Arpita Saha
Summary
Dynamic Sales Manager with a proven track record at Value Variety Global Trading LLC, excelling in relationship building and solution selling. Achieved significant revenue growth through strategic account management and effective contract negotiations, enhancing client satisfaction and loyalty. Skilled in market research and profitability optimization, driving success in competitive environments.
Overview
8
8
years of professional experience
Work History
Sales Manager
Value Variety Global Trading LLC
Dubai, United Arab Emirates
09.2024 - Current
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Overcame objections from potential clients by addressing concerns effectively and offering customized solutions based on their unique needs.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Managed key accounts with strategic planning and relationship building, resulting in increased customer loyalty and repeat business.
- Negotiated contracts with vendors and suppliers, ensuring the best pricing and terms for company profitability.
- Attended industry events and conventions to explain sales opportunities.
- Achieved significant cost reductions by negotiating better terms with suppliers and vendors.
- Negotiated with suppliers, vendors and other representatives.
- Maintained complete documentation and records of all purchasing activities.
- Improved supplier relationships, resulting in better product quality and delivery times.
- Increased sales volume and expanded product line to new retailers, warehouse clubs and natural food chains.
Sales Associate
SSD Foodstuff Trading LLC
Dubai, United Arab Emirates
09.2023 - 08.2024
- Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
- Handled cash transactions efficiently while adhering to company cash handling policies, ensuring accuracy in all financial exchanges.
- Engaged with customers to build rapport and loyalty.
- Researched sales opportunities and possible leads to exceed sales goals and increase profits.
- Delivered exceptional customer service, resulting in a high percentage of repeat business and client referrals.
- Helped customers locate products and checked store system for merchandise at other sites.
- Developed new client relationships by actively engaging with potential customers and highlighting the benefits of our product offerings.
- Built relationships with customers to encourage repeat business.
- Solved customer challenges by offering relevant products and services.
- Assessed customer needs and utilized suggestive selling techniques to drive sales.
- Negotiated contract terms with clients, securing favorable conditions for both parties while maximizing profitability.
Assistant Teacher
Rani Rashmoni Vidyapith (WB)
India WB
08.2017 - 05.2020
- Created visually appealing bulletin boards that showcased student work and reinforced key concepts from lessons.
- Assisted lead teacher in providing individualized attention to students, resulting in improved academic performance.
- Supported lead teacher in organizing field trips, enhancing real-world connections to classroom content for increased understanding.
- Oversaw students in classroom and common areas to monitor, enforce rules, and support lead teacher.
- Supported student physical, mental, and social development using classroom games and activities.
- Monitored student progress regularly, using assessments to adjust instructional strategies as needed for optimal learning outcomes.
Education
Associate of Arts -
Kalyani University, Kalyani
Kolkata ,WB India07-2016
Associate of Arts - Arts
Annapurna Balika Vidyalaya
West Bengal Kolkata India 04-2013
Skills
- Market research
- Relationship building
- Product knowledge
- Profitability optimization
- Solution selling
- Sales process
- Account management
- Brand promotion
- Contract negotiations
- Decision-making
- Competitor analysis
- Client development
- Value-based selling
Languages
English
Bilingual or Proficient (C2)
Hindi
Advanced (C1)
Bengali
Bilingual or Proficient (C2)
Timeline
Sales Manager
Value Variety Global Trading LLC
09.2024 - Current
Sales Associate
SSD Foodstuff Trading LLC
09.2023 - 08.2024
Assistant Teacher
Rani Rashmoni Vidyapith (WB)
08.2017 - 05.2020
Associate of Arts -
Kalyani University, Kalyani
Associate of Arts - Arts
Annapurna Balika Vidyalaya