ARULAPPANGE DANIEL
Dubai
Summary
An enthusiastic, committed and motivated Bar Supervisor, who enjoys working in a team environment. Possess excellent integrity, excellent communication skills, solid work ethic and able to meet deadlines under pressure while being able to manage priorities and work with minimal supervision.
Look forward to offer such expertise and positively influence Bar Supervisor functions in a challenging position that utilizes the full potential while offering opportunities for professional and personal growth. Veteran Bar Supervisor with [Number] years of experience. Bringing deep understanding of running profitable operation, including assessing needs, controlling inventory costs and effectively managing labor hours.
Overview
20
20
years of professional experience
Work History
Bar-supervisor
Mcgettgans Irish In Dubai
01.2022 - Current
- Continuously evaluated business operations to effectively align workflows for optimal area coverage and customer satisfaction.
- Participated in ongoing professional development opportunities, staying current on industry trends and best practices to drive continuous improvement within the establishment.
- Scheduled and rotated staff for adequate coverage and fair distribution of workload.
- Trained new hires in food handling and safety protocols to boost knowledge and performance.
- Controlled food costs and managed inventory.
- Improved customer service rankings by resolving issues quickly and accurately.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
- Kept detailed inventories and notified management of ordering needs for liquor, beer, wine, and bar supplies.
- Monitored food preparation, production, and plating for quality control.
- Consulted with managers to organize special events and promotions.
- Scheduled bands, singers and musicians for live music nights.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Strategized plans to increase bar revenue through innovative promotional concepts, specialty drinks, and customer-focused events.
- Poured and prepared mixed drinks for over [Number] customers daily.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Directed food preparation and cooking activities to meet health and safety standards.
- Promoted responsible alcohol consumption by enforcing house policies regarding age limits and intoxication levels among patrons.
- Closed out cash register and prepared cashier report at close of business.
- Ensured compliance with local health and safety regulations by conducting regular inspections and addressing issues promptly.
- Followed strict recipes and drink measurements to minimize product used.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Checked ID cards and verified bar guests were of legal age.
- Disciplined and motivated staff to achieve challenging objectives in fast-paced culinary environments.
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Served consistent portions following recipes and control standards.
- Adhered to state laws regarding alcoholic beverage services and customer regulations.
- Directed activities of team of skilled kitchen workers preparing and serving meals.
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
- Recruited, hired and trained staff on bar practices, customer service standards, and productivity strategies, providing [100] % improvement over prior onboarding process.
Bar Supervisor
Skandig Beach Resort Trincomalee
08.2019 - 02.2021
- Collaborated with kitchen staff to develop food pairing suggestions for specialty beverages, enhancing the overall dining experience for guests.
- Designed special drink and cocktail offerings on monthly basis as part of seasonal offerings.
- Handled cash accurately and prepared nightly deposits.
- Addressed customer complaints with professional demeanor and used communication and problem-solving skills to resolve issues.
Bar Supervisor
Dhigufaru Resort
04.2019 - 07.2019
- Enhanced customer satisfaction by implementing efficient bar operations and service standards.
- Managed bar inventory, restocked supplies and placed orders for spirits, beer, wines, and mixers.
- Improved team morale by providing ongoing support, training, and opportunities for professional growth.
- Evaluated employee performance periodically through observation, feedback sessions, goal-setting meetings.
- Coordinated private events within budget constraints while delivering exceptional service tailored to client needs.
Bar Supervisor
Sennya Resorts Badulla
08.2018 - 02.2019
- Monitored food inventory and supplies to prevent waste.
- Monitored food preparation, production, and plating for quality control.
- Served consistent portions following recipes and control standards.
- Maximized team productivity by expertly delegating tasks to kitchen staff.
- Maximized customer service by training staff, overseeing operations, and resolving issues.
Bar Supervisor
Glenfall Reach Hotel Nuwar Eilliya
01.2017 - 06.2018
- Created effective employee schedules maintaining coverage at peak times and minimizing labor costs.
- Crafted special drink and cocktail menu items for seasonal offerings.
- Created new recipes, outlined steps, and training staff on correct preparation.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
- Developed strong rapport with customers through attentive listening skills, contributing to repeat business.
- Upsold daily specials and beverage promotions to exceed daily sales goals.
Bar Supervisor
Dusith Thani Abudabi
11.2015 - 12.2016
- Kept alcoholic beverages well-stocked and organized to meet expected demands.
- Assisted in recruiting high-quality staff members, conducting interviews, background checks, and onboarding processes.
- Maintained high standards of customer service by staying up to date on bar and menu options and providing effective food recommendations for guests.
- Maintained a clean and organized bar environment to enhance customer experience and streamline service delivery.
Head Bartender
5 Star Hotel& Resorts A Sun Siyam Resort
11.2014 - 12.2015
- Maintained secure cash drawers, promptly resolving discrepancies in daily totals.
- Recruited and trained new bartenders and barbacks to help maintain talented team.
- Ensured compliance with local alcohol regulations and company policies, maintaining a safe and responsible environment for all patrons.
- Prepared garnishes by evenly slicing and pitting fruits.
Bartender
Cinnamon Hotels And Resorts Habarana
03.2011 - 12.2014
- Developed new signature cocktails to support bar marketing brand and increase profits.
- Educated customers on drink options, making personalized recommendations based on preferences or dietary restrictions.
- Practiced safe work habits, wearing protective equipment and consistently following MSDS and OSHA standards.
- Contributed to a positive work environment through effective teamwork and communication with colleagues.
Service Assistant
Renaissance Services SAOG Iraq Project
02.2009 - 12.2010
- Processed payments for orders and provided customers with change.
- Answered customer questions about food and beverage items and assisted with menu selections.
Service Assistant
The Lodge Habarana SirLanka
01.2004 - 11.2008
Education
No Degree -
Habarana Isuru Collage
Habarana, Sri Lanka2001
Skills
- Upselling strategies
- Budget Development
- Food handling
- Staff Management
Timeline
Bar-supervisor
Mcgettgans Irish In Dubai
01.2022 - Current
Bar Supervisor
Skandig Beach Resort Trincomalee
08.2019 - 02.2021
Bar Supervisor
Dhigufaru Resort
04.2019 - 07.2019
Bar Supervisor
Sennya Resorts Badulla
08.2018 - 02.2019
Bar Supervisor
Glenfall Reach Hotel Nuwar Eilliya
01.2017 - 06.2018
Bar Supervisor
Dusith Thani Abudabi
11.2015 - 12.2016
Head Bartender
5 Star Hotel& Resorts A Sun Siyam Resort
11.2014 - 12.2015
Bartender
Cinnamon Hotels And Resorts Habarana
03.2011 - 12.2014
Service Assistant
Renaissance Services SAOG Iraq Project
02.2009 - 12.2010
Service Assistant
The Lodge Habarana SirLanka
01.2004 - 11.2008
No Degree -
Habarana Isuru Collage
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