Work Preference
Summary
Overview
Work History
Skills
Languages
Work Availability
Education
Timeline
Generic
MD ARMAN ARIF
Open To Work

MD ARMAN ARIF

GUEST SERVICE EXECUTIVE
AL Qudra Road Bab Al Shams,Dubai

Work Preference

Work Type

Full Time

Location Preference

On-SiteHybrid

Summary

Experienced with delivering unparalleled service and personalized attention to high-profile clients. Utilizes exceptional organizational skills to manage and coordinate complex schedules and requests. Track record of fostering strong client relationships through excellent communication and problem-solving abilities.

Overview

6
6
years of post-secondary education
4
4
years of professional experience
3
3
Languages

Work History

Guest Service Representative

Bab Al Shams Desert Resort
09.2025 - Current
  • Delivered exceptional customer service, resolving inquiries and complaints efficiently.
  • Managed front desk operations, ensuring seamless check-in and check-out processes.
  • Coordinated guest reservations using property management systems to optimize occupancy rates.
  • Trained new staff on customer service protocols and operational procedures.

Bell Attendant Concierge Agent

Bab Al Shams Desert Resort & SPA
Al Qudra Road , Dubai
01.2024 - 09.2025
  • Assisted guests with luggage using appropriate manual handling techniques to lift and carry up to safely
  • Streamlined check-in and check-out processes by efficiently handling luggage storage and retrieval tasks.
  • Escorted guests to room on arrival emplaning facilities and resolving queries
  • Greeted guests and managed check-in check-out procedure
  • Transported luggage to and from room to accommodate guests

Security Customer Service Assistance

Spartans Security Services LLC
Dubai , UAE
05.2021 - 01.2024
  • Assisted customer with varying questions using product knowledge and service expertise
  • Helped colleagues with handling complex queries decreasing turnaround times
  • Recorded and processed customer data accurately
  • Scheduled customer appointments and sent reminders to maintain active schedule

Working Location

  • MEYDAN GROUP Nad Al Shiba (As a property Security)
  • BAB AL SHAMS A RARE FIND RESORT (KERZNER INTERNATIONAL) As a hotel Security

Skills

  • Customer Service
  • Reporting Skill
  • MS Office
  • MS Excel
  • VIP Service arrangements
  • Booking System management
  • Baggage Assistance

Languages

Bengali
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
English
Advanced (C1)

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Education

Secondary School Certificate

Bhuzpur Adarsha High School
Bhuzpur,Fatikchori Chittagong
01.2016 - 02.2018

Higher Secondary School Certificate

Bhuzpur National School & College
Bhuzpur,Fatikchori,Chittagong
07.2018 - 04.2020

Security Industry Regulatory Agency

Internatinal Center For Security & Safety
Dubai , UAE
05.2022 - 02.2024

Timeline

Guest Service Representative

Bab Al Shams Desert Resort
09.2025 - Current

Bell Attendant Concierge Agent

Bab Al Shams Desert Resort & SPA
01.2024 - 09.2025

Security Industry Regulatory Agency

Internatinal Center For Security & Safety
05.2022 - 02.2024

Security Customer Service Assistance

Spartans Security Services LLC
05.2021 - 01.2024

Higher Secondary School Certificate

Bhuzpur National School & College
07.2018 - 04.2020

Secondary School Certificate

Bhuzpur Adarsha High School
01.2016 - 02.2018
MD ARMAN ARIFGUEST SERVICE EXECUTIVE