Microsoft Office
Arthun R E V
Senior Business Analyst
Abu Dhabi
Summary
Perceptive Senior Business Analyst with 13 years driving successful business processes for Healthcare & Retail industries. Dedicated to maximizing impact of key performance metrics to enhance and expand business operations. Known for leveraging both macro and micro-scale analyses to generate holistic images of ongoing business operations for immediate actionability.
Overview
13
13
years of professional experience
5
5
years of post-secondary education
1
1
Certification
Work History
Senior Business Analyst/CAFM Specialist
Auberon technology LLC
05.2013 - Current
- Successfully implemented CAFM (Computer-Aided Facility Management), OpenText Enterprise Information Management software (EDMS) and Space Management software solutions in all 10 hospitals and 64 clinics under SEHA, a government health organization in UAE.
- Working on Lifecycle, Creating and following up on JIRA tasks for the change requests received from various business partners
- Took ownership of the implementation process with clients from kickoff meetings to go live.
- Analyzed key aspects of business to evaluate factors driving results and summarized into presentations.
- Managed relationships with programmers and bridged communication between end-users and the development team for process changes, enhancement and modifications.
- Responsible for gathering business requirements and preparing FSDs, communicating with the development team and QA
- Worked as a user advocate to negotiate with end-user and developers to resolve requirement conflicts in order to bridge the gaps between IT and business.
- Participate in client meetings to support documenting decisions, discussion topics and items requiring to follow-ups
- Synthesized current business intelligence data to produce reports and polished presentations, highlighting findings and recommending changes.
- Mentored teams and streamlined scrum process through evolution of delivery cycles, establishing documentation framework to support agile methodology implementations.
Business Associate
TK Maxx
London
12.2011 - 01.2013
- Created spreadsheet reports, and graphs from statistical customer data to help determine the highest priority products for the sales teams to pursue selling to customers
- Played an integral role in helping the company decide on the feasibility of entering particular markets based on statistical data
- Created several data reporting processes from start to finish, which included the data mining, analysis and reporting pieces
- Manipulating, cleansing & processing data using Excel and SQL
- Responsible for extraction, transformation and loading of different source data
- Liaising with end-users and 3rd party suppliers
- Developing data analytical databases from complex financial source data
- Advising on the suitability of methodologies and suggesting improvements
- Carrying out specified data processing and statistical techniques
- Supplying qualitative and quantitative data to colleagues & clients.
- Applied core knowledge to effectively communicate sensitive or technical information while adhering to regulatory guidelines.
Business Intelligence Developer
HealthOffice India PVT LTD
Bangalore
10.2007 - 06.2010
- Manage project/support objectives, design application solutions, prioritize deliverables, determine implementation strategy and coordinate assignment of resources in developing software
- Used data manipulation skills in SQL Server, Microsoft Business Intelligence Tools and Microsoft Excel
- Develop Stored Procedures, Functions (UDF), Views, Joins and Subqueries to enforce the business rules
- Fine-tuned SQL queries to improve query performance and reduce runtime
- Integrated SQL Server Reporting Services into a .net application
- Designed and reviewed VB .NET application architecture; analysed software development process and suggested alternative technologies
- Liaised with the development and QA teams to analyse bugs and resolve issues
- Facilitated, prioritized, and communicated functional technical, gathering and scheduling requirements
- Used source control tools, modelling tools, project tracker, and bug tracker tools to manage project planning, development and implementation; regularly reported project status to team members, clients, and senior management
- Inured to mentor testing team in executing test plans and test cases in structured environments that addressed areas including functional needs, data validation, load stress, performance and acceptance.
Education
MSc - Business Information Technology
Middlesex University
01.2010 - 01.2011
B-TECH - Computer Science and Engineering
University of Calicut
01.2003 - 01.2007
Skills
Data analysis
Accomplishments
- Coordinated cross-functional teams and provided business analysis for 15 projects totaling AED 150 million.
- Designed a ECRI Alert-CAFM integration workflow solution for SEHA, resulting in improvement of Medical device maintenance service efficiency.
- Designed and implemented an innovative workflow solution for our software support consultants that led to meet 98% of SLA
- Reduced organizational operating costs by 40% by streamlining processes.
- Consumer Research - Effectively executed new marketing outlines based on market research data collected to reflect consumer interest on both tactical and strategic levels.
- Certificate of Appreciation for Best Vendor Performance in 2013 from Client Al Ain Hospital (SEHA)
- Certificate of Recognition in 2015 from client Sheik Khalifa Medical City (SEHA)
- Received “Employee of month” award in February 2009 from HealthOffice.
Additional Information
· Experienced Business Analysis, Strategic & Tactical Planning, Product owner, Domain consultant, Scrum Master
· Consulting in the Domains: Computer-Aided Facility Management (CAFM), Electronic Document Management System (EDMS), Space Management, Snagging & Inspection, ERP (Medical Transcription & Coding system), MIS, CRM , SCM
Software
MS Project
MindMap
Jira
Mondaycom
OTRS
Opentext ECM
Certification
Project Management Professional PMP
Interests
Chess,Cars, Bikes, Trekking, Travelling, Badminton
Timeline
Project Management Professional PMP
09-2024
Senior Business Analyst/CAFM Specialist
Auberon technology LLC
05.2013 - Current
Business Associate
TK Maxx
12.2011 - 01.2013
MSc - Business Information Technology
Middlesex University
01.2010 - 01.2011
Business Intelligence Developer
HealthOffice India PVT LTD
10.2007 - 06.2010
B-TECH - Computer Science and Engineering
University of Calicut
01.2003 - 01.2007
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