Summary
Overview
Work History
Skills
Languages
Work Availability
Education
Timeline
85
MD ARMAN ARIF

MD ARMAN ARIF

Concierge
AL Qudra Road Bab Al Shams,Dubai

Summary

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.

Overview

6
6
years of post-secondary education
5
5
years of professional experience
3
3
Languages

Work History

Security Customer Service Assistance

Spartans Security Services LLC
Dubai , UAE
05.2021 - 01.2024
  • Assisted customer with varying questions using product knowledge and service expertise
  • Helped colleagues with handling complex queries decreasing turnaround times
  • Recorded and processed customer data accurately
  • Scheduled customer appointments and sent reminders to maintain active schedule

Working Location

  • MEYDAN GROUP Nad Al Shiba (As a property Security)
  • BAB AL SHAMS A RARE FIND RESORT (KERZNER INTERNATIONAL) As a hotel Security

Bell Attendant

Hotel Agrabad
Chittagong Bangladesh, Bangladesh
12.2018 - 12.2020
  • Welcomed Guest in friendly,professional maner
  • Marked Baggage accurately with with claim check
  • Handled and stored luggage and packages with care to prevent damage
  • Carried Luggage for gusts providing outstanding customer service

Bell Attendant Concierge Agent

Bab Al Shams Desert Resort & SPA
Al Qudra Road , Dubai
01.2024 - Current
  • Assisted guests with luggage using appropriate manual handling techniques to lift and carry up to safely
  • Streamlined check-in and check-out processes by efficiently handling luggage storage and retrieval tasks.
  • Escorted guests to room on arrival emplaning facilities and resolving queries
  • Greeted guests and managed check-in check-out procedure
  • Transported luggage to and from room to accommodate guests

Skills

  • Customer Service
  • Reporting Skill
  • MS Office
  • MS Excel
  • VIP Service arrangements
  • Booking System management
  • Baggage Assistance

Languages

Bengali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Upper intermediate (B2)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse

Education

Secondary School Certificate

Bhuzpur Adarsha High School
Bhuzpur,Fatikchori Chittagong
01.2016 - 02.2018

Higher Secondary School Certificate

Bhuzpur National School & College
Bhuzpur,Fatikchori,Chittagong
07.2018 - 04.2020

Security Industry Regulatory Agency

Internatinal Center For Security & Safety
Dubai , UAE
05.2022 - 02.2024

Timeline

Bell Attendant Concierge Agent

Bab Al Shams Desert Resort & SPA
01.2024 - Current

Security Industry Regulatory Agency

Internatinal Center For Security & Safety
05.2022 - 02.2024

Security Customer Service Assistance

Spartans Security Services LLC
05.2021 - 01.2024

Bell Attendant

Hotel Agrabad
12.2018 - 12.2020

Higher Secondary School Certificate

Bhuzpur National School & College
07.2018 - 04.2020

Secondary School Certificate

Bhuzpur Adarsha High School
01.2016 - 02.2018
MD ARMAN ARIFConcierge