Arpitha Rakesh
Summary
Versatile and accomplished professional with a proven track record of success navigating seamlessly within high-stress, fast-paced Operations in multinational companies in the Maritime and Construction industries. Known for consistently maintaining reliable relationships with clients while being adept at supplier management and leading strategy and innovation within teams.
Overview
7
7
years of professional experience
Work History
Key Account in-charge/ Vessel Operator
Wilhelmsen Group
11.2022 - Current
- Person-in-charge for key account customers like ADNOC, Stolt Tankers, Maran Tankers, Kuwait Oil Tanker Company, Frontline, Iino Marine, BAHRI, ITM, COSCO, HMM, Reliance, Cargill, Norden and Bunge, maintaining maritime communication with all stakeholders and ensuring high-quality, timely vessel operations and transparent updates.
- Managing daily operations for Vessel Husbandry Operations in UAE Ports, optimizing the use of chartered boats and minimizing fuel consumption.
- Incorporated standard operating systems and templates to streamline crew-related shipping operations across all teams in UAE Ports, contributing to process automation.
- Continuously restructure supplier pricing and negotiate rates and rebates to align with customer expectations while maximizing profit margins. Recognized and negotiated rebate of AED75/- per hotel booking, for an average of 350 bookings per month.
- Serve on the interview panel and initiated training programs for new recruits, further leading to a 30-percent increase of women in operational and maritime management roles in the MENA region.
- Create customer-specific tailored pre-disbursement accounts (DA) to increase nomination potential and secure repeat business.
- Regularly analyze market competition, customer needs, business prospects, and trade patterns and follow-up on Vessel call appointment with customers basis the data. Received all appointments for all Vessel in their respective fleet calling UAE Ports for 02 specific customers, recognizing an average USD9,000/- per Port call for average of 04 Port calls per month per customer.
- Regular DA finalization and fund follow-up, while identifying opportunities to generate additional profits through value-added services and negotiation. Additional profit of around USD25,000/- identified and raised for company.
- Liaise with stakeholders involved in the Voyage Operationscustomers, vessel captains, bunker traders, boat suppliers, and chandlersto plan schedules and execute services for timely vessel turnaround.
- Demonstrated proficiency in decision-making on behalf of stakeholders, taking into account port regulations, vessel chartering constraints, and laytime analysis.
- Liaise closely with government and port authorities to prioritize visa approvals and vessel entry/exit permissions.
- Worked closely with government and port authorities to prioritize visa approvals, vessel entry/exit permissions, and ensured compliance with maritime laws and port call management protocols.
Associate, Corporate Business Operations
KEC International
02.2021 - 11.2022
- Oversaw the operational quality of TD, Railway and Residential SBUs for 90+ Plants and Projects in India and Across the Globe (MENA, ROA, Asia regions).
- Increase reporting and engagement at projects by 10%.
- Analyze issues and communicate with suppliers, in-house factories, and project teams for timeline-based close-out and improvement using 5WHY analysis.
- Initiated and led the 'Cost of Quality' programme. Standard format designed and all SBUs and factories onboarded to capture data; convening cross-functional teams including finance, quality leads, site managers, regional managers, safety, and HR with organization of weekly meetings.
- Implement continuous improvement using customer feedback analysis, audits, and site-specific action plans.
- Re-engineer technical SOPs to introduce Clearance Pass for critical activities.
Project Management Intern
Hafele India Pvt. Ltd., Bangalore
05.2019 - 06.2019
- Trained in planning, marketing, and business development processes across ongoing projects.
- Studied engineering mechanisms of acoustic-movable-partition walls.
Planning Team Intern
Al Hashar Group of Companies, Muscat, Oman
06.2018 - 07.2018
- Gained exposure to civil engineering plans: structural, geotechnical, electrical, and equipment fittings.
- Assisted in quantification and preparation of Bill of Quantities.
Education
Bachelor of Technology - Civil Engineering
National Institute of Technology, Karnataka
05.2020
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Indian School Muscat
01.2016
Skills
- CORe Certificate, Harvard Business School (Financial Accounting, Managerial Economics, Business Analytics)
- Six Sigma Green Belt (KPMG Certified)
- 'Husbandry Operations' by Lloyd’s Maritime Academy (LMA)
- Excellence in Entrepreneurship, NITK Startup Venture Contest 2019
- Negotiation, Communication, Leadership, Strategy & Innovation, Process-streamlining, CRM, Supplier-management, Time management, Teamwork, Business Development
Timeline
Key Account in-charge/ Vessel Operator
Wilhelmsen Group
11.2022 - Current
Associate, Corporate Business Operations
KEC International
02.2021 - 11.2022
Project Management Intern
Hafele India Pvt. Ltd., Bangalore
05.2019 - 06.2019
Planning Team Intern
Al Hashar Group of Companies, Muscat, Oman
06.2018 - 07.2018
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Indian School Muscat
Bachelor of Technology - Civil Engineering
National Institute of Technology, Karnataka
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