Arslan Choudary
Banking | HR | Accounting
Sharjah,UAE
Summary
1 am an adept individual with considerable experience in Customer Services,
Accounting and Banking sector.
I started my career with Mothercare and moved to the banking sector after three
years where I have worked in Customer Services and Client Relationship
Management for four years.
Overview
7
7
years of professional experience
3
3
years of post-secondary education
1
1
Language
Work History
Experience Assistant Manager
Meezan Bank Ltd
09.2019 - Current
- To greet customers and resolve their queries ASAP
- To manage cash receiving and payments on counter
- To maintain ATM machine, Replenishment and Maintenance
- Account opening, Clearing and Funds Transfer and making Pay orders
- To process remittance and provide payments to beneficiary
- Establish effective & professional communication to ensure turnaround time within designated parameters and higher client satisfaction levels
- Comply with internal audit requirements in line with policy guidelines, to ensure high standards of uniformity and consistency across Bank
- Developed team communications and information for meetings
- Actively listened to customers' requests, confirming full understanding before addressing concerns
- Participated in team-building activities to enhance working relationships
- Offered friendly and efficient service to customers, handled challenging situations with ease
- Improved operations through consistent hard work and dedication
- Carried out day-day-day duties accurately and efficiently
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor
Branch Services Officer
Askari Bank Ltd
04.2018 - 09.2019
- To manage cash receiving and payments
- To maintain ATM, Replenishment and maintenance
- Comply with internal audit requirements in line with policy guidelines, to ensure high standards of uniformity and consistency across Bank
- Resolved problems, improved operations and provided exceptional service
- Prepared a variety of different written communications, reports and documents to ensure smooth operations
- Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity
- Developed and maintained courteous and effective working relationships
Manager/Accountant
12.2013 - 01.2017
- To maintain and update ledger of suppliers
- To distribute salaries of employees
- To generate bills and receive cash payment from customers
- Complete monthly and periodic payroll cycles with respective payroll providers including calculation, preparation and review of various one-off payments (terminations, bonuses, etc.)
- Reconciliation of leave applications, ensuring accuracy, liaising with employees as required
- Support staff with payroll inquiries in timely manner
- Assist with audit preparation and finalization of year end reconciliations
- Assessed supplier quality to maintain tight cost controls and maximize business operational performance
- Applied customer feedback to develop process improvements and support long-term business needs
- Established and updated work schedules to account for changing staff levels and expected workloads
- Recorded inventory sales into organization's weekly income report
Education
MBA - Human Resources Management
09.2014 - 02.2018
GPA: 3.43 / 4.00
Skills
Organized managerial style
Hardworking
Proactive
Time Management
Team Member
Timeline
Experience
Assistant Manager - Meezan Bank Ltd
09.2019 - Current
Branch Services Officer - Askari Bank Ltd
04.2018 - 09.2019
NUML - MBA, Human Resources Management
09.2014 - 02.2018
Manager/Accountant -
12.2013 - 01.2017