ARNEL DEL ROSARIO
ADMIN ASSISTANT / I.T
ASHAREJ AL AIN
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments.
Overview
11
11
years of professional experience
15
15
years of post-secondary education
Work History
IT Technician /Purchasing Assistant
MIE ORO PLAST CORPORATION.
MANILA, PHILIPPINES
11.2018 - 09.2023
- Maintained consistent email communication with stores and suppliers to confirm and track orders and verify price revisions on purchase orders.
- Verified receipt of items by comparing items received to items ordered and resolved shipment order errors with suppliers.
- Oversaw purchase order shipments by managing deadlines and cancellation dates.
- Computed and created purchase orders in [System] to monitor stock levels, verify purchase requisitions, and expedite customer orders.
- Generated financial detailing performance metrics and savings achieved through strategic buying.
- Monitored incoming orders and tracked progress to meet deadlines.
- Built and grew database of preferred vendors to manage supplier performance.
Administrative Assistant / I.T
MIG SYSTEMS INC.
Malinta, Valenzuela
02.2013 - 06.2018
- Scheduled office meetings and client appointments for staff teams.
- Received and sorted incoming mail and packages to record, dispatch, or distribute to correct recipient.
- Restocked supplies and placed purchase orders to maintain adequate stock levels.
- Developed strategies to streamline and improve office procedures.
- Created and maintained databases to track and record customer data.
- Assisted coworkers and staff members with special tasks on daily basis.
- Established administrative work procedures to track staff's daily tasks.
- Volunteered to help with special projects of varying degrees of complexity.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
- Set up PCs, projectors and microphones for use in video conferencing rooms.
- Monitored systems in operation and quickly troubleshot errors.
- Managed system-wide operating system and software deployments as well as related software upgrade problems.
- Monitored server room, wireless network and other server infrastructure, keeping systems running smoothly.
- Corrected connectivity faults to restore user access to local networks, cloud-based storage and public web.
- Diagnosed and troubleshot hardware, software and network issues.
- Installed, configured and maintained computer systems and network connections.
- Helped streamline repair processes and update procedures for support action consistency.
- Configured and tested new software and hardware.
- Installed and configured operating systems and applications.
Education
OBANDO CENTRAL SCHOOL
Obando, Bulacan 03.2002 - 06.2012
OBANDO NATIONAL HIGH SCHOOL
OBANDO, BULACAN, PHILIPPINES 01.2008 - 02.2012
BULACAN POLYTECHNIC COLLAGE.
OBANDO, BULACAN, PHILIPPINES. 04.2012 - 03.2013
Skills
Office administration
Travel planning
Performance improvement
Quality assurance
Customer and client relations
Time management
Staff Management
Grant report writing
Database administration
Attendance record management
Expense reporting
Program files maintenance
Travel coordination
Inventory control systems
Application installations
Software deployment management
Wireless Networking
Desktop support
Helpdesk services
Application support
Data recovery
Software diagnosis
Technical issues analysis
TCP/IP
Timeline
IT Technician /Purchasing Assistant
MIE ORO PLAST CORPORATION.
11.2018 - 09.2023
Administrative Assistant / I.T
MIG SYSTEMS INC.
02.2013 - 06.2018
BULACAN POLYTECHNIC COLLAGE.
04.2012 - 03.2013
OBANDO NATIONAL HIGH SCHOOL
01.2008 - 02.2012
OBANDO CENTRAL SCHOOL
03.2002 - 06.2012