Arun Edakkeppurath

Venue Operations

Responsible for Guest Satisfaction

Marketing and Promotional Activities

Training

Compliance and Regulations

Collaboration

Currently leading the Food and Beverage team with

53 Associates

• Observatory-Steak House and Bar
• Croft-British
• Counter Culture Cafe -All day dining
• Private Dining
• Banquet Operation

Manages the P&L with revenue of $12M + with a beverage inventory of $250K along with 200K + covers annually

Achievement :

• Increased GSS by 3 % by applying a Strategy which helped to enhance the dining experience
• Lead the Renovation project of Observatory Restaurant 2023
• Increased Room Service revenue by implementing Promotions for longs stay Guests on weekends
• Achieved 92 % BSA and 100 % in AES 2023
• Various promotions such as Endless Monday ,Taco Night ,Gents Night ,Brunches
• Beverage Cost reduction by negotiating on deals with Partners(A+E & MMI)
• Generated remarkable income through Group booking by maintaining good relationship with DMCs

All day dining

Room dining

Sports Bar

Indian Restaurant

Established a strong strategy to increase the Guest Satisfaction Goal in all the Venues

Implemented Cost saving method in Mini bar

Successfully opened Garden -A latin American Restaurant

Izakaya-Japanese Restaurant

Positano-An Italian Restaurant

Managed the award winning Brunch "Wanderlust "

Managed the Italian Restaurant with a team of 13 Associates .

Part of the Pre - opening Restaurant-Garden , A Peruvian Cuisine

Kitchen 6-An All day dining serves 1600 Covers daily

• In Room Dining
• Banquet Operation
• All day dining