Arun Mathew
Abu Dhabi,Dubai
Summary
Experienced HR, Administration, and Operations Manager with a proven track record of success in leading and managing business functions. With over 12 years of diverse experience, including roles as Manager - HR, Administration, and HR Executive, I consistently demonstrate expertise in operations management, administration, talent acquisition, and onboarding. Effective communication and strong leadership skills enable me to thrive in team environments and achieve organizational goals. Holding an MBA in Finance and a Bachelor's degree in Computer Applications, along with an Associate Diploma in CIPD, I am committed to excelling in HR and operations management to drive positive impact on organizational success.
Overview
11
11
years of professional experience
Work History
HR Manager
PMK Technical Services LLC
05.2024 - Current
- Managed employee relations, investigating and resolving conflicts to maintain a positive work environment.
- Implemented performance management systems, providing constructive feedback and coaching opportunities for employees.
- Oversaw payroll functions, ensuring accuracy while maintaining strict confidentiality standards for sensitive employee information.
- Collaborated closely with department heads in executing strategic workforce planning initiatives that aligned human capital resources with company goals.
- Ensured legal compliance with labor laws by conducting regular audits and updating policies as necessary.
- Optimized benefits programs, resulting in increased employee satisfaction and reduced turnover rates.
- Evaluated employee onboarding programs and presented strategic improvement recommendations to upper management.
- Reduced process gaps while supervising employees to achieve optimal productivity.
- Recruited top talent to maximize profitability.
Hr & Administration Manager
Al Shrooq Health Services Center and Sister Concerns
12.2015 - 05.2024
- The group is among the pioneers of Home Health Care in Abu Dhabi and the company is JCI and ACHC accredited
- The group has 5 companies spread over Dubai and Abu Dhabi emirates of UAE
- The company is into Health Care, Facility Management, Legal Advisory Services and Construction
- Undertaking business planning and set up as per regulatory requirements
- Supervised a team of administrative professionals, providing guidance, support, and constructive feedback to ensure high-quality service delivery.
- Facilitated the hiring process by working closely with HR in candidate screening, interviewing, and onboarding new administrative staff members.
- Liaised with external stakeholders including clients, suppliers, and regulatory bodies to maintain strong working relationships beneficial to the organization''s success.
- Oversaw facilities management tasks such as maintenance requests and space planning initiatives to create a conducive work environment for employees.
- Developed effective filing systems that streamlined document retrieval, increasing efficiency within the workplace.
- Managed budgets and financial reporting, enabling effective allocation of resources and timely identification of potential cost savings.
- Reduced employee turnover through employee development and other retention measures.
- Establish and implement policies, goals, objectives and procedures
- Handling the business development and marketing activities for the group
- Examine financial data and use them to improve profitability
- Responsible for resolving day to day issues related to operations of the company and its sister concerns
- Handing concerns of the clients and suppliers and resolving it amicably
- Develop, implement, and maintain quality assurance protocols
- Work closely with legal and quality departments to ensure that activities remain compliant
- Comprehensive payroll management
- Leave and end of service management
- Performance assessment and appraisals
- Overlook the activities of Nursing, Physiotherapy, transportation and other departments
- Negotiate contracts and salary
- Implemented and maintained HR systems and processes to support efficient and effective HR operations
- Ensured compliance with labor laws and regulations
- Experienced in DHA, HAAD/DOH professional and facility licensing
- Successfully completed JCI, ACHC accreditation, Tasneef and ADHICS audits.
HR Executive
Al Ashram Contracting LLC
10.2013 - 10.2015
- Assisted in the implementation and maintenance of HR policies and procedures
- Managed the recruitment and selection process, including job posting, screening resumes, conducting interviews, and making job offers
- Assisted in the onboarding process for new employees
- Managed employee records and files
- Assisted in the development and implementation of training programs
- Assisted in performance management activities, including conducting performance evaluations and providing feedback to employees
- Assisted in the resolution of employee relations issues
- Assisted in the administration of employee benefits and compensation programs.
Education
CIPD - Associate Diploma In People Management
CIPD
United Kingdom02.2024
MBA-Finance - Finance
BMIM
Kochi, India02.2011
Bachelor of Technology - Computer Science
NMIT
Bangalore, India07.2008
Skills
- HRIS Technologies
- Employee Training
- Employee Recruitment & Retention
- Performance Management
- HR Policies
- Employee Relations
- Training Programs
- Business planning
- Hr operations
- Quality assurance
- Business Forecasting
- HR policies and procedures
- New Employee Orientation
- HR processes
- Retention Strategies
Timeline
HR Manager
PMK Technical Services LLC
05.2024 - Current
Hr & Administration Manager
Al Shrooq Health Services Center and Sister Concerns
12.2015 - 05.2024
HR Executive
Al Ashram Contracting LLC
10.2013 - 10.2015
CIPD - Associate Diploma In People Management
CIPD
MBA-Finance - Finance
BMIM
Bachelor of Technology - Computer Science
NMIT
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