Seeking a suitable and rewarding career with an esteemed organization, this would offer good advancement potential, challenges, and opportunities to zoom my carrier growth, contributing to the success of the organization.
Result driven professional with 3 years of experience in providing customer support in USA based BPO and 2 years of experience in shipping line fully handling all the operational activities.
* PRICING
Managed export and import inquiries, providing optimal pricing solutions aligned with customer and organizational requirements. Effectively negotiated rates to maximize profitability and customer satisfaction.
* IMPORT
Fully coordinated import shipments, overseeing logistics operations from documentation through to delivery, and ensured compliance with shipping regulations to guarantee timely and cost-effective delivery solutions
* EXPORT
Fully Managed and executed export shipments, overseeing documentation, logistics coordination, and customer communication. Optimized container utilization, negotiated freight rates, and ensured adherence to trade regulations to achieve on-time delivery and customer satisfaction.
* DUBAI TRADE
Proficient in navigating and utilizing the Dubai Trade portal for efficient documentation submission, customs clearance, and logistics coordination within the UAE.
* CUSTOM INSPECTION
Proficiently managed customs inspection processes for import and export shipments, ensuring compliance with regulatory standards and facilitating smooth logistics operations
* INVENTORY MANAGEMENT
Managed warehouse stock with a focus on optimizing inventory levels, ensuring accuracy, and facilitating efficient logistical operations.
* MAINTAINING JOBS
Proficiently opened jobs in system, prepared invoices, and closed jobs with meticulous costing accuracy.