ARUNA SATHYARAJ
Dubai,UAE
Summary
Administrative Officer with 8 years of experience delivering high-quality administrative support. Organized and proactive, demonstrating strong communication and problem-solving skills, along with proficiency in office software, time management, file management, document control and customer relations. Accustomed to handling sensitive information and supporting executives. Known for fostering collaborative work environment and ensuring smooth administrative functions.
Overview
9
9
years of professional experience
5
5
years of post-secondary education
Work history
Administrative officer
Nova Hospital
Thanjavur, India
07.2020 - 09.2024
- Organized filing system for important and confidential office documents
- Answered phone calls and emails for management team during busy periods
- Managed queries in person, by phone and via email with exceptional customer care
- Addressed incoming requests for information, inquiries, and complaints
- Monitored office inventory supplies, re-ordering for service provisions
- Organized meetings and events guaranteeing professional results
- Prepared documentation to back up responses to financial or service complaints
- Took minutes and thorough notes in meetings for distribution
- Produced and distributed monthly reports using Excel knowledge, enabling improved business analysis
- Made travel arrangements for executives and managers and documented travel details in memos for prompt distribution
- Used Excel expertise to achieve data management, manipulation and presentation requests
- Documented and filed confidential records for full compliance with privacy policies
- Greeted and checked in visitors for smooth, professional reception support
- Documented meeting minutes and distributed follow-up requirements to relevant team members for prompt action
- Effectively managed incoming and outgoing mail to maximize office efficiency
- Completed new joiner onboarding documentation and reference checks
- Kept physical and electronic personnel files regularly updated for accurate records
- Maintain staff's attendance record for salary purpose
- Oversaw and trained clerical support staff to accomplish challenging objectives.
Front Desk Coordinator & Admin Assistant
Reem medical center
Sharjah, United Arab Emirates
06.2017 - 08.2019
- Managed incoming calls effectively using switchboard systems, handled incoming and outgoing mail and scheduled patients for the proper appointment
- Coordinated housekeeping staff to prepare rooms for patient arrivals
- Greeted and checked-in patients promptly and professionally
- Kept reservations systems up-to-date for clear availability management
- Solved administrative and customer service issues with knowledgeable assistance and friendly support
- Handled office petty cash and maintained flawless records
- Maintained reception area stock of important forms and brochures
- Oversaw office supply orders and replenished stock for staff use
- Tracked daily activities and important metrics with spreadsheets
- Issued visitor and contractor passes and recorded visits on security system
- Corporate liaison between the Finance, IT and Marketing departments
- Trained and supervised a team of front desk staff's on company software and its updates.
HR recruiter
Enoah Isolutions India Pvt Ltd
Chennai , India
09.2015 - 11.2016
- Advertised job vacancies through online platforms
- Interviewed, assessed and matched prospective applicants with vacancies at client companies
- Interviewed and hired staff fitting job and team requirements
- Informed candidates about interview results and made job offers to successful interviewees
- Handled end-to-end recruitment processes, ensuring smooth and swift transactions from initial advert to job offer
- Developed strong understanding of client companies' values, work culture, and environment
- Monitored numerous job applications consecutively, qualifying and shortlisting responses to improve workflow efficiency
- Maintained up-to-date knowledge of HR legislation for continued regulatory compliance
- Negotiated terms of employment for staff and contractor agreements
- Investigated and documented workplace grievances to eliminate future incidents.
Education
MBA - HR & Finance
ANNA UNIVERSITY
08.2013 - 06.2015
BBA - Business Administration
MANONMANIUM SUNDARANAR UNIVERSITY
06.2010 - 04.2013
Skills
- Customer Service Support
- Human Resource Support
- Inventory Management
- Attention to detail
- Record Management & Document Control
- Organizational Skills
- Phone & Email Etiquette
- Microsoft Office Suite
Languages
English
Fluent
Tamil
Fluent
Malayalam
Intermediate
Timeline
Administrative officer
Nova Hospital
07.2020 - 09.2024
Front Desk Coordinator & Admin Assistant
Reem medical center
06.2017 - 08.2019
HR recruiter
Enoah Isolutions India Pvt Ltd
09.2015 - 11.2016
MBA - HR & Finance
ANNA UNIVERSITY
08.2013 - 06.2015
BBA - Business Administration
MANONMANIUM SUNDARANAR UNIVERSITY
06.2010 - 04.2013
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