ARSHAD HUSSAIN
Abu Dhabi
Summary
Cultivated an environment that promotes motivation and commitment, driving personal growth and professional competitiveness.
Overview
5
5
years of professional experience
Work History
Customer Sales Assistant
Day To Day
07.2022 - Current
- Delivered comprehensive product information to enhance customer understanding.
- Assisted customers by checking stock availability at other branches. Facilitated customer satisfaction by ordering requested items promptly.
- Cultivated and sustained positive business and customer relationships.
- Monitored and managed inventory levels to ensure optimal stock availability.
- Assisted customers in locating desired items throughout store.
- Escalated customer complaints to management for resolution.
Customer Care Agent
CDB BANK
10.2020 - 02.2022
- Addressed inquiries regarding company products and services to enhance customer understanding.
- Diagnosed and resolved technical issues to enhance system performance.
- Resolved customer complaints through effective communication and problem-solving strategies.
- Communicated comprehensive details regarding company offerings to enhance client understanding.
- Executed collection and analysis of customer feedback to enhance service quality.
- Managed responses to customer reviews, ensuring timely and professional communication.
Education
High School - undefined
Oxford International College
Diploma - Information technology
Diploma - Computer Network and Security
Open University of Sri Lanka
Sri LankaSkills
- Coordinated teamwork initiatives to enhance productivity and foster a positive work environment
- Implemented effective time management strategies to streamline workflows and meet deadlines
- Utilized patience to effectively resolve conflicts and maintain team harmony
- Developed and delivered clear verbal and written communications to ensure message clarity and understanding
- Utilized IT skills to support technical operations and troubleshoot issues effectively
LANGUAGE
English
Hindi
Tamil
Sinhala
Timeline
Customer Sales Assistant
Day To Day
07.2022 - Current
Customer Care Agent
CDB BANK
10.2020 - 02.2022
High School - undefined
Oxford International College
Diploma - Information technology
Diploma - Computer Network and Security
Open University of Sri Lanka