Arslan Javeed
Dubai
Summary
Maintained organized, current and efficient office records by consistently addressing issues and keeping files properly stored. Effectively reduced inefficiencies and storage needs by archiving aging files and eliminating redundancies. Systematic and knowledgeable with strong attention to detail and strong work ethic.
Effective Courier offering excellent skills in delivery, pickup and customer service. Pursuing similar position where focus and dedication are highly sought. Highly-skilled Courier successful in providing quality service and completing on-time deliveries. Cross-trained in all aspects of shipping and deliveries.
Overview
5
5
years of professional experience
Work History
Courier
TEAM EXPRESS SERVICES LLC
08.2021 - Current
- Obtained signatures for delivery documents and packages.
- Processed payments and handled cash transactions to secure proper compensation.
- Escalated issues to supervisor for immediate remediation.
- Loaded and unloaded packages onto delivery vehicles for proper storage and handling.
- Followed company policies and procedures during shift.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed safety procedures and regulations to protect packages and vehicles.
- Communicated with dispatch and customers for accurate delivery information.
- Utilized GPS technology to navigate delivery routes and avoid traffic congestion.
Office Clerk
RIGHT CLICK DELIVERY SERVICES LLC
07.2020 - 06.2021
- Prepared and edited documents to produce precise, accurate and professional communication.
- Welcomed office visitors and alerted staff to arrivals of scheduled appointments.
- Managed daily data entry and kept clerical information accurate and up-to-date.
- Interacted with customers by phone, email, or in-person to provide information.
- Monitored security to help maintain equipment, data and information safety.
- Maintained organized files and stocked supplies to support team needs and maximize performance.
- Completed clerical tasks such as filing, copying, and distributing mail.
- Provided clerical support to company employees by copying, faxing, and filing documents.
Office Manager
ALI AL SHAMSI TYPING LLC
03.2018 - 12.2019
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
- Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
- Identified and communicated customer needs to supply chain capacity and quality teams.
- Successfully managed budgets and allocated resources to maximize productivity and profitability.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
- Developed and maintained successful relationships with vendors, suppliers and contractors.
- Reduced waste and pursued revenue development strategies to keep department aligned with sales and profit targets.
- Managed compliance to keep organization operating within legal and regulatory guidelines.
Education
Bachelor of Commerce - Accounting And Business Management
UNIVERSTY OF THE PUNJAB
PAKISTAN GUJRANWALA06.2017
INTER IN COMMERCE - Accounting
MUSLIM IDEAL COLLEGE
PAKISTAN GRW07.2015
Skills
- Collect Payments
- Profit Margins
- Order Assessments
- Hazardous Material Handling
- Sorting
- Customer Service
- Customer Inquiries
- Delivery Payment Collection
Languages
English
Upper intermediate (B2)
Urdu
Bilingual or Proficient (C2)
Timeline
Courier
TEAM EXPRESS SERVICES LLC
08.2021 - Current
Office Clerk
RIGHT CLICK DELIVERY SERVICES LLC
07.2020 - 06.2021
Office Manager
ALI AL SHAMSI TYPING LLC
03.2018 - 12.2019
Bachelor of Commerce - Accounting And Business Management
UNIVERSTY OF THE PUNJAB
INTER IN COMMERCE - Accounting
MUSLIM IDEAL COLLEGE
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