Arnav Thomas
Dubai,UAE
Summary
Versatile professional with expertise in precision measurement, critical thinking, and a strong understanding of drug mechanisms. Demonstrates advanced laboratory and technical skills alongside proven capabilities in customer engagement, store management, marketing, and sales pitching. Skilled in negotiation aptitude, donor engagement, and fostering resilience and tenacity to achieve organisational goals. Committed to leveraging a diverse skill set to drive impactful results in dynamic environments.
Overview
4
4
years of professional experience
Work History
Retail Assistant
Skechers
Chatswood, Australia
04.2024 - 03.2025
- Assist customers with product selections, enhancing sales through personalized service
- Maintain store organization, ensuring efficient inventory management and display
- Collaborate with team to achieve daily sales targets, fostering a supportive environment
- Resolve customer inquiries promptly, contributing to improved satisfaction and loyalty
Fundraiser
WorldVision
Sydney, Australia
09.2023 - 03.2024
- Enhanced donor relations, boosting funding through strategic customer service
- Collaborated on marketing materials, driving successful campaign outcomes
- Crafted effective fundraising strategies, achieving significant donation growth
- Conducted research to identify and target potential donors for fundraising campaigns
- Evaluated and reported on impact of fundraising efforts to measure success and identify areas for improvement
- Analyzed fundraising data to identify trends and develop strategies for improvement
Fundraiser
XploreServices
Sydney, Australia
07.2023 - 09.2023
- Partnered with local businesses to establish mutually beneficial fundraising initiatives.
- Led volunteer teams to ensure successful fundraising events.
- Developed compelling proposals to secure funding from corporate entities.
- Enhanced fundraisers' performance with comprehensive training programmes.
Steward
Papparich
Chatswood, Australia
06.2022 - 08.2023
- Efficiently reset tables to improve guest flow and turnover
- Prepared dining sets ensuring availability during peak hours
- Guided customers with menu insights for personalized choices
- Maintained composure in high-pressure customer interactions
Customer Service Host
EFS
Dubai
08.2021 - 02.2022
- Company Overview: EXPO 2020
- Delivered exceptional hospitality services at EXPO 2020, facilitating guest experiences and resolving inquiries for international visitors with cultural awareness
- Managed high-volume visitor interactions during peak EXPO periods, maintaining service excellence while effectively addressing diverse guest requirements
- Coordinated with cross-functional teams to streamline visitor flow and enhance guest satisfaction through proactive problem-solving approaches
- EXPO 2020
Education
Bachelor of Science - Pharmacology
UNSW
Sydney, Australia 02.2022 -
Diploma -
Gems Winchester School Dubai
Dubai 09.2010 - 06.2021
Skills
- Precision measurement
- Critical Thinking
- Knowledge of Drug mechanisms
- Laboratory and technical skills
- Customer engagement
- Store management
- Marketing
- Sales Pitching
- Negotiation aptitude
- Resilience and tenacity
- Donor engagement
Languages
English
Proficient (C2)
Timeline
Retail Assistant
Skechers
04.2024 - 03.2025
Fundraiser
WorldVision
09.2023 - 03.2024
Fundraiser
XploreServices
07.2023 - 09.2023
Steward
Papparich
06.2022 - 08.2023
Bachelor of Science - Pharmacology
UNSW
02.2022 -
Customer Service Host
EFS
08.2021 - 02.2022
Diploma -
Gems Winchester School Dubai
09.2010 - 06.2021
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