worked as bartender, with the responsibility of bar preparations, developing cocktails across sites and for events, staff training, stock take, invoice records, schedule creation, bar standards, bar cleanliness and fresh produce, alcohol and miscellaneous ordering.
- Retained in-depth bar and menu item knowledge, providing expert recommendations to suit guest taste.
- Maintained bar stocks, replenishing daily as necessary.
Assistant Bar manager
The 22
London , UK
01.2022 - 02.2023
- Oversaw line cleaning and cellar management.
- Interviewed, hired and trained staff on best bar practices, maintaining highly efficient service teams.
- Monitored bar expenses and operations to minimise costs.
- Organised special events and functions and corporate lunches.
- Planned staff rotas to meet customer demand whilst remaining under budget.
- Executed prompt, precise drinks service at high-capacity events, minimising customer waiting times.
Bartender/Senior Bartender
Coupette
London
04.2019 - 01.2022
- Worked as a bartender, with the responsibility of bar preparations, developing cocktails for Seasonal menus
- Maintained bar stocks, replenishing daily as necessary.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
- Provided efficient food and drinks service for high levels of customer satisfaction.
Bartender/Bar supervisor
Boa Bao Restaurant
Lisbon , Portugal
04.2018 - 04.2019
- With the Responsibility of Bar Preparations
- Developing Cocktails for menus,Warehouse and organization manager
- Maintained bar stocks, replenishing daily as necessary.
- Studied market trends, consistently updating bar offerings to remain ahead of competitors.
Bartender/ Senior bartender
Rio Maravilha
Lisbon , Portugal
08.2016 - 01.2017
- Responsible for day to day management & menu creation
- New standards of cleanliness and organization
- Inventory and Bar training.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
Bartender
O Mercado de Algés
07.2015 - 07.2016
- Responsible for one of the four bars in the market, in charge of orders, responsible for preparations for bars and events.
- Engaged with guests to create positive rapport, encouraging loyalty and repeat visits.
- Created friendly, welcoming atmosphere to encourage positive guest experiences, prolonging visits to increase profitability.
Waiter
O Mercado Restaurant
01.2014 - 01.2015
- Table and bar service,Preparation of rooms for events
Senior waiter
Vila Galé Ópera
Lisbon, Portugal
07.2013 - 01.2014
- Hours of restaurant and bar, - Table and Bar service finished with an average of 19 out of 20
- Maintained high standards of food hygiene and customer service with strong quality and accuracy.
- Provided prompt and courteous table service to 250/300 guests daily.
- Ensured smooth running of operations, conducting pre-shift briefings to provide direction on daily priorities.
Waiter
NH Liberdade
Lisbon, Portugal
01.2012 - 06.2013
- Delivered food and drinks from kitchen to respective tables to meet timely expectations.
- Cleaned and set tables quickly after customers left to maximise restaurant capacity.
- Served meals and drinks with professionalism and skill, maintaining high presentation and quality standards.
Waiter and Bar service
A Grelha
Lisbon , Portugal
01.2011 - 01.2012
- Organization of the floor.
- Processed cash and card payments promptly, minimising customer waiting times and enabling swift table turnarounds.
- Informed customers regarding ingredients used to address allergy and dietary issues.
- Used appropriate sanitising and cleaning products to maintain hygienic kitchen and food preparation areas.
Education
Bar and Restaurant Certificate -
D. Maria Pia da Casa Pia de Lisboa
Lisbon 2015
Skills
- Outstanding customer service
- Problem solving
- Bar cleaning and maintenance
- Inventory control
- Verbal communication
- Safe serving knowledge
- Alcohol order processing
- Cocktail list development
- Suggestive selling
- Employee training
- Mixology
- Hospitality expertise
- Knowledge of beer, spirits and wine
- Training and development
- Allergy awareness
- Expert multitasker
Additional Information
- Recognition:
- Bacardi School of Cocktails Cocktail competition at Estoril's Hotel School.
- 1st Place Cocktail competition in Sesimbra (Portugal)
- 1st Place Table and Bar competition in Sesimbra
- 1st Place Finalist of BEEFEATER MIXLDN2016
- 1st Place in the Festival of Cocktails of the West 4th edition.
- 2018 - 18# Best Bar from 50 Best Bars with Coupette ( London )
- 2019 - 23# Best Bar from 50 Best Bars with Coupette ( London )
- 2018 Best Opening with Coupette ( London )
- 2019 23# Best Bar from Top 500 best Bars with Coupette ( London )
- 2023 Best Cocktail Menu of the year in Uk with Calloh Callay Bar ( London )
- 2023 76# Top 500 best Bars with Calloh Callay Bar ( London )
- 2023 Top 10 Bar of the Year Callooh Callay Bar ( London )
- 2023 The 19 Best Bars in Dubai with The Guild ( DIFC )
Languages
Portuguese
Native
English
Advanced
Spanish
Intermediate
Timeline
Head bartender
The Guild
09.2023 - Current
Head Bartender
Callooh Callay
02.2023 - 09.2023
Assistant Bar manager
The 22
01.2022 - 02.2023
Bartender/Senior Bartender
Coupette
04.2019 - 01.2022
Bartender/Bar supervisor
Boa Bao Restaurant
04.2018 - 04.2019
Bartender/ Senior bartender
Rio Maravilha
08.2016 - 01.2017
Bartender
O Mercado de Algés
07.2015 - 07.2016
Waiter
O Mercado Restaurant
01.2014 - 01.2015
Senior waiter
Vila Galé Ópera
07.2013 - 01.2014
Waiter
NH Liberdade
01.2012 - 06.2013
Waiter and Bar service
A Grelha
01.2011 - 01.2012
Bar and Restaurant Certificate -
D. Maria Pia da Casa Pia de Lisboa
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