Arun Raveendran
Dubai,UAE
Summary
Accomplished Business Development Manager bringing 16+ year track record of success improving sales and growing company customer base through effective programme management, strategic planning and team leadership.Experienced in Sales and Business Development of ELV Systems, Consumer Electronics and Medical Gas industry etc
Overview
20
20
years of professional experience
4
4
years of post-secondary education
Work History
Business Development Manager - ELV Systems
B-Zone security systems trading LLC
Duabi, UAE
09.2022 - Current
- Channel sales and business development of ELV Systems(B2B).
- Created new client pipeline to meet monthly targets.
- Identified and closed new business opportunities through strategic networking, enhancing valuable client bases.
- Provided practical customer and market insight for improved strategic planning with shareholders.
- Attended prominent industry trade shows, exhibitions and events across UAE.
- Lead Generated using different marketing strategies.
- Contacted and converted potential customers via telephone, email and in-person enquiries.
- Managed budgets and inventory to minimise costs and maximise profits.
- Coached team to build client relationships and exceed sales targets.
- Prepared monthly sales forecast reports detailing key metrics to examine areas of improvement.
- Launched new product lines with strong retail and marketing strategy.
- Maintained client records in bespoke CRM systems, ensuring streamlined data processes for maximum efficiency.
Project Sales Engineer (Medicals gases,equipments)
Blaze systems and services
Eranakulam, India
08.2017 - 09.2022
- Sales and business developmet of medical gas project systems(MGPS) and medical equipments all over the state.
- Scheduled appointments with medical professionals to sell specific medical related products.
- Maintained up to date knowledge on MGPS and medical machines market, constantly monitoring market conditions for changes that may impact sales results.
- Provided customers with technical advice and appropriate training on the safe and effective use of MGPS systems and medical equipments, maintaining 100% customer satisfaction.
- Prepared, scheduled, coordinated and monitored the assigned MGPS projects in hospitals both in government and private.
- Performed overall quality control of the work and reported regularly on project status to project manager.
- Managed contract negotiations between clients, seeking mutually beneficial outcomes.
- Closed high-value business deals through persuasive pitches and presentations.
- Built productive client networks to maximise sales and marketing possibilities.
- Planned staff and resources within business budgets for minimised expenditure.
- Maintained detailed and current records of inventory, personnel activities and business finances.
Business Development Executive - ELV Systems
Businesszone trading llc
Dubai, UAE
01.2014 - 07.2017
- Channel sales and business development of ELV systems(B2B).
- Developed and implemented value-adding strategies to increase product and service profitability.
- Strategised with sales teams to prospect and qualify potential customers within assigned geographic territories.
- Hosted focus groups to inform and enhance marketing strategies.
- Forecasted sales and market trends to improve business strategy.
- Trained new staff to efficiently manage sales pipeline.
- Launched new products with exceptional campaign planning.
- Demonstrated product lines to large companies with polished presentation skills.
- Generated new leads through networking at industry conferences and events.
- Completed market research to map key segments and expand customer base.
- Optimised service delivery in collaboration with distribution partners.
- Prepared Salesforce reports to evaluate performance and prioritise outreach.
Sales Executive - Consumer electronics
Alfuttiam panatec
Dubai, UAE
05.2011 - 12.2013
- Sales, visual merchandising, managing sales, product training and customer service etc
- Fostered positive relationships with customers to enhance loyalty and retention.
- Built rapport with customers to enhance in-store experience and provide outstanding customer service.
- Demonstrated product usage and features to customers.
- Organised displays to promote inventory and encourage customer purchases.
- Installed temporary structures at markets to attract new customers with selection of shop wares.
- Took inventory of stock products and identified discrepancies between computer logs and physical counts.
- Inspected products thoroughly before processing refunds.
- Prepared invoices for customers with large orders or special sales types.
Sales manager - Consumer electronics
ELMORE Electronics & Home Appliances
Kerala, India
10.2010 - 12.2011
- Managed sales team budgets and payroll.
- Collected customer and market feedback and reported information to company leadership.
- Developed marketing campaigns to expand client base.
- Determined merchandise price schedules and discount rates.
- Saved costs by effectively negotiating vendor prices, terms of sales and service agreements.
- Negotiated best-possible pricing with distributors and customers to optimise company cost savings.
- Analysed sales to identify top-performing products.
- Created and directed sales team training and development programmes.
- Presented data and reports to inform executive decision-making.
Insurance Agency Manager
Max Newyork Life Insurance Co. Ltd
Kerala, India
07.2008 - 10.2010
- Trained agency staff to market insurance products effectively, boosting sales and exceeding quotas by 100% within the time frame.
- Supported a team of "10" agents to provide personalised insurance advice to a portfolio of agency clients.
- Managed and supervised agency operations, supervising a team of "10".
- Processed accurate and timely insurance applications, updates and claims.
- Advised customers on financial products to suit personalised needs.
- Built positive customer relationships for optimised branch loyalty.
- Informed customers of changes to products, services and laws affecting current accounts.
- Recruited and trained staff for high-quality branch service.
Insurance Executive
Bajaj Allianz Life Insurance Co. Ltd
Kerala, India
09.2006 - 07.2008
- Telesales, product trainings, selling insurance, health insurance, pension, investment products, customer service and coordinate the claim process.
- Scrutinizing of necessary documents and backend works.
- Worked with different channels such as DST, Brokers , Co-operate Accounts of insurance.
- Consistently met client satisfaction goals, identifying areas in which the client may require aid and proposing solutions.
- Advised customers on financial products to suit personalised needs.
- Supplied personalised investment advice to meet customer objectives.
- Informed customers of changes to products, services and laws affecting current accounts.
- Processed accurate and timely insurance applications, updates and claims.
Production Supervisor
Trie cez industries SSI
Kerala, India
07.2003 - 09.2004
- Managing "20" staffs for daily assigned duties for achieving the production targets.
- Ensuring the product quality and specifications are met to the highest expectations.
- Keeping all the related staffs reports of attendance and pay rolls etc
Education
Bachelor of Science - Electronics
Mahatma gandhi university of Kerala
India 03.1998 - 06.2002
Skills
- Sales and marketing
- Customer service
- Client relations
- Vendor management
- Employee management
- Product and service expertise
- New account development
- Business development
- Account management
- Market and competitive analysis
- Relationship management
- Retail marketing
- Direct sales
- B to B sales
- Sales presentations
Languages
English
Fluent
Hindi
Advanced
Urdu
Intermediate
Malayalam
Native
Timeline
Business Development Manager - ELV Systems
B-Zone security systems trading LLC
09.2022 - Current
Project Sales Engineer (Medicals gases,equipments)
Blaze systems and services
08.2017 - 09.2022
Business Development Executive - ELV Systems
Businesszone trading llc
01.2014 - 07.2017
Sales Executive - Consumer electronics
Alfuttiam panatec
05.2011 - 12.2013
Sales manager - Consumer electronics
ELMORE Electronics & Home Appliances
10.2010 - 12.2011
Insurance Agency Manager
Max Newyork Life Insurance Co. Ltd
07.2008 - 10.2010
Insurance Executive
Bajaj Allianz Life Insurance Co. Ltd
09.2006 - 07.2008
Production Supervisor
Trie cez industries SSI
07.2003 - 09.2004
Bachelor of Science - Electronics
Mahatma gandhi university of Kerala
03.1998 - 06.2002
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