Dedicated, hardworking restaurant management professional with extensive daily planning and operations experience. Skilled in staff training and development, maintaining of high operational standard and team managment.
Overview
9
9
years of professional experience
Work History
Restaurant Manager
Zuma Restaurants
03.2023 - Current
Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
Carefully interviewed, selected, trained, and supervised staff.
Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
Recruited and retained talents by providing guidance and development on day-to-day basis and long term goals
Lead a team of 60 employees and 4 managers
Conducted performance evaluations for staff members, identifying areas of improvement while recognizing outstanding achievements as well.
Collaborated closely with other departments within the organization, such as marketing and finance, to achieve shared goals and maintain seamless operations.