Arvind Purohit
Rawatbhata,India
Summary
A highly skilled IT professional with extensive expertise in hardware installation and repair, cloud-based technology proficiency, and virtualization technologies. Demonstrates exceptional ability in providing clear instruction, maintaining professional composure, and resolving conflicts professionally. Proficient in operating systems, Windows installation, software installation mastery, server installation and maintenance, as well as Microsoft Active Directory implementation and management. Adept at device set-up and knowledgeable of IP services. Committed to leveraging technical skills to drive innovative solutions and enhance organizational efficiency.
Specialising in audio-visual technology with focus on installation, repair, and maintenance. Capable of boosting company performance by ensuring high-quality AV systems and minimising downtime. Unique skill set includes troubleshooting, technical knowledge and customer support.
Trained IT worker skilled with hardware and software. Analytical in investigating problems, tracing root causes and correcting routine or serious issues. Communicates easily with technical and non-technical personnel to deliver quality support.
Overview
6
6
years of professional experience
3
3
years of post-secondary education
Work History
IT support assistant
Millennium Al Rawdah
Abu Dhabi, United Arab Emirates
01.2024 - Current
- Enhanced network security with the installation of updated antivirus software.
- Ensured smooth operations with routine system maintenance tasks.
- Set up user accounts and permissions for secure access control.
- Performed back-up procedures regularly, protecting valuable information.
- Collaborated effectively with event coordinators for seamless organisation of all audio-visual needs.
- Managed inventory control, guaranteeing availability of necessary gear for upcoming events.
- Assisted in the successful delivery of presentations for high-profile clients by setting up and troubleshooting AV equipment.
- Worked closely alongside other technical professionals such as sound engineers and lighting technicians for well-coordinated event production.
- Delivered comprehensive training sessions on use of AV equipment to non-technical staff members.
- Resolved technical issues promptly, minimising interruption at live events.
- Maintained current knowledge on latest industry trends and technologies by attending relevant workshops and seminars.
- Demonstrated professional handling and usage techniques for expensive AV equipment during training sessions provided to junior staff members.
- Boosted client satisfaction by providing timely remote IT support.
- Coordinated with vendors for equipment procurement, ensuring cost-effective solutions.
- Participated in software testing activities to ensure quality outcomes.
- Troubleshot network connectivity issues, enabling uninterrupted workflow.
- Assisted in new software implementation projects, resulting in improved productivity.
- Oversaw inventory of IT assets, maintaining accurate records.
- Installed and configured computer systems for optimised performance.
- Managed DNS servers and administered IP addresses.
- Offered IT support during key meetings and events.
- Provided after-hours IT support for management team members.
- Installed audio-visual devices, from projectors to video casting equipment.
- Improved network performance through rigorous testing and analysis.
- Followed technical documentation for accurate installation, maintenance and repair work.
IT executive
Ramada Encore Amritsar Airport Road
Amritsar, India
07.2023 - 01.2024
- Introduced cost-efficient solutions whilst maintaining quality of service.
- Cultivated a culture of innovation by encouraging out-of-the-box thinking among team members.
- Implemented system upgrades to improve overall network performance.
- Led the development of innovative solutions by identifying emerging trends in technology.
- Built relationships with stakeholders to ensure technology meets business needs.
- Managed IT projects, resulting in successful on-time delivery.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
- Managed vendor relationships, securing beneficial terms and conditions.
- Delivered efficient project management by overseeing all phases of the software development lifecycle.
- Led cross-functional teams for successful implementation of IT projects.
- Submitted maintenance reports to management for analyses.
IT Executive
Hawthorn Suites By Wyndham
Dwarka, Gujrat
09.2022 - 07.2023
- Devised strategic plans, ensuring alignment with company's objectives.
- Directed efforts towards maintaining compliance with industry regulations and standards in all IT procedures.
- Cultivated a culture of innovation by encouraging out-of-the-box thinking among team members.
- Enhanced system security by introducing stringent protocols and regular audits.
- Streamlined internal processes for improved efficiency and productivity.
- Facilitated training sessions for staff, promoting better understanding of new systems and software.
IT Supervisor
Radisson Hotel Kandla
Gandhi Dham, Gujrat
07.2021 - 09.2022
- Established solid disaster recovery plans to safeguard critical data loss during unexpected events.
- Delivered reduced downtime through proactive troubleshooting and repair efforts.
- Devised more efficient data storage systems to improve accessibility.
- Drafted clear IT policies and procedures for consistent departmental practices across the organisation.
- Streamlined IT operations for increased productivity.
- Carried out day-to-day duties accurately and efficiently.
- Quickly learned and applied new skills to daily tasks, improving efficiency and productivity.
- Successfully delivered on tasks within tight deadlines.
Technical CCTV Support
Radisson Blu Udaipur Resort & Spa
Udaipur
01.2020 - 07.2021
Executive Surveillance Manager
Assure It Infra
Udaipur
10.2018 - 12.2019
Education
Diploma - Advance Computer Hardware and Networking
IANT UDAIPUR
India 01.2017 - 04.2018
12 Th Standard - Accounts and Maths
Sen. Sec. Vidhya Bhawan School
Udaipur 07.2016 - 04.2017
10th Standard - 10th Standard
Shree Ram Bal vidhya Bhawan School Rawatbhata
Rawatbhata Rajasthan 06.2013 - 04.2014
Skills
- Innovative approach to solutions
- Hardware installation and repair
- Providing clear instruction
- Cloud-Based technology proficiency
- Maintaining professional composure
- Device set-up
- Knowledge of ip services
- Resolving conflicts professionally
- Visualization technologies
- Operating systems expertise
- Windows installation
- Software installation mastery
- Server installation
- Server installation and maintenance
- Knowledge on active directory
- Microsoft active directory implementation
- Knowledge of active directory
- Microsoft active directory management
- Email system set-up experience
- Efficient time management
- Working with vpns
- Adaptable to technology changes
- Risk impact assessment
- Knowledge of operating systems
- Strategic it planning
- Patience with end users
- Crisis handling and recovery
- Software installation and configuration
- Advanced networking concepts
- Cybersecurity measures implementation
- Data backup expertise
- Security protocols implementation
- Technological troubleshooting
- Microsoft office suite proficiency
- Mobile device support
- Server hardware familiarity
- Desktop support expertise
- Knowledge of firewall administration
- IT consultation
- Network maintenance proficiency
- Hardware repair and upgrades
- IT service transitioning
- Experience with digital consoles
- Sound quality assurance
- AV system integration
- Digital signage mastery
- Video conferencing setup
- Sound reinforcement techniques
- AV software proficiency
- Client relations management
- Basic electrical safety
- Project timeline adherence
- Digital signal processing
- HDMI technology understanding
- Networking configuration
- RF coordination
- Programming control systems
- Onsite technical support
- Audio-Visual system setup
- Remote av support
- Computer network configuration
- Visual display proficiency
- Projector operation
- Audio mixer operation
- AV installation
- Emergency Response
- Technical consultation
Languages
English
Fluent
Hindi
Fluent
Affiliations
- Travel
- Internet Surfing
Accomplishments
- Employee of the month At Millennium Al Rawdah
- Got Promoted in a year at Millennium Al Rawdah
- Appreciation Letter By General Manager At Millennium Al Rawdah
- Appreciation Letter By General Manager at Gift City Club( Pre Opening Hotel)
- Employee of the month At Radisson hotel Kandla Gujrat
Timeline
IT support assistant
Millennium Al Rawdah
01.2024 - Current
IT executive
Ramada Encore Amritsar Airport Road
07.2023 - 01.2024
IT Executive
Hawthorn Suites By Wyndham
09.2022 - 07.2023
IT Supervisor
Radisson Hotel Kandla
07.2021 - 09.2022
Technical CCTV Support
Radisson Blu Udaipur Resort & Spa
01.2020 - 07.2021
Executive Surveillance Manager
Assure It Infra
10.2018 - 12.2019
Diploma - Advance Computer Hardware and Networking
IANT UDAIPUR
01.2017 - 04.2018
12 Th Standard - Accounts and Maths
Sen. Sec. Vidhya Bhawan School
07.2016 - 04.2017
10th Standard - 10th Standard
Shree Ram Bal vidhya Bhawan School Rawatbhata
06.2013 - 04.2014
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