Hi, I’m
Arsu Remanan Sreekala
Dubai
Summary
Talented Sr. Business Development Executive brings high-level business, marketing and sales acumen, with MBA Specialized in Marketing and Management. Drives competitive growth through proactive relationship building and pursuit of business opportunities . Savvy to industry trends, practices and customer demands. Managed 9 Million AED worth multiple projects. Possess valid UAE Driving license.
Overview
11
years of professional experience
1
Certification
Work History
Allied Shipping Line LLCDubai, United Arab Emirates
Business Development Executive
10.2023 - Current
Job overview
- Analyze export pricing details from JEA to various ports, benchmarking against competitors to gain a comprehensive understanding of market dynamics.
- Increased client base by identifying and pursuing new business opportunities through market research and networking.
- Generated revenue growth by developing and executing targeted sales strategies to expand market share.
- Achieve monthly targets of 150 Bill of Ladings (B/L) and 400 Teus (Twenty-foot Equivalent Units).
- Strategically collaborate with cross-functional teams to ensure seamless operations and client satisfaction.
- Engage in outdoor sales activities, utilizing strong communication skills and industry expertise.
- Provided exceptional customer service by promptly addressing client concerns and resolving issues as they arose.
Berkeley Services UAE LLCDubai, United Arab Emirates
Customer Service and Operations Lead
10.2016 - 05.2023
Job overview
- Managed and improved customer service operations by implementing new strategies resulting in a high percentage increase in customer satisfaction ratings
- Led a team of 65 FM personals, providing guidance and training to ensure consistent delivery of exceptional customer service
- Streamlined operational processes, reducing response time to a minimum and increasing team efficiency
- Collaborated with cross-functional teams to identify and address operational issues, resulting in a reduction in customer complaints and improved overall customer experience
- Managed a total of 9 million AED worth projects yearly
- Successfully completed 51000 Turnaround units, which includes Cabin-crew units, Villas (4BHK) and Junior Apartments (1, 2, 3BHK) across 9 sites
- Reporting directly to Client coordinators/Manager
- Total Responsibility for Estimation, Preparing Quotes
- Once the Work Order is received, ensuring all works are completed on time, strictly adhering to the respective category unit's KPI
- Market research and analysis to improve Quality of solutions and increasing bottom line
- Data analysis to understand and prepare the forecast
- Coordinating with suppliers and subcontractors
- Updating daily works in Yammer
- Analyzing project performance to generate reports
- Implementing cost-effective and lean work processes
- Following up with client up to MRE generation
- Maintaining and recommending HSE, Imparting various skill specific training for the supervisors and team members
- Spearheaded daily stock order planning based on sales transactions, work order received, ensuring optimal material availability and alignment with needs
- The primary objective was to bring the right products to the right place at the right time, maximizing sales and minimizing costs and time
- Collaborated with suppliers to implement annual parts return strategies in adherence to company policies
- Negotiated with suppliers for competitive pricing and improved materials availability
- Worked closely with Managers to establish price contracts with customers, ensuring favorable terms and conditions
Imprint Printing Press LLC
Business Development Executive
12.2013 - 04.2016
Job overview
- Consistently exceeded sales targets by securing contracts and expanding Imprint Printing LLC's client base
- Achieved remarkable monthly sales of up to 700K AED, leading to recognition and rewards
- Managed and nurtured key client relationships spanning from the prestigious Jumeirah Region to Abu Dhabi, providing exceptional service and tailored print solutions to meet their unique needs
- Played a pivotal role in driving revenue growth, contributing significantly to the company's yearly target of 1.5 million AED
- Employed effective sales strategies and relationship-building to secure high-value contracts
- Successfully identified and capitalized on business opportunities, resulting in the expansion of Imprint Printing LLC's presence and market share in the highly competitive printing industry in the UAE
- Provided regular reports and analysis to the General Manager, offering insights into market trends, competitor activities, and sales performance, enabling data-driven decision-making and strategy adjustments
- Worked closely with internal teams, including production, design, and customer service, to ensure seamless project execution and exceptional client satisfaction
- Skillfully negotiated contracts and agreements, ensuring favorable terms for Imprint Printing LLC while meeting clients' expectations and fostering long-term partnerships
- Maintained a comprehensive understanding of the company's printing capabilities and offerings, enabling effective communication with clients and the identification of opportunities for upselling and cross-selling
- Prioritized understanding client requirements and provided tailored print solutions, resulting in a high rate of client retention and referrals
- Kept abreast of industry trends and emerging technologies within the printing sector, staying ahead of competitors and suggesting innovative solutions to clients
- Received accolades for exceptional sales performance and contribution to the company's growth, demonstrating dedication and outstanding salesmanship.
Najma HR & Training Consultancy Services
Business Development Manager
12.2012 - 12.2013
Job overview
- Successfully spearheaded business development initiatives, driving substantial growth in client acquisition and revenue generation for Najma HR and Training Consultancy
- Led efforts to expand the company's footprint in the United Arab Emirates by identifying and capitalizing on emerging opportunities within the human resources and training sectors
- Nurtured and maintained strong relationships with key clients, understanding their HR and training needs, and providing tailored solutions to enhance their workforce capabilities
- Collaborated closely with the Training Department's managing partner to establish and maintain partnerships with prominent organizations, ensuring the delivery of high-quality HR training programs
- Developed and presented innovative HR and training solutions to clients, aligning services with their specific business goals, resulting in improved employee performance and retention
- Conducted extensive market research to identify industry trends, competitor strategies, and client needs, enabling the company to stay ahead of the curve and adapt its offerings accordingly
- Played a pivotal role in formulating the company's long-term business development strategies, contributing to its competitive positioning and sustained growth
- Implemented pricing strategies and upselling techniques, resulting in increased profitability while maintaining client satisfaction and loyalty
- Collaborated with the Training Department to refine and expand the curriculum, ensuring that HR training programs were up-to-date and aligned with industry best practices
- Prepared regular reports and analyzed key performance metrics to assess the effectiveness of business development efforts, facilitating data-driven decision-making
- Worked cross-functionally with other departments, such as marketing and operations, to ensure seamless service delivery and a unified approach to client engagement.
Education
SRM School Of ManagementChennai, India
Masters in Business Administration | MBA in Marketing and Management
01.2012
Amrita School of BiotechnologyKollam, India
Biotechnology | Bsc Biotechnology
01.2010
New Indian Model SchoolDubai, United Arab Emirates
Science
01.2007
Skills
- Leadership
- Sales Pipeline Management
- Analytical
- Effectively managing multiple projects
- Management
- Closing sales
- Building teams
- Budgeting
- Lean Estimation
- Networking
- Adaptable
- Responsible
- MS Office
- Outlook
- ERP Software
- ChatGPT
- Leadership and Team Management
- Project Management
- Communication
- Sales and Business Development
- Regulatory Compliance
- Problem Solving
- Strategic Thinking
- CRM
- Data Analysis and Research
- Adaptability
- Quality Assurance
- Market Research and Analysis
- Research
- Lead Generation
- Presentation Development
- Business Development
- Analytical Problem Solver
- Market Trend Analysis
- Customer Service
- Negotiations
Certification
01/2021, International Association for Six Sigma Certification, G-5644, IASSC Certified Green Belt LSS
Personal Information
- Date of Birth: 04/16/88
- Nationality: Indian
Languages
Arabic
Elementary (A2)
English
Bilingual or Proficient (C2)
Malayalam
Bilingual or Proficient (C2)
Hindi
Upper intermediate (B2)
Tamil
Intermediate (B1)
Timeline
Business Development Executive
Allied Shipping Line LLC
10.2023 - Current
Customer Service and Operations Lead
Berkeley Services UAE LLC
10.2016 - 05.2023
Business Development Executive
Imprint Printing Press LLC
12.2013 - 04.2016
Business Development Manager
Najma HR & Training Consultancy Services
12.2012 - 12.2013
SRM School Of Management
Masters in Business Administration | MBA in Marketing and Management
Amrita School of Biotechnology
Biotechnology | Bsc Biotechnology
New Indian Model School
Science