ARUSHI MEHROTRA
Abu Dhabi,India
Summary
Experienced flight attendant professional with a strong background in safety and service excellence, people coordination and team support. Skilled in coaching colleagues, guiding new crew members and maintaining high operational standards in fast-paced environment. Seeking career growth in training, leadership, or human resources roles where I can leverage my communication abilities, mentoring strengths, cultural awareness and passion for people development to enhance performance, support employee engagement and contribute to organizational success.
Overview
8
8
years of professional experience
14
14
years of post-secondary education
Work history
Flight attendant
Etihad Airways
Abu Dhabi, UAE
2024.01 - Current
- Delivered high quality service while managing diverse passenger needs with empathy and professionalism.
- Took initiative in resolving passenger issues and supporting crew coordination during high pressure situations.
- Utilized strong communication, conflict resolution, and cultural awareness to enhance the passenger and crew experience and maintain operational efficiency.
Flight attendant
Vistara
Delhi, India
2019.12 - 2024.01
- Provided guidance to new crew members on service routines and safety standards, promoting consistency and compliance while strengthening team work and smooth flight operations.
- Ensured passenger safety by supporting colleagues during fast-paced situations or emergencies demonstrating team spirit and reliability.
- Maintained composure under pressure while handling multiple responsibilities on long-haul flights resulting in high-quality service delivery.
Intern
Hilton
Jaipur, India
2018.05 - 2018.06
- Completed 06 week vocational training in Front Office Department at Hilton, Jaipur.
- Assisted team members with daily operations to enhance efficiency.
- Contributed to group check-in for over 500 students from Spain during educational tour.
Intern
The Oberoi Rajvilas
Jaipur, India
2017.07 - 2017.10
- Executed a 17-week industrial placement across Front Office, Food & Beverage, Housekeeping, and Culinary sectors.
- Showcased initiative by overseeing diverse tasks to ensure seamless daily operations.
- Earned recognition for providing outstanding hospitality while accommodating guest needs.
Education
MBA - Human Resource Management
NMIMS
Mumbai 2014.01 - 2023.01
Bachelor of Science - Hospitality and Hotel Administration
IHM Lucknow
Lucknow 2016.01 - 2019.01
Intermediate -
K.D.B Public School
Ghaziabad 2015.01 - 2016.01
Secondary Intermediate -
St. Paul's Academy
Ghaziabad 2014.01 - 2015.01
Skills
- Time Management
- Attention to detail
- Relationship building
- Cultural sensitivity
- Conflict resolution
- Coaching & Mentoring
- Delegation & Task coordination
- Pressure resilience
- Adaptability
Languages
English
Fluent
Hindi
Native
Timeline
Flight attendant
Etihad Airways
2024.01 - Current
Flight attendant
Vistara
2019.12 - 2024.01
Intern
Hilton
2018.05 - 2018.06
Intern
The Oberoi Rajvilas
2017.07 - 2017.10
Bachelor of Science - Hospitality and Hotel Administration
IHM Lucknow
2016.01 - 2019.01
Intermediate -
K.D.B Public School
2015.01 - 2016.01
Secondary Intermediate -
St. Paul's Academy
2014.01 - 2015.01
MBA - Human Resource Management
NMIMS
2014.01 - 2023.01