Summary
Overview
Work History
Education
Skills
Accomplishments
Software
Languages
Interests
Websites
Timeline
Hi, I’m

Arun Sudarsan

General Manager & CTO
Dubai,DU
Arun Sudarsan

Summary

Customer-oriented and Produc Development General Manager with 26 years of experience focused on increasing revenues and expanding margin. Adaptive and deadline-oriented consistently executes and completes multiple projects in high-stress environments. Meticulous leader and strategic planner with comprehensive managerial acumen, offering vision and motivational acumen. Serviced-focused General Manager dedicated to delivering positive customer experiences to promote loyalty and repeat business. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgment, good planning abilities and interpersonal communication strengths. Leading Various Technology Development as a CTO on the Energy Management and Vessel Automation.

Overview

20
years of professional experience
7
years of post-secondary education

Work History

C-Torq Marine services LLC.
Dubai, Dubai

General Manager & CTO
02.2025 - Current

Job overview

  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Managed budget implementations, employee evaluations, and contract details.
  • Developing Sustainable and Low emission Solutions for the Marine Industry
  • Lead A team of engineers to develop Hybrid and Electric Propulsion system for Marine Industry
  • Developed the Product lines C-Smart, FGPSS, UGC 650
  • Developing Capability of C-Torq to take on Projects in North America.

Technology Ventures Middle East Marine Services
Dubai, Dubai

General Manager
01.2023 - 02.2025

Job overview

  • Implemented operational strategies and effectively built customer and employee loyalty.
  • Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
  • Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
  • Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Provided thoughtful guidance to personnel in navigating and resolving snags in productivity.
  • Collaborated with cross-functional teams to develop innovative solutions.
  • Negotiated price and service with customers and vendors to decrease expenses and increase profit.
  • Implemented innovative programs to increase employee loyalty and reduce turnover.
  • Trained and guided team members to maintain high productivity and performance metrics.
  • Drove the successful execution of numerous large-scale events/promotions while closely managing costs/budgetary constraints associated with event planning/management activities.
  • Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
  • Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
  • Developed and executed comprehensive employee training program, elevating staff skills and improving service delivery.
  • Lead an Automation and Electrical Team to Develop inhouse Energy Management systems and Energy storage systems.
  • Led the team to Develop the Product lines ICEM, C-Line Controls,

Technology Venture Middle East LLC.
Sharjah

Manager
11.2018 - 01.2021

Job overview

  • Developed and maintained relationships with customers and suppliers through account development.
  • Accomplished multiple tasks within established timeframes.
  • Maximized performance by monitoring daily activities and mentoring team members.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Monitored and analyzed business performance to identify areas of improvement and make necessary adjustments.
  • Managed senior-level personnel working in marketing and sales capacities.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Negotiated and worked on signing new OEM Representations in UAE
  • Signed Contracts with DANFOSS and SHIFT to be Technology Partners
  • Being the Catalyst in the Indigenous Development of new Hybrid and Propulsion Systems
  • Actively Involved in the Technical Design of new Automation Products.


Technology Venture Marine Equipments LLC
Dubai

Divisional Manager
03.2013 - 11.2018

Job overview

  • Cross-trained existing employees to maximize team agility and performance.
  • Accomplished multiple tasks within established timeframes.
  • Developed and maintained relationships with customers and suppliers through account development.
  • Controlled resources and assets for department activities to comply with industry standards and government regulations.
  • Identified and communicated customer needs to supply chain capacity and quality teams.
  • Used industry expertise, customer service skills and analytical nature to resolve customer concerns and promote loyalty.
  • Recruited, interviewed and hired employees and implemented mentoring program to promote positive feedback and engagement.

Technology Venture Middle East FZC.
Dubai

Service Manager
04.2008 - 03.2013

Job overview

  • Met with customers to discuss service needs and develop effective and practical solutions.
  • Maintained team productivity and quality of service by establishing and maintaining clear benchmarks.
  • Monitored team performance, adhered to service level agreements (SLAs) and provided detailed job training.
  • Met with customers to discuss service needs and offer available solutions.
  • Analyzed service reports to identify areas of improvement.
  • Maintained records of service transactions and customer feedback for future reference.
  • Hired, trained and supervised team of service staff members to meet business goals.
  • Resolved customer complaints in professional and timely manner.
  • Planned, created, tested and deployed system life cycle methodology to produce high quality systems to meet and exceed customer expectations.
  • Improved staffing during busy periods by creating employee schedules and monitoring call-outs.
  • Successfully managed budgets and allocated resources to maximize productivity and profitability.

Technology Venture Middle East FZC
Sharjah

Service Engineer
06.2005 - 04.2008

Job overview

  • Worked cross-functionally within organization and external partners, integrators and vendors.
  • After sales support and routine maintenance responsibility.
  • Prepare maintenance plan and commissioning plan.
  • Commissioning of various Marine equipments
  • Main Switchboards, with Power management systems on MV and LV Systems
  • Demonstrating Systems to Marine Class Surveyors
  • Training Crew members and Operating Staff


,

Education

Indian Institute Of Business Management

07.2024 - Current

University Overview

  • Continuing education in Doctorate in Management Sciences

IIBM
India

MBA from Energy Management
09.2014 - 02.2016

NIIT
India

Diploma In System Managemet from Computer And Information Sciences
06.1991 - 06.1993

University Overview

Proficency in C++ , Python, Codesys

ITI Electrical Trade
India

Electrical Technician Trade Certification from Electrical
06.1994 - 06.1995

AMIE
India

GED
07.1993 - 04.1995

University Overview

Dropped out in 1995

Skills

Client account management

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Accomplishments

a) Trained at Marine Electricals Mumbai For commissioning and trouble shooting of Main Switchboards with Power management systems For DP2 – DP3 Vessels.

b) Factory Trained for Commissioning and service of ICCP and MGPS Systems at Cathelco Korea , Busan

c) Trained at Novenco, Naestved Denmark in comissioning and service of Water mist Fire protection system.

d) Received training For York Marine HVAC systems at Johnson Controls Viby , Denmark

e) Authorised service engineer for Jastram Engineering , Steering systems

f) Trained at Kumera Gears , Sandefjord, in PTO Gear boxes Servicing and commissioning.

g) Trained at Alaska diesel, Seattle, USA in servicing and troubleshooting for John Deere engines

h) Trained at Danfoss Excellence Center ( Netherlands & Norway) on Drive selection, design and developing Power electronic solution for Grid Converter, ESS systems , Electric and Hybrid Propulsion

I) Led a Team of 4 Engineers to Develop a complete Integrated Energy Management system for Hybrid and Electric Vessels with Marine IACS Approvals

Software

C, Python, Code Sys

Languages

English
Bilingual or Proficient (C2)
Hindi
Bilingual or Proficient (C2)
Malayalam
Intermediate (B1)

Interests

Power Electronics

Vessel Automation

Marine Power Systems

Energy Storage Systems

Fuel Cells

Timeline

General Manager & CTO

C-Torq Marine services LLC.
02.2025 - Current

Indian Institute Of Business Management

07.2024 - Current

General Manager

Technology Ventures Middle East Marine Services
01.2023 - 02.2025

Manager

Technology Venture Middle East LLC.
11.2018 - 01.2021

IIBM

MBA from Energy Management
09.2014 - 02.2016

Divisional Manager

Technology Venture Marine Equipments LLC
03.2013 - 11.2018

Service Manager

Technology Venture Middle East FZC.
04.2008 - 03.2013

Service Engineer

Technology Venture Middle East FZC
06.2005 - 04.2008

ITI Electrical Trade

Electrical Technician Trade Certification from Electrical
06.1994 - 06.1995

AMIE

GED
07.1993 - 04.1995

NIIT

Diploma In System Managemet from Computer And Information Sciences
06.1991 - 06.1993
Arun SudarsanGeneral Manager & CTO